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DCH Montclair Acura

(2,771 reviews)
Visit DCH Montclair Acura
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–4:30pm
Sunday Closed Closed
2021 state dealer award
View 10 awards
2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (973) 528-8690 (973) 528-8690
Used (973) 528-8691 (973) 528-8691
Service (973) 548-9662 (973) 548-9662

Reviews

(2,771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Montclair Acura from DealerRater.

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Outstanding

Very nice and helpful people that work at this dealership. Took the time to go over all details of the new car i was interested in, as well as after the purchase was made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service awesome car

I am completely satisfied with my purchase and with Tony Karatzia he was super nice. He was very attentive and helped me out a lot in terms of the car insurance and the different packages that were available. Thank You Tony.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Completely satisfied

I went to dch Acura just to do an inquiry and after speaking with sales associate Barry and was shown the exact car that I wanted and I left that same night with my TL. The whole atmosphere at DCH Acura was very welcoming and made me feel at home. I look forward to doing more business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New Acura purchase

Walter Goldman welcomed and offered to show us some new models of Acura. He was friendly, professional and very knowledgeable. Walter answered to all the questions in calm and pleasant voice, we did not fell pressured and in a couple of hours we walked out with the new Acura. I am very happy and love my new car. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

Very satisfied in my new Acura TLX. This is my sixth Acura and this is the best experience I ever had. Harry Jones is the man ????????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Excellent service from Harry Jones

Very happy with our new car and the pleasant experience at DCH. Harry Jones was friendly, responsive, honest, and knowledgeable - refreshing after our experiences at some of the other dealerships where we were fed the usual sales pitches. The purchasing process went smoothly and we're happy with our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

"Outstanding Service"

My first experience at DCH was very pleasant. I would recommend the dealer to other. I will specifically request him next time, Very pleased. Employee dealt with Hary Jones

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car - Overall great service.

Love the car, appreciate the time spent in finding the right car for me, no pressure sales was a nice change from other car dealesrhips. Thank you Barry Katz, we will be back for a car for our son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.

pleasant and efficient

Thus far, my experience with this dealership has been positive. Two years ago I purchased a 2012 Acura TL with technology package. This year, I traded in the TL and purchased a 2014 TL with Tech package. I have no complaints. I hope to return for my next Acura 2-3 years from now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sleeves211, Thank you for being a loyal customer and sharing your pleasant experience getting into your past two Acura TL's. I am glad that you were able to work with Walter, as he is a really expert when it comes to the vehicle features. Always feel free to reach out to us with any questions you may have and we are looking forward to working with you in the future. On behalf of Walter, and our entire team here at DCH Montclair Acura thank you for the review. Ruben Arcila, General Sales Manger

Exceptional Sales Service and Buying Experience

the best car buying experience i have EVER had. bought 2016 MDX Previous buying experience: 2005 Subaru WRX 2008 Lexus IS 2009 Honda Civic 2012 BMW M3 2016 Subaru WRX Paul Wong made my car buying experience a blast! didnt have to go into the dealer at all except picking up the car, everything was done over email and i got the best price, service, and followup service. this was the first dealer i went to and the last. i dont know why i wasted time going to other places. Paul Wong is extremely responsive even on his day off! will come back and tell everyone that is interested in an Acura to come here hands down! Note: this is the same review that i wrote over on my yelp account. that way you know im not just some random person giving false reviews :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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0 people out of 0 found this review helpful.