Reviews
Did a good job.
Did a good job. Got done what I wanted. Will go back for service. A little pricey.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience would highly recommend anyone.
Great experience would highly recommend anyone. Super service team and financing was a breeze. Whole process was smooth.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Sarah. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Kyle was great!
Kyle was great! Fixed problem and very friendly. Would definitely recommend him to others I know
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
I brought my 2015 Tahoe on short notice for a air
I brought my 2015 Tahoe on short notice for a air conditioning problem. The Service Rep found that the truck also had a oil cooler leak. I brought it in on Monday needing the truck back by the next day Tuesday. Kyle and the Service Rep did an outstanding job getting the work completed so the truck could be used for a road trip on Wednesday! I have always been impressed with the dedication of your staff, especially Kyle, but this time they went above and beyond my expectations, as (if I understand correctly), the service rep. stayed beyond his normal end of day to make sure the truck was completed Tuesday evening. Thanks for your dedication. Bill Karstenson
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
I like both Cody and Geo they really take good care of
I like both Cody and Geo they really take good care of you. And not pushy They are the best. And I would refer them to anyone. Both are the best Thank you Geo and Cody
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with Cody, Gio, and our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
TJ Burke took care of our maintenance needs.
TJ Burke took care of our maintenance needs. Always good experience with the Ray Chevy maintenance department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Hugo was incredible!
Hugo was incredible! Very knowledgeable and friendly and made for an enjoyable transaction. Would recommend to anyone looking to purchase a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
They do their best to diagnose the real issue and check
They do their best to diagnose the real issue and check for other issues as a matter of thoroughness and let you know everything they find and how serious they believe the issue to be. They don't pressure to upsell other repairs - you can decide exactly what you want fixed. Have purchased 4 vehicles from them over the years and always been happy with the vehicle and service performed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Ray Chevy has a well managed service department with a
Ray Chevy has a well managed service department with a service staff that goes out of their way to make sure you’re being taken care of. I have bought my last 3 cars from Ray and would highly recommend them to anyone looking to buy a new vehicle or for servicing of their existing car. Thanks again, Jim Kellas
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ray Chevrolet, we look forward to having you as a valued customer for many years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Worst car buying experience I have had.
Worst car buying experience I have had. Was passed around to several different people. Multiple of the people were rude and not respectful of my time. The only person who was good was Hugo and I didn’t talk or meet him unit the day I flew in to pick up the truck.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you, Eric, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address any concerns you may have? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure that the same issue doesn't continue to happen. We apologize for your negative experience. Please reach out to our General Manager, George.