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Avalon Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)
Visit Avalon Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avalon Honda from DealerRater.

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Service

Ross took care of my problem with vehicle Honda Accord it had problems with the key fob and remote start. Both key fobs stopped working

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A Big Mistake

After many years and miles of driving a Honda CRV I bought a Ford Escape. It was a big hugh mistake!!! I had a terrible experience with the dealership (Kindle Ford in Cape May Courthouse, NJ). I felt I was pressured into the sale, the salesman and the staff seemed anxious to sell me the car at the expense of taking the time to answer my questions thoroughly and be patient with my efforts to "think it through". It was partly my fault because I let myself be "talked into" buying the car without discussing it further with member of my family. They were no help. As a woman with little "car sense" I should have walked out. Kindle was no competition to Avalon as I found out within the next few weeks. There were loose ends the sales and dealership left undone, the salesman had moved on to another dealership and the car itself was no Honda CRV. As the weeks went by I became more and more dissatisfied with the car and the staff at Kindle and missed the Nice Guys at Avalon. Finally, I took myself back to Honda and replaced the Ford with a used CRV. What did I miss most about Avalon and what do I prize most about Avalon? It's really the staff. In fact, buying a used Honda brought me back to the outstanding service department there beginning with Ross Seifert and his team and including Rob Frankel who helped me purchase my "used 2012 CRV". Mr. Seifert has made my relationship with Avalon a very positive one. As an older single woman he has been kind, helpful and made me feel confident in depending on his advice and suggestions about the maintenace of my car. I have nothing but good things to say about Avalon Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 Honda Civic

Got an appointment quickly and car was done promptly. Thank you very much. The lease with Avalon Honda has been very enjoyable and well worth the money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honest, accurate, prompt repair of my vehicle.

My vehicle repair was quickly and accurately diagnosed, my options clearly explained, and repairs completed promptly and at the price quoted. I have all of my service done here, where I bought both of my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great service

The service manager was very accommodating even though I didn't have an appointment. He was helpful and kept me informed.of what service was recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent as Usual!!!

Great people, great service, great prices. Car service as it should be...if only there was a way for oil to be changed in 3 minutes!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing !!!!!

From the Receptionist that answers the phone to the mechanic that works on your car, everything is just awesome. The Service department is top notch, they explain everything in detail. I would not think of buying a Honda from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

routine

Ross is an excellent worker who works sevin days a week always willing to work to solve a servive problem I am new to Mike buthe seems competent and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A-13 service

Found I needed new battery & replaced it as well as windshield wipers. Found service man very informative & pleasant to deal with. Checked my tires as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and efficient

My whole experience was positive. It was easy to make an appointment. They were ready for me when I came in. The car was services within the time that they gave me. No complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.