Reviews
Unprofessional Experience
BE READY !! After your purchase NO ONE WILL RETURN YOUR CALLS !! Registration Charges are totally different. Unprofessional experience ever !! Checkout/Delivery process is a Joke!! I'm serious ONLY 5-6 Hours(Advertised : less than 2 hours !!) Very Good online impression and price quote on the vehicle itself. Horrible in-person experience and aftertaste of the car salesmen of old when they grill you for hours only to exhaust you and extract more money from you. NEVER AGAIN
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with this review. We appreciate your input, however, we have made several attempts to reach out to you to no avail. Members of our team have tried to contact you to help resolve the Motor Vehicle registration issue and have not received a return phone call from you regarding this issue. We would like to help resolve this matter and discuss this in further detail with you. If you could call us at your convenience at (732)721-3333 then we can try to reconcile these issues. Sincerely, Joe Scardigno
outstanding customer service !!
I recently purchased a used car from the used car department at dch academy honda and delt with an employee by the name of David mazurek from start to finish. He was extremely easy going and friendly. I never felt pressured during the process, and he addressed all of my questions and concerns. People like this make me want to buy things and make me feel confident in my purchase. Great job DCH and even better job for having a guy like Dave on your team!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great buying experience
I was very pleased with the overall buying experience at DCH Honda. The sales person Dave was very helpful in listening to my needs and financial criteria and was able to get me into a certified pre owned honda. Ive purchased vehicles elsewhere and felt very pressured, however Dave was great in working with me and kept me informed and confident I was making the right decision. I will be coming back for my daughters first car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic car fantastic experience
I bought a 2015 Honda Accord on April 28. The salesman, Ryan Hoey was knowledgable, kind and patient. He spent a lot of time showing us different cars, new as well as used. He was not only able to fully answer all our questions but left us feeling fully informed. We were able to make our choice feeling very satisfied that we got a great car. Ryan is an excellent advocate and asset for Honda- this is the third car we've bought from him- I wouldn't buy a car from anyone else. Thank you Ruan for a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bang for the $$
Strategy for internet to on-premises sales work BECAUSE buyer do not see sticker - BUT will certainly tell other buyers to beware. Internet sales should detail/outline the extras from the model when presenting the price being offered as well as the MSRP.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Great Buying Experience
I was very pleased with the overall buying experience at DCH Honda. Sales person Dimitri Victoratos was very professional and courteous in the whole buying experience. At no point of time in the purchase experience, I felt pressurized or have to make the car buying decision in haste. Dimitri Victoratos assisted me and was an absolute gentleman and very patient. I would go to DCH again for any future Honda purchases and would definitely recommend DCH to any new Honda Buyer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect
I called in after researching for a vehicle online,and was able to get the car in a timely manner with wonderful service.thank you Andre!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing from start to finish!
I purchased my 2015 Honda Pilot today!!! I have been to other Honda dealers that have caused me more stress and aggravation than anything else. Academy Honda makes it easy and enjoyable. I got the price I wanted and was in and out super quick! I have to say that Mark, Essam, and Gercino, went above and beyond to make sure I was extremely satisfied. If your in the market for a new Honda, these are the guys you want to see! Top Notch!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David Mazurek best salesman ever!
I bought my car from DCH academy honda and thanks to David it was the best experience ever. David listened to all of my needs and was very knowledgable with all of my questions. Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My Second car buying experience
I went into Open Road Honda earlier and absolutely hated it .No body approached us at Open Road Honda and it just had a shady vibe to it. Open Road Honda was our first choice this time as it was only 5 miles away from where we live. My wife and I turned around and decide to go to DCH. This is the second car i have bought from DCH Academy Honda.The first one I bought in 2005 which we sold in 2009 and the this time yesterday April 30 2015. Peter George was our sales guy. He was very pleasant and polite to work with. He explained all the features of the car. I am happy and very satisfied with the experience. DCH Academy honda is definetly where I will go to buy my next car when its time in a few years. 5 stars all the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
