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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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I wish that shopping for everything was this simple.

I wish that shopping for everything was this simple. What a great experience . Thank you Marlon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you purchase and for your feedback! Marlon is amazing. He is very customer focused and will go out of his way for his customers. His end goal is to deliver the car and the experience to his customers. Enjoy your beautiful new Infiniti.

Everyone was very pleasant to deal with making the

Everyone was very pleasant to deal with making the transaction very smooth and easy. Marlin was very patient and accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your review! Marlon is a true professional. He knows the sales process and knows how to efficiently guide his customers through. Enjoy your new Infiniti!

Manny saved us from making the wrong choice in our

Manny saved us from making the wrong choice in our vehicle search due to his extensive auto industry knowledge. We are.very thankful for his guidance and the follow up support given to our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Darryl for your purchase and for your feedback! Manny Cullen and Luxon are an amazing and we are happy that you had the opportunity to work with them. They are all very professional and work towards a common goal of delivering the car and the experience to all of their customers. Enjoy your new Infiniti!

Organized, neat and clean.

Organized, neat and clean. Sales rep was very professional. Recommend working with Marlon. Love my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your review! Marlon, Luxon and Dylan are all very professional. They are all very customer focused and will try their hardest for their customers. Enjoy your beautiful new Infiniti!

Marlon the salesman is first rate and I have always been

Marlon the salesman is first rate and I have always been treated extremely professionally. First class organization

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your accolades! Marlon is first rate and we are happy that you had the opportunity to work with him. He is very professional and will try his hardest for his customers. Enjoy your beautiful new Infiniti!

Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. Thank you, and have a fantastic day!

Marlon, Gabe, and Lux gave me amazing service in

Marlon, Gabe, and Lux gave me amazing service in purchasing a 2021 Q60. They all worked hard to insure the car is fdetailed and serviced and my payment was where I wanted it! The Service Dept is excellent also! I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Shar for your feedback and for your purchase! Marlon, Gabe and Lux are an amazing trio. They are all customer focused and will try their hardest for their customers. Enjoy your beautiful new Q60!

The purchase with Dylan Jones, the new sales manager

The purchase with Dylan Jones, the new sales manager Dylan, and the new general manager Alex, was fantastic. They were so nice to work with, listened to my needs, and patient with me. Mike, service manager, always takes excellent care of the car and what it needs, it is so nice they give a teacher discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Marilyn for your purchase and for your review! Dylan is amazing to work with. He is very customer focused and stives to deliver the car and the experience to all of his customers. Alex and Dylan are an awesome addition to the team. They bring a lot of great energy to the showroom. Enjoy your beautiful new Infiniti!

Went to Naples Infiniti last Friday looking for a new

Went to Naples Infiniti last Friday looking for a new vehicle that had a passenger door that would make it easy for my handicapped wife to get into. John is the man. Showed us the different vehicles that could work. No pressure. Within 1/2 hour, purchased a new Infiniti QX60. I?ve always disliked buying cars because of pushy salesmen, not here !! Thank you John !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Kenneth, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

Our vehicle was towed in to the dealership with a

Our vehicle was towed in to the dealership with a transmission problem, Gregory was our service writer who was easy to deal with, knew his craft and communicated with us throughout the repair process even dealing with the extended warranty company for our repair. I totally recommend this dealership for the way the handle their business

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Stephanie, we're glad to hear our staff took such great care of you! Here at Naples INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Awesome service.

Awesome service. This is my 5th vehicle with them. Very pleasant to work with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Naples Infiniti and for your accolades. We try our hardest to earn your business every time you visit our dealership. Enjoy your beautiful new Infiniti!