Reviews
Service manager has not called me back and left two
Service manager has not called me back and left two voicemails. I want refund of my original repair that is under warranty! My sales representative who helped with new car did do a great job explaining everything about new car.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Nick, for bringing this to our attention. If you're willing, please send us a message with your contact details so we can reach out to you. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to our General Manager, George.
Ray Chevy has been my go to for my vehicles and service
Ray Chevy has been my go to for my vehicles and service everyone is friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Ray Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Always great service, Liz and her team are the best.
Always great service, Liz and her team are the best. Would recommend Ray Chevrolet to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ray Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Made an appointment for a regular synthetic oil change
Made an appointment for a regular synthetic oil change amd tire rotation at 10:15am. Told the service tech call me asap to pick up, and I was waiting to leave on vacation. Called several times for an update an my cat was still not done. At 3pm my car was finally finish. Ridiculous to wait 5 hours for an oil change that you had a appointment for. And no sticker in the windshield for next service. Very disgusted, frustrated and disappointed
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience, Shari, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to our General Manager, George directly or let us know the best way to contact you and we will reach out. .
Cody was great, service overall was fantastic.
Cody was great, service overall was fantastic. Not pushy and very accommodating as well as prompt.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
No stress car buying as I requested.
No stress car buying as I requested. My trade in was undervalued, really should have gotten a better deal.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bradley, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
This was an amazing dealership.
This was an amazing dealership. They provided ample help with the entire car buying process!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Louie is the man!
Louie is the man! No hidden cost and work is done right the first time!! Walking through and running into Ray you will always get a smile and greetings. Real people real service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ray Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
We had to return our truck for service that was
We had to return our truck for service that was supposedly fixed and they had it for 3 days, but only worked on it a total of 3 hours.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to our General Manager, George. with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
This was my second purchase of a new car from Ray
This was my second purchase of a new car from Ray Chevrolet. I was very pleased with all aspects of the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com