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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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This was my first Infiniti experience and I was...

This was my first Infiniti experience and I was pleasantly impressed through the entire process. My salesman, Gerosky was so professional, very knowledgeable about the vehicle and very prompt in addressing my needs and wants. Hands down I will highly recommend Gerosky AND Naples Infiniti to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind recommendation. We're so pleased that you enjoyed your experience here with Gerosky and the team. Hopefully we can continue to earn your business for many years to come! Enjoy your beautiful new INFINITI! Best Regards, Naples INFINITI "Delivering the car and the experience

Great experience working with Caroline!😉😎 as we...

Great experience working with Caroline!😉😎 as we purchased our first 2 Infinity vehicles ever. She was knowledgeable ,friendly,and helpful! We liked the personal attention we received from her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your first INFINITI! We're so pleased that you allowed us to earn your business. It sounds like Caroline went above and beyond to ensure your happiness. Hopefully we have earned a customer for life. Enjoy your beautiful new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience

Everything went fine from negotiation to delivery. I was...

Everything went fine from negotiation to delivery. I was very pleased by the professionalism demonstrated by Caroline my sales person…a very positive experience! I will continue using Infinity of Naples

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your beautiful new car! We greatly appreciate that you chose to do your business with us here at Naples INFINITI. It's great to hear that Caroline went above and beyond to offer you a truly exceptional delivery experience. Please come see us again soon! Best Regards, Naples INFINITI "Delivering the car and the experience

This was the most pleasant, low pressure car buying...

This was the most pleasant, low pressure car buying experience I have ever had. Caroline and Preston were both extremely professional and made my car buying experience easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dr. Ferro: Congratulations on your new vehicle. We're so pleased the transaction was exceptional for you. Your continued business is greatly appreciated. Best Regards, Naples INFINITI "Delivering the car and the experience

The dealership has been professional, accommodating, and...

The dealership has been professional, accommodating, and attentive to client concerns and questions. We have purchased or leased at least four Infiniti SUVs over the years and keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

First of all, thank you for allowing us to earn your business. We certainly appreciate the opportunity to gain your loyalty and we're thankful for your continued trust. Congrats on your newest addition! Best Regards, Naples INFINITI "Delivering the car and the experience

From start to finish the process was amazing! Gerosky was...

From start to finish the process was amazing! Gerosky was an amazing sales person and I would buy from them again without hesitation! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear that you had an exceptional experience here at the dealership. Gerosky is one of the best! Thank you for calling out his efforts, and for being a part of the Naples INFINITI family. Best Regards, Naples INFINITI "Delivering the car and the experience

Luzon was a pleasure to work with and make the car buying...

Luzon was a pleasure to work with and make the car buying experience better. I would definitely buy another car with Luzon and the Infinity dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you fo the kind words and for choosing to do business with us here at Naples INFINITI. We're so happy you had a great experience here at the dealership. Enjoy the drive! Best Regards, Naples INFINITI "Delivering the car and the experience

Everyone was very nice. “G” our sales man was awesome!...

Everyone was very nice. “G” our sales man was awesome! Car reasonably priced. One thing I would like to add is that the battery in the car had a lot of corrosion on it so I think that should of been cleaned up before putting it in the lit for sale.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear you weren't pleased with the condition of the battery in your vehicle. Certainly, reach out to our service team or send us an email so we can make sure you are 100% satisfied. It sounds like other than that, you had an exceptional experience. Enjoy the drive, and thanks so much for the feedback about your purchase. Best Regards, Naples INFINITI "Delivering the car and the experience

Gerosky is the salesman to see if you are hesitating to...

Gerosky is the salesman to see if you are hesitating to walk into a showroom with a pushy salesman. From the beginning, this knowledgeable, experienced salesman has made purchasing a new car a delightful experience and let me tell you, I am very hard to please. His demeanor is exceptional— soft-spoken, bright-eyed, beautiful smile and very encouraging and accommodating. I felt reassured that I have arrived at the right place at the right time and, most of all with the perfect salesman. Moreover, he is both patient and well prepared with information for the best interest of the customer and not just for the dealership. So when, you drive away with your new car, you don’t feel like you have been taken advantage of. Rather you feel reassured that the deal was made with the best interest for both parties involved. In fact, I have owned six Infinity cars with the last three purchased at Naples Infinty and with Gerosky as my sales consultant. Life is good driving an Infinity car and having Gerosky put you behind that wheel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

First of all, thank you so much for your continued loyalty to Naples INFINITI. We really appreciate your business and trust all of the years. It's fantastic to hear what an amazing experience you had here at the dealership with Gerosky. It sounds like your time with him here at the dealership exceeded all expectation. Please enjoy your new vehicle, and come see us again anytime. Best Regards, Naples INFINITI "Delivering the car and the experience

Luxe was great and made leasing quick and easy. He was...

Luxe was great and made leasing quick and easy. He was very efficient, knowledgeable and friendly. He listened to what I wanted and made it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kathy: Thank you for allowing us to earn your business and trust. We're so pleased you allowed us to find you your next vehicle. Enjoy it, and please let us know if there is anything else we can do for you. Best Regards, Naples INFINITI "Delivering the car and the experience