Reviews
I always have wonderful service at Ray Chevy.
I always have wonderful service at Ray Chevy. They are always accommodating and helpful when things are found to explain and offer options if appropriate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Excellent customer service and pricing!
Excellent customer service and pricing! Worth the long drive every time! Makes for an easier and more comfortable experience when you know you can trust your salesman and dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Very helpful.
Very helpful. Always try to do something to help the buyers .know Hugo from least 13 years. Very nice people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ray Chevrolet! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
In and out service.
In and out service. Came in for a recall and overall inspection. Out in less than an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chevrolet. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Very honest and up front with all the information.
Very honest and up front with all the information. Answered all my concerns and questions to my satisfaction
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
It took 1 and 1/2 hours to change the oil and rotate
It took 1 and 1/2 hours to change the oil and rotate tires! The Ray Chevrolet employee didn't touch my truck for a 1/2 hour why bother to get appointment? For 2:00 if their not going to start on it til 2:30??
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thomas, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Scarpelli 3 ray3@rays-cars.com
Very cool and helpful, always nice service, attitude,
Very cool and helpful, always nice service, attitude, respect , thanks Rupe and Hugo Ayala , thanks all team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Wanted to speak to Sevice Manager Liz to discuss my
Wanted to speak to Sevice Manager Liz to discuss my recent visit. Left 2 voicemails and 1 message with a peer. She still has not returned a call.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see to hear about the lack of communication on our part. Would you mind reaching out to our General Manager so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.
Excellent experience with Bill.
Excellent experience with Bill. No games and was able to purchase exactly what I was looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com
Great dealership.
Great dealership. Phenomenal people working for ray. Highly recommended what a great team aof professionals
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ray Chevrolet are glad to have you as a customer. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com