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DCH Paramus Honda

(6,510 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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We had a very good experience at DCH Paramus Honda.

We had a very good experience at DCH Paramus Honda. Our Sales Consultant, Elvis Opoku, was friendly, professional, and very knowledgeable about the Honda vehicles. He was very patient with us, answered all of our questions, and helped us find the right SUV for us. We highly recommend Elvis and DCH Paramus Honda.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Natasha Nedd is an excellent customer service

Natasha Nedd is an excellent customer service representative. Natasha provided excellent service to me and always had a smile on her face as she dealt with me. She was so helpful and she enjoyed helping me. I would recommend her to everyone and I could not be more happy than I was with all of her outstanding help. I hope that she gets recognized for her great customer service. Natasha recognized my face as a long time customer and was just wonderful to me. My name is Joe MacDiarmid.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Natasha, is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Manny has been helping me for the past 6 years he is

Manny has been helping me for the past 6 years he is patient honest and great to deal with I recommend him to all my family and friends

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Manny, is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Consumer response

Yes, I going to give him a 10

Outstanding overall experience, from first phone contact

Outstanding overall experience, from first phone contact to driving away in our new 2023 Honda Civic Sport Hatchback! Kim Graney (so nice) answered all of our initial questions promptly, found the vehicle we were looking for, and set us up with initial numbers/deposit and a sales representative. Greg Sims (sales) was very pleasant without any pressure, helped with all of our questions and approval process in short order, and set up a delivery time promptly. He had the initial paperwork ready for signature with copies made, as soon as we arrived (very quick process.) All financial numbers lined up with what was agreed upon previously. The car was prepped and showroom clean with tags and registration, ready for pick up same day (amazing.) Carlos Gonzales was excellent, making the Finance office process short and sweet, again providing numbers that perfectly aligned with what was agreed upon and no pressure tactics (only suggesting what might add benefit to our purchase.) This team made our purchase a top notch overall experience for my wife and myself. I would highly recommend DCH Paramus Honda to anyone shopping for a new Honda. We are thrilled!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership! Congratulations on your vehicle purchase! We are so glad that our team was able to help you find the vehicle of your dreams!

Manny was incredible to deal with.

Manny was incredible to deal with. He made me feel comfortable and secure in my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Awesome facility.

Awesome facility. Waiting area has a well spread out sitting, it also has a coffee station and the staff the best!!!

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  • Overall experience 5.0
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Dealer response

Thank you for your feedback! We appreciate your kind words.

I come to DCH Paramus Honda for my car's service because

I come to DCH Paramus Honda for my car's service because of high quality customer service and repairs. Natasha Nedd is the service advisor I rely on and prefer to work. There's just something extra trustworthy about her. Caring too! My car is a 2015 model I bought at DCH. I drive between 30k-40k miles / year and now have 271k miles on my car. It STILL runs great! I don't have issues except when things wear out, which is to be expected. Am very satisfied with the quality of service, repairs and time spent at DCH Honda Paramus's service center and especially with Natasha!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

I trust DCH Paramus Honda and Natasha Need in particular,

I trust DCH Paramus Honda and Natasha Need in particular, to keep my car in great shape for the road. I'm a high mileage driver who puts between 30k-40k miles on my car each per year. I'm currently at 271k+ miles on my 2015 vehical purchased from DCH. What I value and appreciate are Natasha, prompt service, Lyft / shuttle / complimentary rental if parts aren't in to complete repairs that day. I trust and rely on DCH Paramus Honda's Service Department (esp Natasha) to keep my car on the road, running great and to keep me safe!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Natasha is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

The best place to get your Honda serviced

My experience with DCH has always been great. My representative, Natasha has always been very polite and helpful. She is the best advisor I have ever worked with. I used to go to Route 22 Honda service center, but ever since I met Natasha, I feel comfortable with the workmanship and prices. The best thing about Natasha is that she listened to my concerns and provided me with all options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us, Natasha. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

The sales representatives and finance department are all

The sales representatives and finance department are all extremely professional and honest. They had my best interest in mind and the process was seamless. I definitely recommend them. This is my third honda I've purchased with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!