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Route 22 Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (238 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:30am–5:00pm
Sunday Closed Closed

Inventory

See all 15 vehicles from this dealership.

About our dealership

Come and experience our state of the art dealership.
Bring the kids along too we have a playroom to keep them entertained while you shop or service your vehicle. Our brand new climate-controlled facility is 33695 sq. ft. and two stories high in order to better accommodate you and our other consumers. The main floor of our clean facility will be utilized for two
Service Reception drive in lanes one Service Express lane car wash detailing station parts storage equipment rooms and a total of 28 vehicle servicing bays.
We match competitors pricing and can often beat even the lowest offers!! Come visit us today.
Come and experience The Smart Way to Buy

Service center

Phone number (973) 922-3882

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jean was amazing! Personable, didn't oversell me, asked what I needed not just wanted. I felt like I walked away with a bond! My husband wants to switch to Hona now, so we shall see. I wish there was built-in maintenance for their lease vehicles for the entire term, that's my only feedback - for what you pay for, there should be!

Jean was amazing! Personable, didn't oversell me, asked what I needed not just wanted. I felt like I walked away with a bond! My husband wants to switch to Hona now, so we shall see. I wish there was built-in maintenance for their lease vehicles for the entire term, that's my only feedback - for what you pay for, there should be!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So very happy with Rt22 Honda service department. Absolutely the best. So happy I switched to them a few years ago. Highly recommend.

So very happy with Rt22 Honda service department. Absolutely the best. So happy I switched to them a few years ago. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!

This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jean was very good helping me get my car! Very pleasant! Thanks for your help! You went above and beyond

Jean was very good helping me get my car! Very pleasant! Thanks for your help! You went above and beyond

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We are still waiting for an email response to a terrible customer service experience. To make matters worse the receptionist transferred my call to the que and now every time I call it goes straight to voicemail.. says alot about the customer service that is non existent. I have called several time prior and was informed that Mr. Newman would contact us w are still waiting and now as mentioned above the voicemail is full for the receptionist and she does NOT answer our calls.

We are still waiting for an email response to a terrible customer service experience. To make matters worse the receptionist transferred my call to the que and now every time I call it goes straight to voicemail.. says alot about the customer service that is non existent. I have called several time prior and was informed that Mr. Newman would contact us w are still waiting and now as mentioned above the voicemail is full for the receptionist and she does NOT answer our calls.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ace was a very friendly and kind person from the first day. He showed me all the options I had and made the transaction process very simple. I am extremely satisfied with the car that he offered me.

Ace was a very friendly and kind person from the first day. He showed me all the options I had and made the transaction process very simple. I am extremely satisfied with the car that he offered me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worst experience!! I purchased a car here before in 2019 and I have referred friends and family members. My sister in law went to get a car for her son’s graduation in June 19 2023 and purchased the Honda Civic from Adriana Gomez (sales agent) she took all my info and to process the check request for the referral and they never sent me the check. Five months later when I called this lady she was very rude and unprofessional. And she said that she don’t anything about it. Im very dissatisfied with Rt. 22 Honda I will never so business with them or referral anyone to this dealer.

Worst experience!! I purchased a car here before in 2019 and I have referred friends and family members. My sister in law went to get a car for her son’s graduation in June 19 2023 and purchased the Honda Civic from Adriana Gomez (sales agent) she took all my info and to process the check request for the referral and they never sent me the check. Five months later when I called this lady she was very rude and unprofessional. And she said that she don’t anything about it. Im very dissatisfied with Rt. 22 Honda I will never so business with them or referral anyone to this dealer.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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On July 5, 2023, my husband and I had a great experience with Jean Shinn who went above and beyond in providing us with the highest customer service while shopping for a car. Mrs. Shinn made sure we left that day with a great deal; she put us the customers first, and our best interests. She was very knowledgeable, efficient, kind, customer-centered, and mostly patient. I would highly recommend Mrs. Shinn and the Route 22 Honda/ Hillside, NJ to all my friends and family.

On July 5, 2023, my husband and I had a great experience with Jean Shinn who went above and beyond in providing us with the highest customer service while shopping for a car. Mrs. Shinn made sure we left that day with a great deal; she put us the customers first, and our best interests. She was very knowledgeable, efficient, kind, customer-centered, and mostly patient. I would highly recommend Mrs. Shinn and the Route 22 Honda/ Hillside, NJ to all my friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gracias Raul, por tu buena atención estamos muy feliz por la compra gracias por toda tu ayuda , muy recomendando la atencion Muy buena atención A1

Gracias Raul, por tu buena atención estamos muy feliz por la compra gracias por toda tu ayuda , muy recomendando la atencion Muy buena atención A1

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sandíe Henry she was so pleasant to do business with .. I can tell i have purchased many cars and I have never experience a easy and professional way like I did today when I went to route22 Honda in hillside overall very satisfied

Sandíe Henry she was so pleasant to do business with .. I can tell i have purchased many cars and I have never experience a easy and professional way like I did today when I went to route22 Honda in hillside overall very satisfied

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 238 reviews