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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Tip top from start to finish

My wife and I visited several Infiniti dealerships including Sarasota and Fort Myers and several other types of car dealerships before going to Naples Infiniti. My sales guy was JOHN LAWSON and he was great to work with. He was no nonsense and asked the right questions and he was able to find my wife the car she really wanted for our family. I explained to him what I was looking for and the range that we were willing to pay and he was mindful of that. There was no pressure and I definitely felt like he had our best interest in mind. I have bought numerous cars over the years and this was as good if not better then any car buying experience I have had. I would recommend going to see JOHN LAWSON at Naples Infiniti if you are looking for a great car at a great price. He sold me the car that night and meanwhile I heard from several other dealerships over the next 2 days as they were price dropping (still not close to the deal I received at Naples Infinti). Thanks from my family for making this a great experience JOHN. If you are in the market for an Infiniti I highly recommend JOHN LAWSON and that you sit with Corri in Finance. Thanks !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

DGordon, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new purchase! We are happy to hear that John took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Best car buying experience in SW Florida

After visiting several dealerships shopping for a new vehicle this month, including making appointments, driving up to 50 miles a day and test driving vehicles, I walked into Naples Infiniti to check just one more dealership ... I left with my beautiful Infiniti because of the entire experience. Jonathon Hidalgo changed my thoughts on what can be a miserable experience. I would hire this type of professional any day . He is a truly an asset to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Marcia, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new purchase! We are happy to hear that Jonathan took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

BAM!!!

Had a wonderful experience leasing my QX60. Jonathan was very professional and met all my needs. Would highly recommend NAPLES Infiniti to all my friends and clients. Thank you Jonathan for a smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Deb123, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new QX60! We are happy to hear that Jonathan took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

2016 Infiniti Q50 Hybrid

Excellent service!! Stayed late to close the deal for me as I was traveling down from Saint Petersburg. Really satisfied with the deal and very happy with the new ride!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jloude01, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your Q50! We are happy to hear that our staff took care of you well to get you into the perfect car and made your drive from St. Pete worth it. We hope you enjoy your new ride and look forward to seeing you again sometime!

Most pleasant car buying experience I’ve ever had.

Recently purchased a new QX80 from Naples Infinity and had the pleasure of working with Jonathan. He’s a genuinely nice person and extremely knowledgeable regarding the brand. In addition, he’s very professional and made our experience completely stress-free, going above and beyond to make sure we were/are satisfied customers. It was an all-around pleasant experience with an all-around awesome guy. We highly recommend both Jonathan and Infinity of Naples.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bkroskey, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new QX80! We are happy to hear that Jonathan took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Naples INFINITI is GREAT

I had the best experience at Naples INFINITI when purchasing a brand new vehicle. They catered to my needs and wants that I wanted in a vehicle, and they were honest and truthful from the minute I walked in! Nothing to worry about when purchasing from Naples INFINITI. Glad to be a part of it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brox18, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your new purchase! We are happy to hear that our staff took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Very happy with the service and condition of the car

Jonathan gave us great service and answered all of our questions and work with us through the financing part of the deal. He was very knowledgeable and patient. He made sure the car left a lot in top condition. He was patient with our five-year-old boy during the process. I found the managers and finance department to be very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Keithcar, thank you for taking the time to write us a review! We would like to extend a congratulations to you on your purchase! We are happy to hear that Jonathan took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Great buying experience

I purchased my car online and Anthony made the process very straightforward and painless. I trust this dealer and would buy from them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Poneill, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Anthony took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Amazing Experience. Great costumer service!

We had the best experience with the purchase of our Infiniti QX60. Jonathan Hidalgo was our advisor, he was very professional and kind, extremely knowledgeable about the product and very patient with us and our 5 year old. Thank you Jonathan! You understood all our needs and showed us the Right car, we can’t be more Happy with our new car! you are the best 👌🏼.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Simon, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your Infiniti QX60! We are happy to hear that Jonathan took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Leasing experience

Jonathan helped to make our leasing experience great. He was professional and took his time to explain all of our choices and made sure we got what we wanted. We looked at other dealerships but he made the decision easy and we love our new Q60!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kris, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new Infiniti Q60! We are happy to hear that Jonathan took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!