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Wayne Ford

(2,118 reviews)
Visit Wayne Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (973) 339-5672 (973) 339-5672
Used (973) 988-1520 (973) 988-1520
Service (973) 988-1514 (973) 988-1514

Reviews

(2,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wayne Ford from DealerRater.

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Always the best Always make me feel like I'm a very

Always the best Always make me feel like I'm a very important customer every visit

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience with Matt, very reliable and great

Great experience with Matt, very reliable and great communicator Matt was very helpful and knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and courteous Wayne Ford took good care of

Professional and courteous Wayne Ford took good care of my car and I highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Had a great experience with the customer service and

Had a great experience with the customer service and maintenance of my car. Definitely will come back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience was very good My experience was very good;

My experience was very good My experience was very good; they helped me immediately resolve the problem my car had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman was great mgr needs a personality adjustment

Salesman was great mgr needs a personality adjustment almost walked out after talking to mgr did not cause I didn't want Edgar to loose the sale

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
Worked with:
0 people out of 0 found this review helpful.

Doesn't return calls and leaves you hanging thats why the

Doesn't return calls and leaves you hanging thats why the service is poor no communication

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They take my concerns very seriously and always dress it

They take my concerns very seriously and always dress it in a timely manner. Professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They take my concerns very seriously and always dress it

They take my concerns very seriously and always dress it in a timely manner. Professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Thank you Michelle was great Makes service on my

Great Thank you Michelle was great Makes service on my truck easier Thank you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.