Reviews
Best experience at a car dealership. Would come back...
Best experience at a car dealership. Would come back again. Did not take forever when doing paperwork. Very easy people to work with at Darcy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback; we are glad everything went as well as expected while you were here with Phil and Zach. We understand your time is valuable and do everything possible to maximize it and ensure you are in and out in a quick, efficient manner. If there is anything that we can do for you in the future, whether it's for sales or service please let us know. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Mr Parks is the best. He went above and beyond to get all...
Mr Parks is the best. He went above and beyond to get all the help we needed. Without him we would not have bought the car!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with our online community; we are glad everything went as well as expected while you were here with Leroy. Leroy is a great person to work with, really patient and kind! We are glad you enjoyed working with him and the rest of our sales team. Thank you for your kind words and allowing us the pleasure of working with you. Congratulations on your new vehicle. Isa Romero- Public Relations Manager D'Arcy Hyundai (815) 725-5200
Our salesman John made the shopping experience pleasant...
Our salesman John made the shopping experience pleasant and fun.We felt he had our needs as his priority.John was patient and we never felt any pressure. The total dealer met our expectations in delivering the SUV wanted meeting our budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference. We do what we can to ensure we understand what you are looking for to best assist you in helping you find the ideal vehicle. Thank you for allowing us the privilege in working with you and earning your business. If there is anything more that we can do for you, please do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Great customer service highly recommended. Sales...
Great customer service highly recommended. Sales representative was professional and well informed about the product he was selling. No tricky sales tactics and honest pricing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your New Vehicle! Thank you for your feedback, we are happy to hear everything went as well as expected while you were here with Matt. At D'Arcy Hyundai we believe honesty, integrity and transparent pricing goes a long way. We everything we can to ensure you are taken care of as you are now part of our family and we like to take care of our own. It was our pleasure to work with you and assist you in helping you find a vehicle you loved. We truly appreciate your time and your business. If we can do anything more, please let us know. Thank you once again. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
We are happy that we purchased our new 2021 Tucson from...
We are happy that we purchased our new 2021 Tucson from Darcy on Friday. Everyone there treated us very nice. Lauren and Francisco were so helpful during the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference with Lauren and Francisco. It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
I went there for the first time for service on my 2020...
I went there for the first time for service on my 2020 Hyundai Palisade. The service was completed within the time promised and everyone was professional and polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using our service department and for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Twenty five words does not make a short survey. Trade...
Twenty five words does not make a short survey. Trade in was weak. The sale rep was very kind and helpful. One two three four
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback, we try to be competitive with trade values and base it off the book value provided to us. We apologize if we weren't able to provide you with the number desired. We are glad you enjoyed your Sales Rep. Congratulations on your new vehicle. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Excellent service! Were treated with respect. They wanted...
Excellent service! Were treated with respect. They wanted to help! They did whaterver it takes. Extremely helpful and considerate. Quick help!extremely patient! Great people!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your New Vehicle! Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are happy you were able to experience the D'Arcy Difference with Joe, Matt and Leroy! It was our pleasure to work with you and assist you in helping you find a vehicle you really liked to own. If there is anything more that we can do for you, please let us know! Thank you for your feedback and your business. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Great place to do business. Friendly, fair and always...
Great place to do business. Friendly, fair and always willing to help. I will recommend everyone to Darcy Hyundai. This is my first car I purchased
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback; we are glad you were able to experience the D'Arcy Difference. Congratulations on your new vehicle and welcome to the D'Arcy Hyundai family. If there is anything more that we can do for you, please do not hesitate to reach out. Thank you. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200
Carl was VERY Helpful taking care of our service needs,...
Carl was VERY Helpful taking care of our service needs, in a timely, professional manner. We will return to this dealership for our future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your D'Arcy Hyundai experience. We are glad that everything went as well as expected while you were here working with Carl. Thank you for using our service department, if you should need anything else; do not hesitate to let us know. Isa Romero-Public Relations Manager D'Arcy Hyundai (815) 725-5200