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Wayne Ford

(1,963 reviews)
Visit Wayne Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (973) 339-5672 (973) 339-5672
Used (973) 988-1520 (973) 988-1520
Service (973) 988-1514 (973) 988-1514

Inventory

See all 202 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2015.
At Wayne Ford our goal is to exceed your expectations at all times. The moment your walk into our showroom which features the latest Escape F-150 Fusion Transit and Explorer models available we intend to help you find a new or used car you'll love. But our relationship doesn't end there.
You're also in good hands with our team of Ford lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs.
Our customers are Family and that's a BIG deal.

Service center

Phone number (973) 988-1514

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Ford from DealerRater.

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Sean made the whole car buying process so easy!

Sean made the whole car buying process so easy! Highly recommend Wayne Ford and their staff

Sean made the whole car buying process so easy!

Sean made the whole car buying process so easy! Highly recommend Wayne Ford and their staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone at Wayne Ford is excellent Paul Redman, Jeannie

Everyone at Wayne Ford is excellent Paul Redman, Jeannie Redman, Jeff in sales who took care of me with this transaction and Jaime in Finance. everyone very knowledgeable and very helpful. A first rate run organization !!

Everyone at Wayne Ford is excellent Paul Redman, Jeannie

Everyone at Wayne Ford is excellent Paul Redman, Jeannie Redman, Jeff in sales who took care of me with this transaction and Jaime in Finance. everyone very knowledgeable and very helpful. A first rate run organization !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very good and will come again Okay I don't remember the

Very good and will come again Okay I don't remember the person's name that I spoke to when I first came in but he was very courteous very helpful and then when I came back to pick up I didn't get to speak to anyone particular the young seller spoke to me and told me to go to the cashier to pay for the services and to get the key once I went to the service window and spoke to the young lady that was there at the cashier window she was very nice very curious she even offered to have them drive the car around front for me so basically I have no complaints I would recommend someone to come there if they were having trouble with their vehicle and I will be coming back again because I know my vehicle is old but that's my baby as long as the engine is turned over the transmission will turn over and the starter will function and the alternator is good if I have any other problems I will be coming back again is that right now

Very good and will come again Okay I don't remember the

Very good and will come again Okay I don't remember the person's name that I spoke to when I first came in but he was very courteous very helpful and then when I came back to pick up I didn't get to speak to anyone particular the young seller spoke to me and told me to go to the cashier to pay for the services and to get the key once I went to the service window and spoke to the young lady that was there at the cashier window she was very nice very curious she even offered to have them drive the car around front for me so basically I have no complaints I would recommend someone to come there if they were having trouble with their vehicle and I will be coming back again because I know my vehicle is old but that's my baby as long as the engine is turned over the transmission will turn over and the starter will function and the alternator is good if I have any other problems I will be coming back again is that right now

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Overall, it was not good.

Overall, it was not good. My vehicle was in the shop for over a month and a half and I received the vehicle with issues still not resolved. Also they brought it back dirty and without charging it. Not a good experience at all

Overall, it was not good.

Overall, it was not good. My vehicle was in the shop for over a month and a half and I received the vehicle with issues still not resolved. Also they brought it back dirty and without charging it. Not a good experience at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Sean was incredibly helpful and made the process simple

Sean was incredibly helpful and made the process simple and effortless for me. I will def be back bc of my experience with him.

Sean was incredibly helpful and made the process simple

Sean was incredibly helpful and made the process simple and effortless for me. I will def be back bc of my experience with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
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They took care of the issue in bronco.

They took care of the issue in bronco. She's very knowledgeable and helpful. She also kept me informed while they were working on the car.

They took care of the issue in bronco.

They took care of the issue in bronco. She's very knowledgeable and helpful. She also kept me informed while they were working on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Michelle is the absolute best!

Michelle is the absolute best! She always accommodates GZA's needs quickly and efficiently. I think she is a superstar.

Michelle is the absolute best!

Michelle is the absolute best! She always accommodates GZA's needs quickly and efficiently. I think she is a superstar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have used Wayne Ford for all my vehicles since 2016.

I have used Wayne Ford for all my vehicles since 2016. Very well managed personalized service. Knowledgeable personnel, new wait area, free coffee.

I have used Wayne Ford for all my vehicles since 2016.

I have used Wayne Ford for all my vehicles since 2016. Very well managed personalized service. Knowledgeable personnel, new wait area, free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It's always a pleasure to bring my vehicles to Wayne

It's always a pleasure to bring my vehicles to Wayne ford. The staff is always friendly and courteous and they do what they can to be helpful and prompt with repairs.

It's always a pleasure to bring my vehicles to Wayne

It's always a pleasure to bring my vehicles to Wayne ford. The staff is always friendly and courteous and they do what they can to be helpful and prompt with repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Michelle is fabulous!

Michelle is fabulous! She is always helpful and extremely professional. The pickup/drop-off feature is very convenient. The drivers are polite and courteous.

Michelle is fabulous!

Michelle is fabulous! She is always helpful and extremely professional. The pickup/drop-off feature is very convenient. The drivers are polite and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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See all 1963 reviews