Reviews
Prices are too high also mechanics find issues where
Prices are too high also mechanics find issues where there are none issues many times I’ll go to my local mechanic he told me don’t worry you car is fine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Online price vs actual price was a $6k difference, would
Online price vs actual price was a $6k difference, would not stand by online price. Refused to sell vehicle for price listed on there website. Terrible place and will not return! Also, they refuse to give me registration and tag.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
False ad led me there.
False ad led me there. You didn't honor ad. Not right. Bad business. Boo!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Nothing was available when it came time to my scheduled
Nothing was available when it came time to my scheduled appointment. Waste of my time and day off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Giving wrong information to customers cant be trusted
Giving wrong information to customers cant be trusted will never visit again very bad management
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Would recommend to anyone, love that the dealership was
Would recommend to anyone, love that the dealership was In my Hometown. If ever had to get another car I probably would go to DCH
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leroy, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Toyota Venza is my 2 car this dealership both times they
Toyota Venza is my 2 car this dealership both times they charged Extra. 1st time $3000 and 2nd time they committed price will be $29,000 but they charged 29,599. Because when they write price list they show price and sale tax together that’s why this small amount $599 I can Not see when I calculate afte finish my winter break new year vacation they charged $599 Extra. Then I visited the dealership and talk with them and talk over the phone 3 times but results is Zero because I signed it. They disappointed me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Ava assisted us in purchasing our new Rav4 hybrid.
Ava assisted us in purchasing our new Rav4 hybrid. She understood our needs and helped us through the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Ava was able to help, and we hope you enjoy your new RAV4! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Excellence, professionalism, integrity and transparency.
Excellence, professionalism, integrity and transparency. The salesperson was very friendly and able to help at all times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com
Very nice service and employee I like Toyota service
Very nice service and employee I like Toyota service center They are very nice people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com