Reviews
Customer service at lexus little falls is the best. I was treated like a KING and Noah was the man to help
Customer service at lexus little falls is the best. I was treated like a KING and Noah was the man to help
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear you had such an exceptional experience at Lexus of Little Falls. It's wonderful to know Noah made you feel so well taken care of. We'll be sure to share your kind words with him. Enjoy your new vehicle, and we look forward to welcoming you back in the future!
TRI-Lexus is great, i recommend everyone come here for there new lexus. My sales guy noah made it easy
TRI-Lexus is great, i recommend everyone come here for there new lexus. My sales guy noah made it easy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Dylan! We're so glad to hear you had an excellent experience at Tri-County Lexus. It's wonderful to know Noah made the process easy and enjoyable for you. We truly appreciate your recommendation and hope you enjoy your new Lexus for many miles to come!
I was at tri county LEXUS and Noah helped me. He was a exceptional part of our service when we were there and will be coming to him when we purchase
I was at tri county LEXUS and Noah helped me. He was a exceptional part of our service when we were there and will be coming to him when we purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review, Tammy! We're delighted to hear Noah made such a positive impression during your visit to Tri-County Lexus. We'll be sure to share your compliments with him. We appreciate your trust and look forward to helping you when you're ready to purchase your new Lexus!
I own a Lexus RZ and Lexus TX. I reserved a car for Lexus RZ reservation program through this dealership's reservation program about 4 to 5 weeks ago and received a confirmation. Today, they called to tell me that the vehicle had actually been reserved by someone else before me, claiming Lexus made a mistake by allowing my reservation. I contacted Lexus customer support, and they told me the reservation program is managed by the dealership, not Lexus corporate. Meanwhile, the dealership blamed Lexus. Unfortunately, no one was willing to take responsibility. This has been a very disappointing experience. It has completely eroded my confidence in this dealership, and honestly, it has also made me reconsider purchasing a Lexus in the future.
I own a Lexus RZ and Lexus TX. I reserved a car for Lexus RZ reservation program through this dealership's reservation program about 4 to 5 weeks ago and received a confirmation. Today, they called to tell me that the vehicle had actually been reserved by someone else before me, claiming Lexus made a mistake by allowing my reservation. I contacted Lexus customer support, and they told me the reservation program is managed by the dealership, not Lexus corporate. Meanwhile, the dealership blamed Lexus. Unfortunately, no one was willing to take responsibility. This has been a very disappointing experience. It has completely eroded my confidence in this dealership, and honestly, it has also made me reconsider purchasing a Lexus in the future.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation further. Please call our Customer Relations Manager at 973-890-4970 ext. 6226 at your convenience.
My entire shopping experience was easy and stress-free. I really appreciated how patient and attentive OC was, it felt like he truly cared about finding the right car for me
My entire shopping experience was easy and stress-free. I really appreciated how patient and attentive OC was, it felt like he truly cared about finding the right car for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, thank you for your kind review! We're so glad OC made your experience easy and stress-free. We appreciate your support and hope you enjoy your new vehicle!
Amazing customer service provided by Tri-County Lexus! I had a great experience with my sales consultant Azul. She really took the time to understand my needs & budget concerns. Glad I stopped by.
Amazing customer service provided by Tri-County Lexus! I had a great experience with my sales consultant Azul. She really took the time to understand my needs & budget concerns. Glad I stopped by.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Analisa, thank you for your kind review! We're so glad Azul took the time to help you find the right vehicle for your needs and budget. We appreciate your support!
Victor was great from start to finish. Made it an easy process and didn’t rush me. He was very professional and respectful and he knows a lot about the cars and was able to guide me through them.
Victor was great from start to finish. Made it an easy process and didn’t rush me. He was very professional and respectful and he knows a lot about the cars and was able to guide me through them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Mark! We're thrilled to hear Victor provided a professional, respectful, and pressure-free experience from start to finish. It's great to know his knowledge helped guide you through the process and made everything easy. We appreciate your support and thank you for choosing Tri County Lexus!
If there is anybody I can recommend to when you are buying a Lexus vehicle Victor Nunez is the person you want to deal with.
If there is anybody I can recommend to when you are buying a Lexus vehicle Victor Nunez is the person you want to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great recommendation, Frank! We're thrilled to hear Victor provided you with such an outstanding experience. We'll be sure to share your kind words with him. We appreciate your support and look forward to helping you again at Tri-County Lexus!
Victor was very knowledgeable on the TX350 SUV. I will be recommending him to my family for there future purchases.
Victor was very knowledgeable on the TX350 SUV. I will be recommending him to my family for there future purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're delighted to hear Victor's knowledge of the TX 350 made such a positive impression. We truly appreciate your recommendation and look forward to assisting you and your family with any future vehicle purchases. Enjoy your new Lexus!
Great experience at Tri-County Lexus! Victor was professional, knowledgeable, and made the process easy from start to finish. Excellent customer service. Highly recommend asking for Victor!
Great experience at Tri-County Lexus! Victor was professional, knowledgeable, and made the process easy from start to finish. Excellent customer service. Highly recommend asking for Victor!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, David! We're thrilled to hear Victor provided a professional, knowledgeable, and seamless experience from start to finish. We truly appreciate your recommendation and thank you for choosing Tri-County Lexus. Enjoy your new vehicle!