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Wayne Ford

(2,058 reviews)
Visit Wayne Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (973) 339-5672 (973) 339-5672
Used (973) 988-1520 (973) 988-1520
Service (973) 988-1514 (973) 988-1514

Inventory

See all 200 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since December 2015.
At Wayne Ford our goal is to exceed your expectations at all times. The moment your walk into our showroom which features the latest Escape F-150 Fusion Transit and Explorer models available we intend to help you find a new or used car you'll love. But our relationship doesn't end there.
You're also in good hands with our team of Ford lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs.
Our customers are Family and that's a BIG deal.

Service center

Phone number (973) 988-1514

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Ford from DealerRater.

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Easy no-appointment oil change (The Works package).

Easy no-appointment oil change (The Works package). Very comfortable lounge area with TV and free coffee. Fast turnaround time for the service.

Easy no-appointment oil change (The Works package).

Easy no-appointment oil change (The Works package). Very comfortable lounge area with TV and free coffee. Fast turnaround time for the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Very cordial, helpful, and kept me informed was

Very cordial, helpful, and kept me informed was accomodating both in the service area and the showroom.

Very cordial, helpful, and kept me informed was

Very cordial, helpful, and kept me informed was accomodating both in the service area and the showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Sean was very polite, informative, and to the point.

Sean was very polite, informative, and to the point. Our experience was great, the whole transaction was fast, and we were very happy with our time spent. The vehicle is what is exactly we wanted.

Sean was very polite, informative, and to the point.

Sean was very polite, informative, and to the point. Our experience was great, the whole transaction was fast, and we were very happy with our time spent. The vehicle is what is exactly we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.
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The dealership needs to work on their sales department

The dealership needs to work on their sales department team service area is good. Parts department is excellent.

The dealership needs to work on their sales department

The dealership needs to work on their sales department team service area is good. Parts department is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Friendly, courteous and professional.

Friendly, courteous and professional. The team does the necessary checks and keeps you informed. Excellent!

Friendly, courteous and professional.

Friendly, courteous and professional. The team does the necessary checks and keeps you informed. Excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Quick and efficient.

Quick and efficient. Always a great experience. Everyone was awesome and car was delivered on time.

Quick and efficient.

Quick and efficient. Always a great experience. Everyone was awesome and car was delivered on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Wonderful Experience was great, very professional.

Wonderful Experience was great, very professional. They took care of my problem in a timely manner which put me at ease.

Wonderful Experience was great, very professional.

Wonderful Experience was great, very professional. They took care of my problem in a timely manner which put me at ease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Wonderful Experience was great, very professional.

Wonderful Experience was great, very professional. They took care of my problem in a timely manner which put me at ease.

Wonderful Experience was great, very professional.

Wonderful Experience was great, very professional. They took care of my problem in a timely manner which put me at ease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Worked very hard to ensure satisfaction Everyone in the

Worked very hard to ensure satisfaction Everyone in the dealership ensured that I was able to see the bright side of a potentially negative situation and ensured that I left with a proper mode of transportation

Worked very hard to ensure satisfaction Everyone in the

Worked very hard to ensure satisfaction Everyone in the dealership ensured that I was able to see the bright side of a potentially negative situation and ensured that I left with a proper mode of transportation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Always good to me.

Always good to me. This Dealership has always been prompted with all my appointments. There quick & efficient.

Always good to me.

Always good to me. This Dealership has always been prompted with all my appointments. There quick & efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you for all your services.

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