Reviews
Professional, timely and reliable service. Hassle free. From the moment we called, right up until pick up. Rolando was a class act.
Professional, timely and reliable service. Hassle free. From the moment we called, right up until pick up. Rolando was a class act.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
efficiency, friendly, very good very good very good very goood . x x x z z s
efficiency, friendly, very good very good very good very goood . x x x z z s
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was great. Alex was wonderful to work with, his knowledge and professionalism was much appreciated.
My experience was great. Alex was wonderful to work with, his knowledge and professionalism was much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable, reliable, trustworthy service and reasonably priced. Ernest in particular is exceptional at his job.
Knowledgeable, reliable, trustworthy service and reasonably priced. Ernest in particular is exceptional at his job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Horrible ! Get hung up on, being put on hold without anyone picking up, and being transferred numerous times and to no avail get an answering machine. If a message is left, NEVER get a call back…. Very displeased and giving a one star was being generous .
Horrible ! Get hung up on, being put on hold without anyone picking up, and being transferred numerous times and to no avail get an answering machine. If a message is left, NEVER get a call back…. Very displeased and giving a one star was being generous .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We sincerely apologize for the frustration you encountered. Being transferred multiple times, placed on hold without assistance, and not receiving a callback after leaving a message is not the level of service we strive to provide. We understand how disappointing and inconvenient this must have been, especially when you were trying to get help. Your feedback is important and will be shared with our team so we can address these communication issues and improve our customer service processes. Thank you for bringing this to our attention. Best, Erik Matos Service Manager Joyce Honda erik_matos@joycehonda.com
Always a pleasure coming here, immediate service and family atmosphere. Erik and his team are the best
Always a pleasure coming here, immediate service and family atmosphere. Erik and his team are the best
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda
Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable.
Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We bought a car from Joyce after we started using them for service. It was as smooth as buying a car gets! When it was time to buy another Honda we became repeat customers
We bought a car from Joyce after we started using them for service. It was as smooth as buying a car gets! When it was time to buy another Honda we became repeat customers
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excelente servicio personas muy atentas y te ayudan a tomar tu mejor decisión para el auto deseado
Excelente servicio personas muy atentas y te ayudan a tomar tu mejor decisión para el auto deseado
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership has reasonable service days/times, easy to make appointments, staff is helpful and pleasant.
Dealership has reasonable service days/times, easy to make appointments, staff is helpful and pleasant.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda