Reviews
This dealership is absolutely terrible .
This dealership is absolutely terrible . After calling them over 6 times I’ve been getting hung up on every time. After requesting to speak to the supervisor or general manager I was told they wouldn’t pick up if I was to try to speak to them . After promising to fix the front bumper of my car, cleaning it , and fixing the amplifier and scheduling an appointment I waited over 8 hours just for nothing to get fixed . When contacting to reschedule again I have yet to succeed in finding an appointment because they refuse to respond. This is just unacceptable. To add on my temporary license plate expires in 2 days and they have yet to order my original plates. Which puts me at risk of receiving a ticket. To add onto that as well the dealership is an hour from my location making it very difficult to commute with 0 communication.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in more detail. Please call our Customer Relations Manager at 973-890-5900 ext. 3104 at your earliest convenience. Thank you.
I had the most best experience here at your dealership
I had the most best experience here at your dealership Victor was very knowledgeable on the product and he was able to assist me with finding the right car for me. And the coffee was amazing!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kumar! We're so happy that you had a great experience with us and that Victor was so helpful. Thank you for your kind review!
I had an amazing experience working with OC at Tri County
I had an amazing experience working with OC at Tri County Lexus! From the beginning, Oc was extremely helpful
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Rose, it's wonderful to hear that OC was helpful, and made your experience at Tri-County Lexus a great one. Thank you for sharing your feedback!
Had a great experience with Victor at Tri-County Lexus.
Had a great experience with Victor at Tri-County Lexus. He was knowledgeable, professional, and made the entire process easy and stress-free. I never felt pressured and really appreciated his honesty and attention to detail. Highly recommend Victor!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. We’re so glad to hear you had a great visit and look forward to welcoming you back to Tri-County Lexus again soon! 😊
Victor was fantastic to work with!
Victor was fantastic to work with! He was patient, knowledgeable, and made buying my Lexus a smooth experience. The dealership was welcoming and professional from start to finish. 🇺🇸 I would definitely recommend Victor and Tri-County Lexus! ⭐️⭐️⭐️⭐️⭐️
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. We’re so glad to hear you had a great visit and look forward to welcoming you back to Tri-County Lexus again soon! 😊
🚗⭐️ Victor was awesome to work with!
🚗⭐️ Victor was awesome to work with! He answered all my questions and helped me find the right Lexus. Great experience at Tri-County Lexus!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. We’re so glad to hear you had a great visit and look forward to welcoming you back to Tri-County Lexus again soon! 😊
Had a great experience with Victor.
Had a great experience with Victor. He was helpful honest and made the experience comfortable. 🙌
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. We’re so glad to hear you had a great visit and look forward to welcoming you back to Tri-County Lexus again soon! 😊
Victor help my brother get Lexus great job good
Victor help my brother get Lexus great job good experience thank you he is great sales guy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! We truly appreciate you taking the time to share your experience with us. We’re so glad to hear you had a great visit and look forward to welcoming you back to Tri-County Lexus again soon! 😊
Great experience at Tri-county Lexus!
Great experience at Tri-county Lexus! Daniel Lara was amazing to work with and never hesitate to what I wanted and make the process easy since the beginning. IF you are looking for a Lexus, definitely ask for Daniel.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re thrilled to hear that Daniel Lara made your visit to Tri-County Lexus such a smooth and enjoyable experience. We truly appreciate your kind words and recommendation, and we’ll be sure to share your feedback with Daniel. Enjoy your Lexus, and we look forward to serving you again in the future!
Had the pleasure of working with oc and he was amazing
Had the pleasure of working with oc and he was amazing and worked with us even after hours. Everyone was great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Pal, it's wonderful to hear that OC made your experience so great. Thank you for your kind review!