Reviews
I can't recommend Dequan Williamson enough. He is incredibly knowledgeable and took the time to explain every detail, ensuring all my questions were answered. He has a welcoming, low-pressure approach that immediately put me at ease. He is an absolute professional, and I would suggest anyone heading to Tri-County Lexus to ask for him
I can't recommend Dequan Williamson enough. He is incredibly knowledgeable and took the time to explain every detail, ensuring all my questions were answered. He has a welcoming, low-pressure approach that immediately put me at ease. He is an absolute professional, and I would suggest anyone heading to Tri-County Lexus to ask for him
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your thoughtful review! We're so glad Dequan provided such a knowledgeable and welcoming experience. We truly appreciate your recommendation and look forward to serving you again!
Thank you for your amazing 5-star review, Melky! We're so glad to hear Dequan Williamson provided such a knowledgeable, professional, and welcoming experience while making sure all of your questions were answered. We truly appreciate your recommendation and thank you for choosing Tri-County Lexus!
Thank you Tri-County Lexus my experience was impeccable, Victor was the best helpful every step of the way. Will recommend to my family and friends.
Thank you Tri-County Lexus my experience was impeccable, Victor was the best helpful every step of the way. Will recommend to my family and friends.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
James, thank you for your kind review! We're so glad Victor made your experience an exceptional one. We truly appreciate your recommendation and support!
Thank you for your wonderful 5-star review, James! We're so glad to hear your experience was impeccable and that Victor was able to support you every step of the way. We truly appreciate your recommendation to family and friends, and thank you for choosing Tri-County Lexus!
Noah is great, he was my helper when i was looking at Lexus cars. He is great and i suggest asking for him
Noah is great, he was my helper when i was looking at Lexus cars. He is great and i suggest asking for him
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I thought OC was great would recommend him. he was very thorough and just a nice guy
I thought OC was great would recommend him. he was very thorough and just a nice guy
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- 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with sales agent OC was very pleasant as he looked for ways to help me
My experience with sales agent OC was very pleasant as he looked for ways to help me
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- 5.0
- Does recommend this dealer
- Shopped for a new car
I recommend Tri County Lexus. I was looking for my new vehicle with the advice of OC and received transparent, friendly, and professional service.
I recommend Tri County Lexus. I was looking for my new vehicle with the advice of OC and received transparent, friendly, and professional service.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
don’t think I’ve ever been in and out of a dealership buying a car as quick as I was today. OC got the deal done and I’m super happy with the NX350 Premium
don’t think I’ve ever been in and out of a dealership buying a car as quick as I was today. OC got the deal done and I’m super happy with the NX350 Premium
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mat, thank you for your great review! We're glad OC made your car-buying experience quick and easy. Enjoy your new NX 350 Premium, and thank you for choosing us!
This was the worst car buying experience ever. We purchased a 2025 Lexus. They never honored the deal that was made with the internet sales guy. He also said there were no dings on the car but there is one on the hood that the sales guy “didn’t notice.” They misrepresented the cost of the car and we had to fight about that. They deposited a check before the transaction was complete, and then could not return OUR money to us. We are talking 5 figures! The sales manager looked us in the eye and promised the money would be overnighted to us the next day, which did not happen. We had to call to get OUR money returned to us. That took a week. Not acceptable. We only received one key and there were no car mats, which we didn’t notice until we got home and removed the paper floor mats. To anyone who reads this, never negotiate the price of the car, always negotiate the out the door price. We honestly thought the car buying experience had changed but it is still the same with the buyer feeling that they are being taken advantage of which is exactly how we felt.
This was the worst car buying experience ever. We purchased a 2025 Lexus. They never honored the deal that was made with the internet sales guy. He also said there were no dings on the car but there is one on the hood that the sales guy “didn’t notice.” They misrepresented the cost of the car and we had to fight about that. They deposited a check before the transaction was complete, and then could not return OUR money to us. We are talking 5 figures! The sales manager looked us in the eye and promised the money would be overnighted to us the next day, which did not happen. We had to call to get OUR money returned to us. That took a week. Not acceptable. We only received one key and there were no car mats, which we didn’t notice until we got home and removed the paper floor mats. To anyone who reads this, never negotiate the price of the car, always negotiate the out the door price. We honestly thought the car buying experience had changed but it is still the same with the buyer feeling that they are being taken advantage of which is exactly how we felt.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation further. Please call our Customer Relations Manager at 973-890-4970 ext. 6226 at your convenience.
I went to look at cars in Tri Country Lexus and OC attended me, I had a good experience and he met my expectations excellent person, thank you for your advice
I went to look at cars in Tri Country Lexus and OC attended me, I had a good experience and he met my expectations excellent person, thank you for your advice
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review, Lee! We're so glad to hear OC provided a great experience and met your expectations. We appreciate your feedback and are happy he was able to offer helpful guidance during your visit. We look forward to seeing you again at Tri-County Lexus!
Very deceiving with internet prices on top of gave an OTD on a suv a few days later they had the same exact suv for over $7,000 more
Very deceiving with internet prices on top of gave an OTD on a suv a few days later they had the same exact suv for over $7,000 more
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6226. Thank you.