Reviews
Nice leasing experience with Haldeman Lexus
Jean Kathrada is very friendly, patient and honest. The leasing procedure was prompt. Before I drove home my car, the technician gave me a detailed instructions about all the functions of the new Lexus. It was a really pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
pleasant, accommodating honest dealership
I was favorably impressed with Haldeman Lexus. Kevin Dunn did a wonderful job letting me drive, on the highway 3 different models, some multiple times so that I could make an informed comfortable choice. He certainly know his car and was accommodating. It was the most pleasant car buying experience that I have ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
review
Recently I purchased a Lexus IS250 at Haldeman Lexus of Princeton. I was helped by Kevin W. Dunn who's service was above and beyond and extremely professional. I would recommend him and the dealer ship to everyone that I know that is looking to purchase a vehicle. I thank you very much for the great service that I was shown and there professionalism of your employees. Sincerely, Jimmy Koci
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Kevin and Craig Gilmore were great. Proactive, patient and customer focused. And Jon Sanchez is gem; what an impressive guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeanne and thank you for the great feedback! Jon, Kevin, and Craig are great assets and we're thankful to have them on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, David Dougherty, General Sales Manager
Great service and value and employees .
This is the 3rd Lexus I have bought from you since 2004. I bought all of them from Dan Moyer. He is a very good personality to sell vehicles and he knows what kind of vehicle I like. I have never went to any other Lexus dealer to get prices. I also have a lot of confidence in your service department and I mostly deal with service writer Tara and I always request mechanic Brian Sabo to work on my vehicle. I feel comfortable in what ever he tells me ny car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Lexus, Anthony! Our teams from both the sales and service departments had a pleasure assisting you. Dan's sales excellence is always consistent and I'm glad that your experience with him supports that. I will be sure to pass along your praises to Dan, Tara and Brian. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Best, David Dougherty, General Sales Manager
Great personal service
That the service person (Tara) took the time to listen to my questions and was very nice to deal with. Also that the technician took the time to show me the underside of my car to show me how the front tires were wearing out; very interesting to see!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brigitte, thank you for your kind words. We are very happy to hear that Tara and the team were so attentive and informative during your visit to our dealership, and that they gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Best, Craig Estelle, Service Director
Impecable Service
Service is impecable. Michael and Brian Sabo go out of their way to make the customer experience incredible. Stan is so very kind and a joy!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathy, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Craig Estelle, Service Director
Wonderful Experience
Professional, courteous service. Very efficient - I never felt rushed nor was I ever left wondering what was "the next step" or what I was waiting to have happen. The whole process went smoothly and moved along. I was on the road with my new car in about 2 hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janis, thank you for taking the time to submit this amazing feedback. Congrats on your new car! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Haldeman Lexus of Princeton satisfied. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Best, David Dougherty, General Sales Manager
Great experience
Jean was very easy to work with. All of our questions were answered quickly and we love our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Lease from Haldeman
Recently leasd a vehicle from Haldeman Lexus and had a pleasant experience. Kevin Dunn was great at providing me with the knowledge I needed to lease the vehicle and made the process run smoothly. Very prompt at responding to my needs and very courteous. My family has Lexus vehicles and also deals with Haldeman Lexus of Princeton and referred me to them as the dealership seems to care about their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, thank you for taking the time to write this excellent review. Congratulations on your new car! It's delightful to know that Kevin was able to provide you with such a pleasant shopping experience. We look very forward to seeing you again in the future! Best, David Dougherty, General Sales Manager