Reviews
Great service
The service team was excellent greeted me positively asked if I wanted anything to drink. Had me sit down kept me informed was an excellent experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi George, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Naples INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Infiniti service
Went in with a screw in my back tire and Bryan was our service technician. He was super honest and instead of trying to sell me a new tire he said it was patchable and would be very sufficient. The friendly and courteous staff was a nice touch. Everyone super friendly and helpful. This service took place at Infiniti Naples, FL.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Michael for your feedback and for the 5 stars! Bryan is very knowledgeable about cars. He tries to educate his customers to make the best decision regarding their vehicle. We greatly appreciate your business!
Job well done
Gabriel was very helpful, courteous and got our repair completed on time even though we didn?t have an appointment. Well done!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Dwain for trusting your vehicle to us for your service need and for your shout out for Gabriel. We try our hardest to always get our service customers in as quickly as possible. We greatly appreciate your business!
We worked with G trying to find the right vehicle for us.
We worked with G trying to find the right vehicle for us. He was extremely knowledgeable, honest and resourceful. No pressure, very smart and helpful. Highly, highly recommended him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for your recommendation! Gerosky is a true professional. He has a lot of knowledge and enjoys sharing that knowledge with his customers. He is a master at guiding his customers seamlessly through the sales process. Enjoy your new Infiniti!
Inspection recommendations
Mike and Gabe were helpful in identifying no Concern with smell after oil changes - we?ll wait to see if smell continues - Greg texted as a follow-up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Frank for your review and for trusting your vehicle to us for your service needs. Greg is good with follow up and please let him know if you have any questions or concerns. We greatly appreciate your business.
Naples Infiniti service
Outstanding customer services. Brian?s great communication and costumer care was greatly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you accolades and for the 5 stars! We greatly appreciate your business!
Did a wonderful job with our loan.
Did a wonderful job with our loan. Professional, courteous, and kind. When it comes to a car loan, I would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for your feedback! Antoine, Luxon and Cullen are amazing and they all know how to deliver the car and the experience to their customers. Enjoy your new truck!
Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Naples INFINITI to have earned it. Please let us know if there is anything else we can do for you; we are more than happy to help!
Tom Halsch
Gregory Haverly did a great job. My car was finished when I needed it to be done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Tom for choosing Naples Infiniti for your service needs and for your review! We greatly appreciate your business!
Excellent customer service
All service staff are courteous and knowledgeable. They consistently let us know what?s going on with the car and update us accordingly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Jason for your feedback and for trusting your vehicle to us for your service needs! We greatly appreciate your business.
Service
Bryon was very professional and courteous and kept me updated along the repair process. Thank you ?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kurt, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!