Reviews
Service was very helpful and walked me through the...
Service was very helpful and walked me through the process. and explained everything to me. I would recommend them for the great service they offer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using our service department. We truly appreciate your business and feedback. We are glad everything went as well as expected while you were here. If there is anything more that we can do for you and your vehicle needs, please do not hesitate to let us know. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
These people are great. Always go above and beyond! The...
These people are great. Always go above and beyond! The personal touch and friendliness of the team is the main reason I keep coming back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to rate us 5-Stars and giving us your feedback. We appreciate your business and kind words. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
This is the third new car I have purchased at Darcy’s....
This is the third new car I have purchased at Darcy’s. Why? Because they are excellent to deal with! Very friendly and courteous staff who know their stuff and treat you like royalty. My salesman personally showed me all my cars added features and made sure I understood how to use them They offer you great pricing and overall it is a great experience! Highly recommend them to anyone looking for a new or pre-owned vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the privilege of earning your business a third time. We truly appreciate your business and feedback. We are glad that everything went as well as expected while you were here with Stephen and that you continue to experience the D'Arcy Difference. We do everything we can to ensure you are taken care of every step of the way. Congratulations on your new purchase! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Friendly, good price, good services , complace the...
Friendly, good price, good services , complace the costumer . This is my second time buyer and both time I feel happy for that. with my first car in two years I never had any problem
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the privilege of earning your business a second time. We truly appreciate your business and feedback. We are glad that everything went as well as expected while you were here with Mike B and that you continue to experience the D'Arcy Difference. Congratulations on your new purchase! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
A very pleasant experience! Very friendly! We worked out...
A very pleasant experience! Very friendly! We worked out a deal that was good for both of us.Mike my salesman was very knowledgeable and took the time to explain everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the privilege of earning your business.. We truly appreciate your business and feedback. We are glad that everything went as well as expected while you were here with Mike B. We ensure that you like the vehicle you are driving and get acquainted with it comfortably. Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
We had a great experience dealing with Phil and the...
We had a great experience dealing with Phil and the staff! Great team work here!! Very helpful and caring We will definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the privilege of earning your business. We truly appreciate your business and feedback. We appreciate your recommendation and are glad you enjoyed working with Phil and Zach! Congrats on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
John took care of me as soon as I drove in and had me...
John took care of me as soon as I drove in and had me taken care of as soon as possible. He also called when my vehicle was ready which if very important to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for using our service department. We are glad everything went as well as expected while you were here being taken care of by John Mesich. We do everything possible to ensure your vehicle needs are taken care of and that you are kept in the loop every step of the way. Please let us know if there is anything more that we can do for you. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
I brought my Kona in for an oil change. I was helped...
I brought my Kona in for an oil change. I was helped right away and the technician was very nice. The waiting area was well stocked with sealed snacks and a variety of things to drink. It was extremely clean! The wait time was not long and my car was cleaned inside and out. It was my first time at this location and I will be back for sure and recommend it to anyone looking for a dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for using our service department. With everything going on, we do what we can to ensure your visit to us is a quick, smooth and safe one. We are glad you enjoyed your visit. Thank you for your business. Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Joe Blumhardt was our sales specialist. He was great....
Joe Blumhardt was our sales specialist. He was great. Very knowledgeable. Helped me a lot explaining all the items on my car. The sales manager gave me what I wanted for my trade and the finance manager explained the contract and the extended warranty which we purchased. Darcy is the Best!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the pleasure of working with you and earning your business. We are glad that everything went as well as expected while you were here working with Joe B. We truly appreciate your business and feedback. Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Dealership good, but wish hadn't purchased Tucson. Loud...
Dealership good, but wish hadn't purchased Tucson. Loud on starting, idleing and on acceleration. Don't remember noise in SUV during the test drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for allowing us the pleasure of working with you and earning your business. We are sorry to hear you aren't satisfied with the Hyundai Tucson, please let us know if there is anything more that we can do. We truly appreciate your business and feedback. Congratulations on your new vehicle! Isa Romero- Public Relations Manager D'Arcy Hyundai (815)725-5200
Not. sure what you can do. I probably am going to trade or sell the vehicle for one that is much quieter and doubt if I will purchase another Hyumdai. 4 relatives have Hyundai's, like so why I decided to buy plus the warranty.. Have never had a car for couple months, less than 1,000 miles and got rid of........ Cyndi Best