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(2,760 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Brunswick Toyota from DealerRater.

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New car

Friendly and listed to my needs good test drive explained car well didn’t like the financing wait time sales people knowledges clean and welcoming

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Sandra! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

DCH Brunswick Toyota Service

Reasonable service charges. Quick and efficient work. Waiting area is fairly comfortable. Only Coffee, Tea and Hot Cocoa available in waiting area and vending machine for other drinks and snacks such as chips packages, pretzels etc. No refreshments as such

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sunil, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

This is my 3 rd car from this dealership.

This is my 3 rd car from this dealership. If you are looking for any car .. please see sales man Stanhope . He is the best . Knowledgeable and patient. Will look at all options that you request and advise .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for leaving this awesome review of our dealership. Stanhope truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

Great customer service

Steven who assisted me on my visit was able to inform me well on failed items that failed the inspection & the importance of getting those items fixed immediately. He also informed me about a payment plan and that way I was able to pay to get those items that needed to be fixed urgently.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

Great service, good people at DCH

It is easy and effective to work with the entire DCH team throughout the purchase and service processes. I have been a customer for 20 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

I had an awesome car buying experience !

I had an awesome car buying experience ! I’ve purchased many cars in my lifetime and this dealership has exceeded my expectations. Very good price , upfront with all the information and got my the best financing rate based on my good credit . I’m recommending all my friends and family to this dealership ! Special thanks to the sales manager Mike Serra . He’s the best !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

Great Service

Everybody is polite and yet, they mean business. Kevin and Lynn are fantastic people. I never waste my time there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

GREAT SERVICE

Very friendly. Loyal. Fast. Outgoing. Helped with all of my questions. Great experience. I would definitely go again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

Great service

Stephen kept me posted on the status of my vehicle. He is always friendly and helpful. Thank you service department!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Reviews like yours are truly a breath of fresh air, Lisa! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com

An amazing service and fast

Professional and friendly people. So fast service. Waiting area so clean and neat. Advisor: Kevin Scesney is the best. Special thanks to Kevin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com