Reviews
Gerard was amazing. HE Always went the extra mile....
Gerard was amazing. HE Always went the extra mile. Wouldn't buy from anyone else. I am from Michigan, and bought from HIM! Great guy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking a moment to share some feedback with our team. We appreciate you calling out the efforts of Gerard, and we're so happy he provided you with a terrific experience. Enjoy your new car, and once again, thank you for choosing Naples INFINITI! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Caroline is the best super nice, very professional she...
Caroline is the best super nice, very professional she answered all our questions and concerns. She even help us calling insurance company and setting app on my phone. Also I'll bring my car for service at the infinity in Naples location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback. We're so pleased that you had a tremendous experience here at the dealership with our staff. Enjoy your new car, and please let us know if there is anything else we can do for you. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Best dealer I dealt with
Caroline was great! We did everything over the phone with no pressure at all…. She delivered my car all the way to Miami with no hassles and efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Monique: That's fantastic to hear. It sounds like Caroline went above and beyond to truly deliver you the car and the experience. Thank you for taking a moment to call out her efforts. We appreciate you allowing us to earn your business and trust. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Naples Infinity has been PHENOMENAL to my family. I'm on...
Naples Infinity has been PHENOMENAL to my family. I'm on my second Infinity with no problems at all. Just came in for my 6 month service. Had a few questions about the rear seat entertainment system for our Grandchildren. Gerosky "G" Sainvil had every answer then proceeded to give me an entire tutorial!! He's officially our hero!! Thank you so much G.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeff: First of all, thank you so much for your loyalty. We certainly appreciate your trust and continued business. It sounds like G has gone above and beyond to provide you the service you deserve. Thank you for the feedback about your service visit and please, if we can do anything else for you, let us know. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Infinity of naples was amazing they are very on top of...
Infinity of naples was amazing they are very on top of customer service ! Made my experience one of a kind ! Very professional and knowledgeable. I love my new car but if I ever want to trade or buy again I will definitely go back to Infinity of naples !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christina: Thank you for the fantastic feedback. We appreciated the opportunity to earn your business and get you into a beautiful new car. It will be our pleasure to work towards your continued loyalty. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
In awe of the service received. It was a wonderful...
In awe of the service received. It was a wonderful experience for my family and I. The process in getting my vehicle was almost seamless. Our salesman was a godsend. We felt we received a 5 star treatment. I would defiantly be recommending my salesman and Naples Infinity to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Liz: Thank you so much for the incredibly kind review. We certainly appreciate your feedback about the team. Your business is greatly appreciated, and we look forward to earning your loyalty for many years to come! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Great dealership to work with. Always gives the best...
Great dealership to work with. Always gives the best deals. Caroline took her time, brought my car to Miami and was super nice. Didnt pressure me at all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is fantastic to hear. Thank you for taking the time to share some feedback with us concerning you newest purchase. We always aim to please, and it sure sounds like Caroline went above and beyond. Enjoy your new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Caroline is all ways there, just ask her the question, if...
Caroline is all ways there, just ask her the question, if she doesn’t know it she will find the answers. Naples Infinity you have a great employer in you organization
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words about Caroline. We appreciate you allowing us to earn your business and trust over the years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Very neat and clean dealership. We had been referred to...
Very neat and clean dealership. We had been referred to Gerosky by a very satisfied friend and we were very pleased with his help and service in preparing us for a decision in our purchase. Gerosky was very soft sell and very knowledgeable in the Infiniti models. He gave us all the information we requested, answered all our questions and did not pass us off to other sales managers to help finalize a reasonable proposal. We look forward to working with Gerosky in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the feedback about your experience with Gerosky and the team. We're so pleased you had a great delivery and that your entire purchase went smoothly. Your business is very much appreciated, and we look forward to your continuing loyalty over the coming years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"
Very easy to work with. They brought the vehicle right to...
Very easy to work with. They brought the vehicle right to me at my hotel. I told them the price i was looking for and they beat it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charle: It's great to hear that you appreciated our level of customer service, and ultimately, the value of our vehicle. We appreciate you allowing us to earn your business. Hopefully we can gain your loyalty in the years to come. Enjoy your beautiful new car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"