Reviews
Write a reviewJean was amazing! Personable, didn't oversell me, asked what I needed not just wanted. I felt like I walked away with a bond! My husband wants to switch to Hona now, so we shall see. I wish there was built-in maintenance for their lease vehicles for the entire term, that's my only feedback - for what you pay for, there should be!
Jean was amazing! Personable, didn't oversell me, asked what I needed not just wanted. I felt like I walked away with a bond! My husband wants to switch to Hona now, so we shall see. I wish there was built-in maintenance for their lease vehicles for the entire term, that's my only feedback - for what you pay for, there should be!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So very happy with Rt22 Honda service department. Absolutely the best. So happy I switched to them a few years ago. Highly recommend.
So very happy with Rt22 Honda service department. Absolutely the best. So happy I switched to them a few years ago. Highly recommend.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!
This was my first new car purchase. The salesman JR, was more than helpful during this process. He explained everything and went through every step. He laid out my options very clearly. Very good experience!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jean was very good helping me get my car! Very pleasant! Thanks for your help! You went above and beyond
Jean was very good helping me get my car! Very pleasant! Thanks for your help! You went above and beyond
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are still waiting for an email response to a terrible customer service experience. To make matters worse the receptionist transferred my call to the que and now every time I call it goes straight to voicemail.. says alot about the customer service that is non existent. I have called several time prior and was informed that Mr. Newman would contact us w are still waiting and now as mentioned above the voicemail is full for the receptionist and she does NOT answer our calls.
We are still waiting for an email response to a terrible customer service experience. To make matters worse the receptionist transferred my call to the que and now every time I call it goes straight to voicemail.. says alot about the customer service that is non existent. I have called several time prior and was informed that Mr. Newman would contact us w are still waiting and now as mentioned above the voicemail is full for the receptionist and she does NOT answer our calls.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ace was a very friendly and kind person from the first day. He showed me all the options I had and made the transaction process very simple. I am extremely satisfied with the car that he offered me.
Ace was a very friendly and kind person from the first day. He showed me all the options I had and made the transaction process very simple. I am extremely satisfied with the car that he offered me.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worst experience!! I purchased a car here before in 2019 and I have referred friends and family members. My sister in law went to get a car for her son’s graduation in June 19 2023 and purchased the Honda Civic from Adriana Gomez (sales agent) she took all my info and to process the check request for the referral and they never sent me the check. Five months later when I called this lady she was very rude and unprofessional. And she said that she don’t anything about it. Im very dissatisfied with Rt. 22 Honda I will never so business with them or referral anyone to this dealer.
Worst experience!! I purchased a car here before in 2019 and I have referred friends and family members. My sister in law went to get a car for her son’s graduation in June 19 2023 and purchased the Honda Civic from Adriana Gomez (sales agent) she took all my info and to process the check request for the referral and they never sent me the check. Five months later when I called this lady she was very rude and unprofessional. And she said that she don’t anything about it. Im very dissatisfied with Rt. 22 Honda I will never so business with them or referral anyone to this dealer.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
On July 5, 2023, my husband and I had a great experience with Jean Shinn who went above and beyond in providing us with the highest customer service while shopping for a car. Mrs. Shinn made sure we left that day with a great deal; she put us the customers first, and our best interests. She was very knowledgeable, efficient, kind, customer-centered, and mostly patient. I would highly recommend Mrs. Shinn and the Route 22 Honda/ Hillside, NJ to all my friends and family.
On July 5, 2023, my husband and I had a great experience with Jean Shinn who went above and beyond in providing us with the highest customer service while shopping for a car. Mrs. Shinn made sure we left that day with a great deal; she put us the customers first, and our best interests. She was very knowledgeable, efficient, kind, customer-centered, and mostly patient. I would highly recommend Mrs. Shinn and the Route 22 Honda/ Hillside, NJ to all my friends and family.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gracias Raul, por tu buena atención estamos muy feliz por la compra gracias por toda tu ayuda , muy recomendando la atencion Muy buena atención A1
Gracias Raul, por tu buena atención estamos muy feliz por la compra gracias por toda tu ayuda , muy recomendando la atencion Muy buena atención A1
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandíe Henry she was so pleasant to do business with .. I can tell i have purchased many cars and I have never experience a easy and professional way like I did today when I went to route22 Honda in hillside overall very satisfied
Sandíe Henry she was so pleasant to do business with .. I can tell i have purchased many cars and I have never experience a easy and professional way like I did today when I went to route22 Honda in hillside overall very satisfied
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase