DCH Brunswick Toyota

Great customer service! Very through inspection of my car so I can be proactive with maintenance. Absolutely excellent the YouTube video & narration of the inspection results.

Salesman answered all my questions. Willing to work with me. Would recommend to friends and family . Love my new car. Would buy from them again

I've had the worst experience with this dealership! I got a car that failed the next day. LITERALLY THE NEXT DAY THE ALTERNATOR FAILED, THE BELT SEIZED ON THE PULLEYS WHICH CAUSED BOTH THE WATER PUMPS TO FAIL ALSO. Toyota offered the bare minimum to "fix" the car. I'm constantly going back and forth from the dealer every week each month trying to resolve the MULTIPLE issues with cars coolant system and engine, DID I MENTION I ONLY HAD THIS CAR FOR 3 MONTHS, I BOUGHT THE CAR THE MIDDLE OF SEPTEMBER. THEY SAID ALL THE PROBLEMS WERE FIXED ON THE CAR THE WEEK PRIOR! "ITS IN PERFECT CONDITION" THEY SAID. I bought the car back for the same issue yet again. They had to have the car taken to one of their sister dealerships cause they didn't have the proper tool to drain the coolant in the first place... Then they said "the car was diagnosed and has a clean bill of health". The following day the car had an oil change done and turns out the car has a slugged engine & metal in the oil after dropping the oil pan. THE CAR NEEDS A BRAND NEW ENGINE AND NEEDS TWO NEW TURBOS WITH THE TOTAL COST OF $36,000, WHICH IS MORE THEN WHAT I PAID FOR THE CAR. Toyota told me this has nothing to do with them and continues to leave me answerless & has taking weeks to return calls. Im still currently fighting this issue...

I've had the worst experience with this dealership! I got a car that failed the next day. LITERALLY THE NEXT DAY THE ALTERNATOR FAILED, THE BELT SEIZED ON THE PULLEYS WHICH CAUSED BOTH THE WATER PUMPS TO FAIL ALSO. Toyota offered the bare minimum to "fix" the car. I'm constantly going back and forth from the dealer every week each month trying to resolve the MULTIPLE issues with cars coolant system and engine, DID I MENTION I ONLY HAD THIS CAR FOR 3 MONTHS, I BOUGHT THE CAR THE MIDDLE OF SEPTEMBER. THEY SAID ALL THE PROBLEMS WERE FIXED ON THE CAR THE WEEK PRIOR! "ITS IN PERFECT CONDITION" THEY SAID. I bought the car back for the same issue yet again. They had to have the car taken to one of their sister dealerships cause they didn't have the proper tool to drain the coolant in the first place... Then they said "the car was diagnosed and has a clean bill of health". The following day the car had an oil change done and turns out the car has a slugged engine & metal in the oil after dropping the oil pan. THE CAR NEEDS A BRAND NEW ENGINE AND NEEDS TWO NEW TURBOS WITH THE TOTAL COST OF $36,000, WHICH IS MORE THEN WHAT I PAID FOR THE CAR. Toyota told me this has nothing to do with them and continues to leave me answerless & has taking weeks to return calls. Im still currently fighting this issue...

Very easy to make appointment. Technician are friendly and good recommendation of car service. Waiting time for repair doesn't take too long

They took care of my car even though I do not have an appointment. And set up my next appointment .

Stanhope made the process easy. He did an actual assessment of our needs and made suggestions of cars based on what I had to spend and what I wanted. He found the absolute best fit as opposed to the car that would net him the biggest commission. This is very different (and refreshing) as compared to other dealerships. The process was made about as simple as it could be. The sales process was fast and Stanhope walked us through the sale quickly and easily. Things were relaxed, unrushed, and made to be easy. It translated into the easiest experience I've ever had at a car dealership and actually made things work faster than they usually do. Other than wishing that this supply chain nightmare is over and that there would be more cars in stock, this was about as perfect as buying a car can get.

Stanhope made the process easy. He did an actual assessment of our needs and made suggestions of cars based on what I had to spend and what I wanted. He found the absolute best fit as opposed to the car that would net him the biggest commission. This is very different (and refreshing) as compared to other dealerships. The process was made about as simple as it could be. The sales process was fast and Stanhope walked us through the sale quickly and easily. Things were relaxed, unrushed, and made to be easy. It translated into the easiest experience I've ever had at a car dealership and actually made things work faster than they usually do.

Excellent car buying experience. Donald Kinsey was a patient salesperson and kept in communication with me while I waited for my vehicle. All of my questions were answered, the financing was easy and I am super-happy with my new Hybrid Highlander. This is my first Toyota and I am excited to drive!

Excellent car buying experience. Donald Kinsey was a patient salesperson and kept in communication with me while I waited for my vehicle. All of my questions were answered, the financing was easy and I am super-happy with my new Hybrid Highlander.