Reviews
Amazing job Douglas!
Amazing job Douglas! You were an answered prayer. I love the car and I know it will serve me well. Cheers and God bless and that should do it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Luke for your purchase and for your feedback! Doug is amazing and we are happy that you had the opportunity to work with him. Enjoy your new ride!
Great job done very quickly .
Great job done very quickly . The service mgr is s great guy and very good at his job.Thr lounge is also very nice with coffee, water and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Ralph for trusting your vehicle to Naples Infiniti for your service needs and for your feedback! We greatly appreciate your business!
RAFAEL WAS VERY PROFESSIONAL, EASY TO TALK WITH, HELPFUL
RAFAEL WAS VERY PROFESSIONAL, EASY TO TALK WITH, HELPFUL AND I WAS LISTENED TO AND WELL TAKEN CARE OF! HE ADDRESSED MY NEEDS. THE WHOLE STAFF WERE AMAZING! IM VERY EXCITED ABOUT MY NEW QX50!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Kristina for your purchase and for your feedback! Rafael is very professional and personable. He listens to his customers and tries to find the perfect vehicle based on their needs and wants. Enjoy your beautiful new INFINITI!
I had a pleasant experience at Infiniti.
I had a pleasant experience at Infiniti.Bryan the service advisor was informative and kind. The services were provided in a timely manner. I highly recommend this Infiniti.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback about Naples INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Very welcoming dealership, attractive, modern and clean.
Very welcoming dealership, attractive, modern and clean. Well situated in Naples Florida. . Rafael Aguilar Luis was exceptional, very professional, knowledgeable, and friendly. He made sure we found the car we were looking for and the deal that was best for us. Took all the time necessary to explain everything. Calls to see how are we doing, how is it going with the new car and if we have any questions about the many features our new infinity QX 60 has. We are very grateful, it was great doing business with Rafael Aguilar Luis and Infinity. We feel confident recommending them, Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your feedback! Rafael is amazing to work with. He is very knowledgeable and very professional and knows the car purchase process and how to guide his customers efficiently through. Rafael strives to deliver the car and the experience to all of his customers. Enjoy your beautiful new QX60!
This was my first Infiniti, the buying and the service
This was my first Infiniti, the buying and the service experience is great. The facility is clean and easy to hang out to wait for your car if you must!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Rita, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!
Bryan, my service representative, was very helpful and
Bryan, my service representative, was very helpful and professional. He diagnosed my two problems and then got my car in and out of the shop as quickly as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Jerome for choosing Naples Infiniti for your service needs and for your shout out for Bryan! Bryan is amazing to work with. he is very customer focused and will try to get you back on the road as quick as possible,
Rafa es un muchacho muy chévere siempre me atiende muy
Rafa es un muchacho muy chévere siempre me atiende muy bien, me ayuda mucho con servicio y también con mi carro, muy recomendado, gracias por todo Rafa
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola Odalys, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios al equipo de INFINITI en Nápoles! No dudes en comunicarte con nosotros si necesitas algo. Que tengas un día maravilloso.
i tried to do business with rafa went amazing great
i tried to do business with rafa went amazing great customer service and nice person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Was helped by Douglas Angevine who answered my questions
Was helped by Douglas Angevine who answered my questions thoroughly and gave me more information and help than I requested. Excellent individual to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your purchase and for your feedback! Doug is amazing to work with. He is very knowledgeable and enjoys sharing his knowledge with his customers. Doug works towards a common goal of delivering the car and the experience to all of his customers. Enjoy your new wheels!
