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Wayne Ford

(2,176 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (973) 339-5672 (973) 339-5672
Used (973) 988-1520 (973) 988-1520
Service (973) 988-1514 (973) 988-1514

Reviews

(2,176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Ford from DealerRater.

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I have been dealing with this dealership for over 25

I have been dealing with this dealership for over 25 years! They are one of the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service staff professional Waiting space

Excellent Service staff professional Waiting space comfortable and spotless! Service staff professional And efficient. A pleasure to see the Team at Wayne Ford!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional Organized efficient Service and waiting area

Professional Organized efficient Service and waiting area clean tidy and Comfortable-pleasant environment Thank you Wayne Ford

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Michelle did a great job taking care of me.

Michelle did a great job taking care of me. Always friendly and professional Keep up the good job ??

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When I picked my vehicle up it was in the back lot dirty

When I picked my vehicle up it was in the back lot dirty and the plastic was still on the seat.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very attentive and organized.

Very attentive and organized. Addressed my questions and concerns along with the technician. Good service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Accommodating, timely, professional, and just great staff

Accommodating, timely, professional, and just great staff overall. The service department in this location is phenomenal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very helpful and transparent, trustworthy.

Very helpful and transparent, trustworthy. So far I've never had a problem with their service department.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Professional, helpful, and efficient.

Professional, helpful, and efficient. Didn't tie up my car for the entire day. reasonably priced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Seamless and Matt kept me informed, friendly and cordial.

Seamless and Matt kept me informed, friendly and cordial. Answered all my questions and assuaged my concerns. Service was quick and efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.