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Avalon Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)
Visit Avalon Honda
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avalon Honda from DealerRater.

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Thorough assessment of my vehicle

They completed routine oil change faster than they originally indicated which was great. They originally also highlighted a potential leak but service manager promptly followed up with the technician and determined it was a non-issue. I appreciated the honesty so they ensured I didn’t get an unnecessary repair. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ross is why I travel 35 minutes to Avalon Honda!

Ross is informative, honest, and funny. He explains car things to me in a way I understand. The work is always done right the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Trouble shoot problem

After getting a jump from AAA made to your facility...met service manager got me in diagnosed the problem ..needed new battery was out in 50 minutes.Ross Seifert did a great job for us in this busy vacation season.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was good

I would say overall it was good but I think tom should have told me the car had 203 miles on it and accepted my original offer of 18000 for the car considering it was a left over 2017 and had that miles on it. to have a price of 19500 and then the fees on top of that is more than a 2019 would have cost based on you build it. I know you will think, well it has the navi on it. wel the 2019 I built online did not have that but it in itself is not that important to me. over all it was good and a learning experience, I don't suspect ill be getting a new car in this life time but will advise family when negotiating for a new car, check the milage on the one you want. New cars should have less then 10 miles on them or you should be compensated for it. in the price. the price was a compensation for the 2017 not the milage.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful Service

Our Honda was serviced for two recalls, and the staff was very friendly. My vehicle was finished quickly! The entire experience was seamless, and I would definitely recommend their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy

Ross & MIke are great, make you feel like Family.They let you know what is needed and the price.They also give you a timetable for your next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Why I keep coming back

Ross and his crew are great. Mike promised by car by a certain time so I could go to work. He kept his promise. Love the service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Faulty battery

Mike did a great job of accommodating me, diagnosing and fixing the problem. The new battery has been working well. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friday service visit

I was taken care of in a pleasant manner and the work to be completed that day was thoroughly explained. During my visit I was told that fluids needed to be changed and selected the ones to be completed this time. All completed in reasonable time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great!!

I came to the dealership on a very busy day. My vehicle had issues starting. The assistant service manager Mike went above and beyond in seeing that our issue was taken care of even though they were extremely busy. The customer service I received was exceptional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.