Reviews
The sales staff at staff at DCH BRUNSWICK TOYOTA were
The sales staff at staff at DCH BRUNSWICK TOYOTA were friendly and attentive. Great experience!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review, Neil. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Very productive and professional .
Very productive and professional .work very hard to complete the deal. Found the SUV I wanted. Found the color
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new SUV! All of us at DCH Brunswick Toyota are glad to have you as a customer. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Reasonable waiting time when don’t have an appointment.
Reasonable waiting time when don’t have an appointment. Great customer service and very clean areas.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review, Patricia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Amazing service.
Amazing service. People are welcoming. I love that every time a vehicle is worked on a video along with narration of work performed is shared. This time the dealership also performed recalled maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Been going to this location for years.
Been going to this location for years. Always great job. Glad to see Kevin working there.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alice, Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Very bad waiting 4 hours to get oil change never go back
Very bad waiting 4 hours to get oil change never go back again or recommended anyone
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Just had the DC to DC converter done on our 2021 RAV4
Just had the DC to DC converter done on our 2021 RAV4 prime, took it home and now radio and all of infotainment center is dead. Now have to bring it back again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
I felt my service provider was very short with me when he
I felt my service provider was very short with me when he took me to the cashier not answering my questions. I was considering getting work done but was not happy with his putting me off.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Try so hard to dig out your money.
Try so hard to dig out your money. My new car they ask to do tire alignment and change $170. New car why it needs alignment?
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Took my car for a braking noise told them it is the
Took my car for a braking noise told them it is the booster pump. My car had no lights display on the dash when I took it in. Could not afford the service cose to 2500 so told them i will pick up the car. Now my abs brake and Traction control lights are on left 2 messages no reply or call back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com