Reviews
Professional service
Start to finish, everything about it was professional, particularly my interaction with the service person. He was very courteous and left me confident my car was with a competent shop.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Great customer service
I have been dealing with DCH for several years. My experience with them has always been seamless. I would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rosalind, thank you for the feedback! We are happy to hear about your positive experience at DCH Brunswick Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Second car and pleased again
I had less then twenty four hours to get a car and I went back to DCH Brunswick Toyota. I dealt with a Ricardo who was kind, helpful, not pushy and gave me exactly what I asked for, I got a reliable used car and a good financing deal. He had me out in an incredible 2.5 hours because I had to take my rental back. He was awesome, also the Internet guy responded to my online request in like ten minutes at after seven at night, I was so surprised I though it was a prank call.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Ricardo and the rest of the DCH Brunswick Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
We were very pleased with our experience with our...
We were very pleased with our experience with our salesman Jabril Doty. We found him very knowledgeable about the RAV 4LE and he was very candid about what he thought was the best deal for us... not for the bigger profit for Toyota. The price we paid was the lowest from among the various Toyota dealerships we visited. DCH’ s price even equaled the price we received from a car broker! And we felt more comfortable dealing face to face with our salesman as opposed to a
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Great service
Very timely service. Only thing I was not able to connect to free Wi-Fi. It would have been better if free Wi-Fi name and password is listed so that it can be visible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback, Niladri! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again! Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Service
To the point on what was needed. Specific service was made clear and courteous on what was needed to be done.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bady, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing DCH Brunswick Toyota's Service Department. Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
First time at this Dealership in New Jersey
We worked with Travis Mccloud and had a very pleasant experience. It was literally no hassle, no pressure and good service. Even though we had to come after hours, he had everything set up for us and ready to go. I would consider doing business with this gentleman again. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lynne, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Kevin is the best
Kevin is always professional, welcoming and informative. He never talks down to us and always thoroughly explains our options. We know what are necessary repairs and maintenance and what are optional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Great same-day service
I was able to make a same-day appointment, which was honored. The service was quick and efficient. The customer waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Routine Service Appointment
I was very impressed and comfortable with service department staff and repairs for this particular appointment. It is always important to know the status of my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Kenneth. Please come visit us if you need anything else, be it service or sales! Best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747