Reviews
Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks!
Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
10/10 experience. I was in and out and the process was easy. Manager & salesperson were amazing.
10/10 experience. I was in and out and the process was easy. Manager & salesperson were amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Kayla was great. So informative, professional, and caring. So very patient too!! Financial officer was also very helpful. Team Honda is wonderful.
Kayla was great. So informative, professional, and caring. So very patient too!! Financial officer was also very helpful. Team Honda is wonderful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. Now my tire warning won't go off I don't know whose fault it is and so I am just rating everybody & everything poor because I am annoyed - so you can figure out who deserves how many stars.
I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. Now my tire warning won't go off I don't know whose fault it is and so I am just rating everybody & everything poor because I am annoyed - so you can figure out who deserves how many stars.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.
Great like always Mike is always very helpful and answers all my questions only come here for service
Great like always Mike is always very helpful and answers all my questions only come here for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that Mike has been consistently helpful and able to answer all your questions. Providing a smooth and reliable service experience is exactly what we aim for, and it means a lot that you choose to come to us every time. We’ll be sure to pass along your feedback to Mike—he’ll really appreciate it!
Honest Transparent No pressure from salesman. Salesman Rolando was great Would absolutely recommend this dealership
Honest Transparent No pressure from salesman. Salesman Rolando was great Would absolutely recommend this dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast.
Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!
My service was excellent. The service technician was very nice and explained what needed to be done.
My service was excellent. The service technician was very nice and explained what needed to be done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're glad to hear your service experience was excellent and that the technician took the time to clearly explain everything. Providing friendly, transparent service is very important to us, and we truly appreciate you sharing your experience!
There was an issue with the vehicle system which was resolved promptly by the service advisor.
There was an issue with the vehicle system which was resolved promptly by the service advisor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Just Simply The Best Costumer Service and caring company I have ever experience. Please don't change.
Just Simply The Best Costumer Service and caring company I have ever experience. Please don't change.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda