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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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Excellent service & vehicle

Jonathon was very patient and super knowledgeable about every vehicle. He made me feel comfortable and never pressured me. Looked out for my best interest and made sure I had everything I wanted. He even followed up after I purchased my vehicle and made the process more pleasurable! Thanks to Jonathon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Erica, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Jonathan took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Great car buying experience

Cullen is perhaps the best car salesman I have ever worked with in my many years of buying cars. He is very personable, real knows and understands his cars, more than willing to help. Most important he got me out of a real jam. Definitely would return to the dealership.The staff and the physical building were very impressive George and Dorothy Dunnington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

George & Dorothy, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Cullen took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

No games, no gimmicks

Anthony will get you the car you are looking for at a fair price without the games and gimmicks that other dealers play. He is a real pleasure to work with and has a great personality. Wonderful car buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Victor & Megan, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Anthony took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Very informative and quick amazing service

Place is phenomenal staff is amazing very helpful as well as caring to resolve any issues you may have I would recommend Infiniti to everyone I know who could afford a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ladyaries, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Jonathan took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

After a little issue that was corrected I am very pleased.

Cullen went over and above the call of duty to make me very satisfied. After we had a little issue everything turned out fine. GREAT CUSTOMER SERVICE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Joseph, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Cullen took care of you well to get you into the perfect car. We hope you enjoy your new ride and look forward to seeing you again sometime!

"Best buying experience ever!"

Anthony was an absolute pleasure to work with. Great communication, got me the deal I wanted and had me on my way in a couple hours. Even after the sale, Anthony continues to make sure everything is good with the car. The new dealership looks amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Luis, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Anthony took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

A+ Customer Service

In a world of tens, Antoine fromm Naples Infiniti was an eleven. Antoine and the salesteam were very transparent and gave me their best offer upfront. It beat all local dealers by thousands. Their customer service is unmatched, they had my vechile tinted and delivered the same day! Will recommmend and revist next tine around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Scarey6615, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Antoine took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Best Car Buying Experience Ever As Well!

Bought a CPO Q50 RS400 here. Jonathan Hidalgo, the salesperson who helped me, was very genuinely one of the nicest people I've met. I went in for a specific, advertised car. It was a very relaxed transaction and Naples didn't play any games trying to pump up the numbers. Cory in Financing was very pleasant to work with as well. The Naples Infiniti delivered a straight-forward, square-deal all-around. I would buy my next car from them without hesitation. Oh, and talk about a beautiful facility! I mean beautiful!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Frank, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your Infiniti Q50! We are happy to hear that Jonathan took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Best car buying experience in all of my 25 yrs of buying

I purchased a Q50 today! Yay! From start to finish the whole experience was fantastic! The new store is immaculate, while also feeling very inviting! I was fortunate enough to deal with Anthony and a Preston! Both gentlemen are extremely knowledgeable about the vehicles, which made my car choice easy! I didn’t come prepared, I.e didn’t bring my old plate etc....they took care of all of it! When I say they went above and beyond, that would be a huge understatement! I couldn’t possibly list everything they did for me....it was that much! If you’re looking for a great car with impeccable service to go with it, Naples Infiniti is where you want to go and Anthony is the sales associate you request!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Julie, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your Q50! We are happy to hear that Anthony took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!

Infiniti of Naples " State of the Art operation'

I contacted Infiniti over the internet. Anthony responded right away.We made an appointment so I could tour the new facilities. Anthony greeted me and gave the tour of the dealership . It is an impressive operation. Anthony walked me thru the sale and I rolled out the same day. I went back the next day to drop off paperwork. I asked Anthony to go over the key fob and it's operation. We set everything up in ten minutes. Anthony is the man to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Infiniti, thank you for taking the time to write us a review. We would like to extend a congratulations to you on your new purchase! We are happy to hear that Anthony took care of you well to get you into the perfect new car. We hope you enjoy your new ride and look forward to seeing you again sometime!