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DCH Paramus Honda

(6,510 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Harold has always been very helpful.

Harold has always been very helpful. I was able to get two cars from him a Honda Accord, and a Honda CRV he made the process so easy and very transparent about everything. Will always be my go-to person if any friends or family wants a Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Harold is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Hamad provided excellent communication and customer

Hamad provided excellent communication and customer service. He maintained my best interests and was very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hamad is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

So grateful to David Kim & Paul Park (Finance) for their

So grateful to David Kim & Paul Park (Finance) for their white-glove service! From beginning to end, I was guided in the direction that suit my situation. I'm very satisfied with my choice and look forward to enjoying my new 2023 Honda Accord Hybrid. Wouldn't have asked for a better first time leaser experience! Thank you again sincerely ~

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

The Paramus DCH HONDA dealership was super clean and

The Paramus DCH HONDA dealership was super clean and friendly which made the entire process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Thank you for a very smooth process!

Thank you for a very smooth process! Your dealers Marc Garcia and Carlos (Finance) are very professional and approachable. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Natasha Nedd is a consultative service advisor.

Natasha Nedd is a consultative service advisor. On a recent visit Natasha narrowed an extensive list of service recommendations to those in need of immediate attention.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Natasha is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

Es un filer muy limpio, comodo y tienectodo muy cerca.

Es un filer muy limpio, comodo y tienectodo muy cerca. Los empleados son muy agents y estan pendiente los clientes

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

¡Gracias por tu revisión positiva! Apreciamos su negocio y esperamos verlo nuevamente en el futuro.

What a first class team at DCH Paramus Honda!

What a first class team at DCH Paramus Honda! Max Fleitas was the main reason why I'm now a proud owner of a 2024 Honda CR-V Hybrid. My situation was a two-step process because I had another vehicle to trade in, but Max was patient, persistent, and ultimately put all the pieces in place to make the deal happen. He made me feel at ease and supremely confident that I made the right choice. Max was a consummate professional, working hard to earn my trust. And through it all, he was straight forward, honest, and came through with exactly the car I wanted...even making sure all the accessories were installed and the vehicle ready to go before I signed the last piece of paperwork. I also have to shout out the finance manager, Carlos Gonzalez, who walked me through all the details for closing on the purchase, gave me fair and objective advice on my options and was super personable. Carlos just made everything super simple and easy and although buying a car should be simple and easy, the experience often falls far short of that. This was a pleasant surprise... All in all, the entire team just made everything easy for me and I couldn't be happier with how it all went. Cheers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

Osvandy & Freddy couldn't have done a better job in

Osvandy & Freddy couldn't have done a better job in making me feel comfortable with my purchase. True professionals who were super helpful & made it a seamless experience. Would definitely recommend going to them at DCH Paramus over anywhere else. Thank you gentlemen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Don’t even think of going there…

Terrible place! Brought my CRV 2018 to Service Dept. for checking the A/C after receiving a letter from Honda stating that there may be a problem with the Compressor Shaft Seal Leak. After leaving the car there for the entire day, the Service Advisor told me that “ the AC System: A/C suction hose leaking. Replacement is needed”. He claimed the car has 2 leaks in 2 hoses. Total estimate was approx. $830. I am a retired woman & felt I was taking advantage off. Sure enough after taking my car my car to another Honda Dealer, I had no leaks in the 2 hoses - just a leak in the Compressor that they fixed under the Warranty & I paid zero dollars. Save yourself money& don’t even think of going there!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.