Joyce Honda

Nice to have business with you so far I don’t have any problems.Thanks

Everything was good. The service and customer service, I recommend Joyce Honda for repairs for their compromise

I was supposed to get an oil change along with the rest of the work of my car. That was never done. I left several phone calls they never were answered. One my paperwork it says I need spark plugs when I tried calling to ask about the spark plug my phone calls where ignored.

Kayla our sales associate was very welcoming and made our purchase easy and a very good experience

Exceptional! Very professional thru and thru. Couldn’t ask for a better person for the job

I am a returning customer, and unfortunately, this experience was very disappointing compared with my first purchase from Joyce Honda in 2023. At that time, we had an excellent experience, largely because of our fabulous salesperson, Rolando, who was professional, knowledgeable, and exceptional throughout the entire process. This time, however, our experience with the Finance Department was very different. We were initially told that we were pre-approved based on the advertised offer. My husband and I both have credit scores in the mid-800s, so we were confident that we would qualify for competitive financing. Once we began working with Efrain in Finance, however, the situation changed. We were told that we would need someone else to apply for the loan in order to obtain the vehicle we wanted. We were also presented with a monthly payment that increased from approximately $250 to $389—an increase that amounted to roughly $9,000 over the course of the financing. We found this extremely concerning and felt that the financing process was not transparent. Rather than continue with an arrangement we were uncomfortable with, we went to another nearby dealership. Within less than three hours, we were driving away in a brand-new vehicle, and the entire experience was professional, straightforward, and respectful. We truly felt valued as customers. It is unfortunate that our second experience with Joyce Honda was so different from our first. I would encourage customers to carefully review all financing terms, compare offers, and make sure they fully understand the numbers before signing anything. While I still appreciate the excellent service we received from Rolando in 2023, our recent experience with the Finance Department has unfortunately left us questioning whether we would return to Joyce Honda again.

Everyone at the dealership was friendly and knowledgeable. New car purchase was completed within 1-2 hours.

I have been using Joyce for 25 years. Thank you for helping me. The staff listen.

Michael Douglas was my service advisor and did a great job letting me know what I needed for my CRV Hybrid. I had additional questions too and we was able to help me out to go through any issues and concerns again.

Extra caution because the price goes up as your vehicle goes up for repairs , way more than the quoted price. It’s wayyyy cheaper and better than Paul Miller who I find most rude and obnoxious and extremely expensive. Run from Paul Miller to Joyce Honda service center please