Reviews
Infinity Heaven
First of all, what a beautiful showroom on Naples Blvd in Fla. We met our client advisor almost immediately upon arrival! Gerosky Sainvil is the salesperson you want to have with you when you purchase a new vehicle. Gerosky is a true professional; he listens , and answers all your questions. He has a complete understanding of the Infinity product and knows how to impart it to the customer. Not to mention he has an excellent sense of humor!! Needless to say we purchased the 2019 Infinity Q50!!! We then received the most comprehensive tutorial on the car by Gerosky that I have ever received upon buying a car! Gerosky is thorough, knowledgeable personable and an asset to the Infinity organization! I also want to say thank you to Luxor, the financial advisor. Luxon has a very calm and professional demeanor and was also a positive reflection on the Infinity organization
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maryru, thank you for taking the time to post your review and congratulations on your new Infiniti! It is great to hear that Gerosky provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Fantastic place, awesome customer service!
This dealership was top notch! Cullen is a perfect example of service with a smile and ease. He went above and beyond in helping us locate the car we were looking for, provided us with all the details we were looking for with utmost agility. He made the entire process from locating the car to buying it super easy. He even stayed after hours and was very attentive to our needs. Cullen is outstanding - I would highly recommend him to anyone who is looking for a new or used vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Asfars, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Cullen provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Anthony Blasini at Naples Infiniti was GREAT!
My wife and I worked with Anthony Blasini on leasing a new QX80. Anthony listened to all of wishes and demands and delivered the perfect vehicle for our family. He knows the product extremely well and was incredibly patient and accommodating. I would recommend Anthony to anyone and look forward to working with him again in the future. Luxon Estiverne helped complete the transaction and was very helpful and explained things well. Preston Reeder and his team at Naples Infitini are a first class organization.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RTE, thank you for taking the time to post your review and congratulations on your new QX80! It is great to hear that Anthony & the rest of our team provided you with a world-class experience purchasing your QX80! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
experience summary
John was very helpful and genuine through our entire car leasing process . He was informative and made sure our time was well spent, he facilitated a very quick and painless process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, thank you for taking the time to post your review and congratulations on your new Infiniti! It is great to hear that John made your purchase easy and transparent! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Satisfied customer!!Exceptional Customer Service
Hands down, the most efficient, professional customer service I’ve received to date! I highly recommend Luxon and his team for servicing my husband and I from the start of the sale to the close of the deal. Also mentioning that the negotiations were smooth due to Luxon and his team wit and creativity! Thank you Infinity for making this experience exceptional!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mrs. JDS103018, thank you for taking the time to post your review and congratulations on your new Infiniti! It is great to hear that Luxon provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
A great buying experience
Naples Infiniti is a great dealership to do business with!! It is state of the art, and extremely clean.Anthony,and Cullen are excellent salesman. Anthony was vey knowledgeable about all the new technology in my 2019 QX50. He was very upbeat and positive throughout my whole experience.They both were a pleasure to work with.I would definitely recommend Naples Infiniti, and Anthony and Cullen to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ron225, thank you for taking the time to post your review and congratulations on your new QX50! It is great to hear that our team made your purchase a world-class experience! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Best looking showroom and a huge inventory!!!
What an amazing experience we had exploring the Infinity brand. Cullen (salesman) was well versed on the entire range answering many technical and configuration questions. I also liked the glass wall in the service bay, allowing you to see the technicians working on your car! (This is s 1st...I’ve never seen this before!). I was nice to be able to see the full range of vehicles on the lot and experience all of the colors first hand...you have to see the Red in person it breath taking. But I have to say the best part of our visit was the our sales person Cullen he had great customer service skills. He made us feel at home, Thanks for a rememberable experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevbroug, thank you for taking the time to post your review and congratulations on your new Infiniti! It is great to hear that you thoroughly enjoyed your visit with us and Cullen made your purchase the best experience possible! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Best Decision I had to make
Look no further then Luxon Estiverne he is also the F&i. so he’s going to get the job done from start to finish and even months later his follow up game is definitely one to appreciate. Made sure everything was fine at that end which that’s really what matters to me how I feel after I making my purchase . Alex Depew In service is a gem the guy just knows what to do helped me with anything i needed .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dozertagz, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Luxon has gone above and beyond to make sure you were satisfied with your vehicle, and the same can be said for Alex in Service! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Terry T
Excellent experience buying a Qx30 Anthony Blasini made it very easy doing busines with his dealership and his follow up is worldclass thank you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tam, thank you for taking the time to post your review and congratulations on your QX30! It is great to hear that Anthony made your purchase a world-class experience! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
Very satisfied customer!
I knew that I wanted a QX80. I was at the beginning of my search, and I saw the "one" online at Naples Infiniti. My husband stopped by to inquire. When he got there he met John, and John informed him that it was sent to auction. John pulled some strings, and had it back on the lot for us the following morning. We test drove it, and fell in love. We didn't purchase it that day. As a matter of fact, we waited a week, and a week later it was sent back to auction. John promised that he would get it back for us, and he did. He's a man of his word, and a great no pressure salesman to work with. I don't plan on getting a new car anytime soon, but when I do I hope to see John again. John and his associates are extremely friendly and professional. I'd recommend Naples Infiniti to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keilyandre21, thank you for taking the time to post your review and congratulations on your QX80! It is great to hear that John was able to make your dream QX80 a reality! We will always strive to maintain that same level of customer service, and we look forward to your future visits!
