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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Certified Preowned Vehicle do not buy here.

They don’t back there warranties say it was an outside force. When they don’t want to pay for the work. They don’t even. know when this happened .They could have sold this car to me.with this problem. Who certified this vehicle they also missed a sensor for the airbag had to rip the passenger seat out. I would never buy a car here or have it serviced . I hope to get the TV and Newspapers to help me with this injustice and make them fix my car free of charge.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you, Jonathan!

Walked into Infiniti of Naples and was greeted with a welcoming smile from Jonathan. I felt reassured that I would be leaving with a Q50 since he made every effort to meet my needs. Job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Annelt, thank you for taking the time to post your review! We are pleased to hear that Jonathan helped you get into the perfect Q50! Welcome to the Naples Infiniti family, and we hope to see you again in the future!

Infiniti QX60

This was our 2nd time purchasing an Infiniti through Bryan Neitz. His professionalism and customer service is beyond expectations. He gets the deal that you need and is impeccable on response time and follow up. I would highly recommend Infiniti to anyone as it is a great vehicle, but would also encourage folks to visit Bryan Neitz to see what I am talking about!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael & Andrea, thank your for your great feedback! We will be sure to pass it along to our team!

Effective Communication

Antony Blasini was amazing and very knowledgeable. Thank you very much for respecting our time and providing us with a peaceful experience. This is the first time I have an Infiniti and I hope is not the last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

OK, thank you for taking the time to post your review! We are pleased to hear that Anthony truly delivered the car and the experience with your purchase! Welcome to the Infiniti family, and we hope to see you again in the future!

Wonderful experience!

Leasing my new INFINITI Q50 was a great experience in every way! Antoine was very helpful and knowledgeable and made the process very smooth. I would highly recommend Naples INFINITI!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Havendcreel, thank you for taking the time to post your review! We are pleased to hear that Antoine helped you get into the perfect Q50! We hope to see you again in the future!

Professional, friendly

Working with Naples Infiniti was a breeze. Anthony Blasini helped me through every step with purchasing a car from out of state. Would purchase from this dealership again without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Duy Linh, thank you for taking the time to leave us a review! We would like to extend a congratulations to you on your new purchase and welcome you to the family! We very much appreciate your feedback and are happy to hear that Anthony took care of you well. Enjoy your new ride and we hope to see you again sometime!

Cullen Quamina, He is just Excellent !!

Cullen, made the process of buying my new car very easy. He went above and beyond. Very professional, and clear. He gave me the best price in a few minutes. Also he brought my new auto to my home in Clermont !! In addition to all of that I requested the original auto mats and he did not hesitate in giving those to me. I highly recommend him !! Gladis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Gladis, thank you for taking the time to leave us a review! We would like to extend a congratulations to you on your new Infiniti and welcome you to the family! We very much appreciate your feedback and are happy to hear that Cullen went above and beyond to provide you with a flawless experience. Enjoy your new ride and we hope to see you again sometime!

Look no further for your exceptional experience!

I've bought my last three cars with Infinti Naples/ Bonita Springs. This dealership actually CARES about their customers and helping them find their dream car. I must recommend ANTOINE KIRNON, he is an exceptional salesman and very trustworthy. If you give him a criteria, he will not give up until he has found you and/or your family the perfect car! What an experience, everyone needs this man in their lives! This is not only coming from me, on his desk he has awards for being the best salesmen at Infiniti, he is very talented at what he does. You will not be let down by him and if you ever need anything after the sale, count on ANTOINE KIRNON.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Andrea, thank you for taking the time to leave us a review! We would like to extend a congratulations to you on your new Infiniti and thank you for being a loyal client! We very much appreciate your feedback and are happy to hear that Antoine got you into the perfect car. Enjoy your new ride and we look forward to seeing you again!

WHAT AN AMAZING EXPERIENCE!!!!

I wanted to take the time to thank Scott Roland & Anthony Blasini for their time and effort this past week. They both worked extremely hard to get us out of our current Infiniti lease and into our brand new 2018 Q50 3.0T. They didn't have to go as far as they did to make it happen, but they both did everything they could to get us the best deal possible. We are excited about the new dealership, and so excited about this awesome car!! Thanks again guys. Happy to be in the Infiniti Family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mr and Mrs Mercer, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new Q50! We are happy to hear that Anthony and Scott took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Above and beyond, exceptional service!

John went above and beyond for me from the second I arrived. He answered all of my questions (and I had a ton), listened to my concerns and really put in work to help me get my dream car. I have always been taken advantage of by this industry and John showed me honest, hardworking, intelligent salesman do exist! Scott is a miracle worker, I will forever be grateful for what you helped me achieve. I know it was not easy! You made the impossible happen! Thank you Scott & John, I will tell everyone I can to come see you! You have made me the happiest girl in the world!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Rebecca, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your purchase! We are happy to hear that John and Scott took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!