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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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unfortunate

Alex depew go to him if you value your self to be treated like you spent money in the building. In this situation he broke the news very Kindly even in my disbelief that it was not being covered on warranty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dozertagz, thank you for your feedback! We are sorry to hear that there may have been confusion and disappointment about your vehicle's warranty, but it is great to know that Alex took care to explain everything about the services your vehicle needed and did so kindly.

Salesman made me feel comfortable.

I’ve given this place the rating it deserved. Salesman was easy to work with. It didn’t feel as if they were pushing for sales. Gerosky was the salesman I bought my 2nd car with and it will not be my last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

David, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Gerosky provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!

No purchase but great service

I didn’t end up purchasing the car I went to see, but I’ve worked with Gerosky twice on two different cars and both times he’s been awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nick, thank you for taking the time to post your review! We very much appreciate your feedback, and it is great to hear that Gerosky was great to work with even if you didn't end up purchasing. We will always strive to maintain that same level of customer service, and we look forward to seeing you again sometime!

Gerosky is the best

I bought my second car from Gerosky. Definitely came back based on service at the time of first purchase and through the years followed. He takes care of his clients and makes things happen. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Yulia, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Gerosky has continued to demonstrate top-notch customer service throughout the years with you. We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Knowledgeable not pushy and extremely great customer service

All I can say is best in the business best experience I’ve ever had in buying a car fast easy and they took really good care of me!! First time in my life I left the dealership feeling confident and happy with my purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Moffyoso, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that our team provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Great Experience

This was my time buying a car from a dealership. I was really nervous about it because of the stories you sometimes hear. Infiniti salesman Geroski Sainvil greeted me outside, walked me through the parking lot until I found the right car for me, on a very hot and humid day in SWFL. I ended up trading in my Infiniti that I'd had owned for 12 years for a newer one. The whole transition was a breeze. I highly recommend Geroski for his patience, knowledge & friendliness. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wbrice2298, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Gerosky helped ease your nerves about coming into a dealership, but helped you pick out the perfect new Infiniti with ease. We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Pleasant Experience - repeat customer

We were fortunate to meet Gerosky when we were searching for a new car for my husband. He exceeded our expectations. We considered him an immediate friend and returned to see Gerosky when it was my turn for an upgrade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Infiniti Family, thank you for taking the time to post your review and congratulations on your new purchases! It is great to hear that Gerosky left an impression on you and helped you & your husband both find the perfect new car with ease. We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Great service & love my cars!

Gerosky took great care of my family so well we have purchased 2 cars from him & sent 5-6 referrals. We will be in the market for new cars again soon and we will use him again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Gerosky has demonstrated top-notch customer service to you and your family - thank you for the referrals! We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Gerosky is Awesome!

Gerosky made our buying experience flawless. Great vehicle, great dealership, professional and knowledgeable sales consultant. Don’t waste your valuable time—go see Gerosky today!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dunes3000, thank you for taking the time to post your review and congratulations on your new purchase! It is great to hear that Gerosky provided you with a world-class experience during your visit! We will always strive to maintain that same level of customer service, and we look forward to your future visits!

Best dealer and sales man

We already had 2 previous leases with Infiniti is fantastic, the best is our sales man ( Gerosky) always so helpful and giving the best options for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maribel, thank you for taking the time to post your review and congratulations on your new Infiniti! We will always strive to maintain that same level of customer service that Gerosky demonstrated, and we look forward to your future visits!