Reviews
Best experience, Thanks to a young man.
Best experience, Thanks to a young man. Rafael you are truly great at what you do !! You made everything as easy as possible, very very very tentative with all the details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your accolades for Rafael and for your purchase! Rafael is very customer centric and will do what ever it takes for his customer. He is also very knowledgeable and enjoys sharing his knowledge with his customers. Enjoy your new ride!
First service visit for new car.
First service visit for new car. Great service and all work was explained and done very well. Car was returned very clean. Will return again for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Ross for your feedback and for your trusting your vehicle to Naples INFINITI! We try to keep you fully informed when your car is in for service and get you back on the road as quickly as possible.
Rafael was phenomenal, very patient with me being a bit
Rafael was phenomenal, very patient with me being a bit indecisive, he helped me pick the car I want and finalize the deal!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Aya for your purchase and for your feedback! Rafael is phenomenal! He is very patient and very customer centric. He listens to his customers and tries to help them find the perfect vehicle based on their needs. Enjoy your new INFINITI!
Hi, we're happy you found our staff to be so supportive during your experience here at Naples INFINITI. We hope you have a great day!
I had the most outstanding experience at the Infiniti
I had the most outstanding experience at the Infiniti dealership! From start to finish, the service was exceptional. Lux truly listens to your needs, is incredibly professional, and makes the entire process feel smooth and comfortable. I felt valued and well taken care of throughout. If you're looking for a top-tier experience—you won't be disappointed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Larissa for your purchase and for your feedback! Luxon is a true professional. He listens to his customers and tries to give the appropriate amount of information that they need to make informed decisions. His end goal with all of his customers is to deliver the car and the experience. Enjoy your new INFINITI!
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!
Experiencia al máximo, gracias por todo la ayuda de
Experiencia al máximo, gracias por todo la ayuda de Rafael y el manager de finanzas, me encantó como me trataron, muy recomendado. Gracias por todo, volveré en el futuro para comprar mi próximo carro
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por su compra y sus elogios! Es un placer trabajar con Rafael y Luxon. Ambos se esfuerzan al máximo por sus clientes. ¡Disfrute de su nuevo vehículo!
Very good and timely service.
Very good and timely service. Professional and friendly staff.complimentary car wash with Friendly service good inventory of new models with option to lease or buy with attractive financing ..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Nar, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service agent Greg is great!
The service agent Greg is great!! He was very professional and super helpful. He addressed all of my concerns and explained everything in great detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jill, we are pleased to hear of your experience with us here at Naples INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
John was the easiest Sales Person to deal with.
John was the easiest Sales Person to deal with. Service fixed the issue with the new vehicle asap with outstanding communication. Great team and dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Borce for your feedback and for your purchase! John is amazing to work with. He is very knowledgeable and very customer focused. He will go out of his way for his customers to make sure that they are 100% happy with their car buying decision. Enjoy your new ride!
traveled a long distance for a great car and helpful
traveled a long distance for a great car and helpful professional salesman- Thank you Infiniti!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for traveling to Naples Infiniti. Antoine is great to work with. He is very professional and will go above and beyond for his customers. Enjoy your beautiful new Infiniti!
Car wash backed up a little so I couldn?
Car wash backed up a little so I couldn?t get one but I was under time constraints as well otherwise it was a seamless visit .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
