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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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My service advisor, Patrick, and the service manager,

My service advisor, Patrick, and the service manager, Mike, are OUTSTANDING EMPLOYEES!!! They are both very courteous, knowledgeable, and professional. I love the dealership as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Edmond for your accolades and for trusting your vehicle to Naples Infiniti for your service needs! Patrick and Mike are mazing and great to work with. They are both very customer focused and will try their hardest for their customers.

Leo was great, he helps us to find what we need.

Leo was great, he helps us to find what we need. He was amazing and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your purchase and for your feedback! Leo is great and verry customer focused. He has a great deal of knowledge and enjoys sharing his knowledge with his customers. Enjoy your beautiful new Infiniti!

Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Naples INFINITI!

Great experience, very friendly team.

Great experience, very friendly team. Made me feel welcomed and provided excellent service. I would highly recommend this dealership for service for your car or SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jared for trusting your vehicle to Naples Infiniti for your service needs! We try our hardest to give you a world class experience every time you visit our dealership!

Encantada con el servicio, este siempre fue el carro de

Encantada con el servicio, este siempre fue el carro de mis sueños y gracias al gran servicio de Rafa lo pude tener, hicieron un gran trabajo trayéndome el carro hasta Miami, muy agradecida con Rafa y con todos en el dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

¡Gracias por tu compra y por tu recomendación para Rafa! Rafa está muy centrado en el cliente y siempre va más allá por sus clientes. Su objetivo final es entregar el auto y la experiencia a todos sus clientes. ¡Disfruta de tu hermoso vehículo nuevo!

I recently purchased my 3rd QX80 from Antoine at Naples

I recently purchased my 3rd QX80 from Antoine at Naples Infiniti. Antoine is super knowledgeable about all aspects of Infiniti and made my newest purchase seamless. If it’s a great vehicle and great customer service that you are looking for in a car dealership, I would highly recommend Naples Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your loyalty to Antoine and Naples Infiniti and for your purchases! Antoine is super knowledgeable and enjoys sharing his knowledge with his customers. He is also a master at the sales process and seamlessly guides his customers through. Enjoy your beautiful new Infiniti!

Bryan is fantastic, keeps me informed and makes certain

Bryan is fantastic, keeps me informed and makes certain that the required work gets done. I would recommend this dealership and have recommended this dealership to both of my friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Raymond for your feedback and for choosing Naples Infiniti for your service needs! Bryan is fantastic to work with and tries to keep his customers in the loop when their car is at the dealership for service. We greatly appreciate your recommendation!

Antoine was great to work with, it can be stressful

Antoine was great to work with, it can be stressful buying a car but he made it easy and was there every step of the way. It was a smooth process and I highly recommend working with him. He goes above and beyond! Luxon was also great with making the finance process easy. This is a 10/10 dealership and customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your purchase and for your feedback! Antoine is great to work with. He is very customer focused and will go out of his way for his customers. He also knows the car purchasing process and knows how to seamlessly guide you through. Enjoy your new ride!

Excelente servicio, me encantó como me trataron, Rafael

Excelente servicio, me encantó como me trataron, Rafael fue increíble y fue capaz de explicarme todo bien en español, muy recomendado

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

¡Gracias por tu compra y por tus comentarios! Es maravilloso trabajar con Rafael. Está muy centrado en el cliente y hará todo lo posible por él. ¡Disfruta de tu hermoso Infiniti nuevo!

Dealer response

Hola, muchas gracias por tu increíble recomendación. Nos emociona saber que te brindamos una experiencia tan excelente y significa mucho para el equipo de Naples INFINITI haberlo ganado. Nos esforzamos por brindar una excelente experiencia a todos nuestros valiosos clientes en cada visita. Comentarios como el tuyo nos ayudan a mejorar continuamente. ¡Gracias nuevamente por tus comentarios y cuídate!

Great dealership!

Great dealership! Made everything easy and smooth. I personally recommend Rafael, he is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for your purchase and for your feedback! Rafael is amazing to work with. He will try his hardest for his customers to make sure you are 100% happy with your car purchasing decision. Enjoy your new ride!

Dealer response

Hi Mariano, thank you for your kind review; we are happy to pass along your comments to the team here at Naples INFINITI! We hope you have a great day!

The service department is clean and associates are

The service department is clean and associates are friendly. The communication is very good and informative. I am always pleased with how customers are treated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Keven, thank you so much for your feedback about Naples INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!