Reviews
Q60 purchase
Bryan Nietz was extremely helpful in my purchasing expierence. No complaints if I had to do it all over again I would. I would recommend him to anyone looking to make a purchase at Infinit of Bonita Springs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason, thank you for taking the time to write us a review, and congratulations on your new Infiniti! It makes us happy to hear that you had a great experience working with Bryan to get the perfect vehicle for you. We hope you enjoy your new ride, and look forward to seeing you again sometime!
"Top notch in every way"....
We were looking at the possibility of a new automobile purchase and perusing them online when Anthony Blasini reached out to us from Bonita Springs INFINITI with an invitation to stop in. Originally we were leaning toward a BMW he had there but after meeting Anthony and talking about the different INFINITI models our focus changed. Anthony knows his product and features and was able to introduce us to a model that fit our needs perfectly. We couldn't be happier with our 2018 Qx30 AWD vehicle and the knowledge that we are in good hands at this dealership.We traded a 2014 Mercedes E350 and I particularly liked the amenity similarities that I was used to with the new Qx30. Anthony made the process seamless and we were very satisfied with the trade and sale price. I would highly recommend Anthony Blasini at INFINITI to help you make the right choice.He has a super personality and made it a pleasure from start to finish. We will be purchasing a new second car soon and I don't need to tell you who we will be calling on!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Venturexpert, thank you for taking the time to write us a review and congratulations on your new QX30! It makes us very happy to hear that you had a great experience working with Anthony from start to finish! We hope you enjoy your new ride and look forward to seeing you again!
How can you top this?!
This is my eighth Infinity I have leased and it was by far the best experience to date. The others were memorable as well however, both Antoine and Preston worked with me over the last few weeks to make it happen. They understand my needs, my buying habits and my budget. The sale consisted of a lease turn in and I was hesitant to turn the b vehicle early because it was such a great car. I am a huge fan of the brand and they both explained in detail the value and savings I was receiving as it is a vehicle that featured more accessories than I have had in the past. My daughter was in shock when Antoine delivered the vehicle to our home for her-ON A SUNDAY!!! Talk about "Make my Day!" they truly did for me and my daughter. Kurt Anderson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infinity Champion, thank you for taking the time to write us a review! It's good to hear about your loyalty to the Infiniti brand -8 is quite a record! Congrats to you and your daughter on the new one! We're glad our team took the opportunity to make your day and work with you to get you into the perfect vehicle. We hope you enjoy the new ride, and hope to see you again sometime!
My first convertible
Love Infinity and that is why we have 2. Got a great deal on a Q60 and Antoine was super in working with us. Thanks Antoine.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cherokee, thank you for taking the time to write us a review and congrats on your new Q60! We're glad to hear that Antoine took care of you well! Enjoy the Q60 and thanks for choosing us!
Excellent
Preston and Anthony were great!!! Outstanding service from start to finish . Very honest and professional. Anthony as promised had vehicle cleaned and all paperwork ready . It was a forty- eight min. process from the time we arrived at dealership to the time we departed . They didn't play any games . They waited after their normal business hours for my wife and me to drive 2 1/2 hours to make purchase . Really good guys !!! I would consider making drive again on my next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rodney, thank your for your great feedback! We will be sure to pass it along to our team!
Looking out for buyers best interests
This was my second leased car with Bonita Springs Infiniti. Andrew was patient and flexible working with me to find the car I wanted at the price point I wanted it at. Andrew and Preston were willing to communicate in terms of the bottom line in price so no surprises showed up at the closing table. It was refreshing working with a team that had the buyers best interests in mind and not just the dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig, thank you for taking the time to write us a review. Congratulations on your new lease! We are happy to hear that this is your second lease from us, and Andrew made sure to make the process easy and stress-free. We hope you enjoy your new Infiniti!
Thanks so much for the amazing feedback. We look forward to serving you in the future.
Ecellent !!!
Preston and Anthony were great!!! Outstanding service from start to finish . Very honest and professional. Anthony as promised had vehicle cleaned and all paperwork ready . It was a forty- eight min. process from the time we arrived at dealership to the time we departed . They didn't play any games . They waited after their normal business hours for my wife and me to drive 2 1/2 hours to make purchase . Really good guys !!! I would consider making drive again on my next car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rodney23, thank you for taking the time to write us a review. Congratulations on your purchase! We are happy to hear that Anthony & Preston went above and beyond to make sure your long drive was worth it! We hope you enjoy your new ride and we look forward to seeing you again sometime!
Jonathan Hidalgo at Bonita Infiniti is the One!
Jonathan looked for the exact model, color and packages we wanted, then sent us a written quote with all the fees. No funny business. We thought we would have to spend hours negotiating. The numbers were right on target with Consumer Reports, Edmunds, and US News for a great deal on the vehicle and all in writing. Then when we arrived, he had all the paperwork ready and even beat the Carmax trade-in appraisal for our old vehicle. Jonathan consistently went out of his way to value our time, be honest, and work hard to get the best deal possible. Complete professionalism from the first phone call to the final departure off the lot. He spent time reviewing all the important new safety features even after all the papers were signed. We visited several other dealerships over the past 3 weeks including another Infiniti and there is no comparison - we found rude, pushy, gruff and less-than-honest sales people which unfortunately ruins the shopping experience for everyone. Buying a new car should be a great day that you always remember and can tell your whole family about around a big barbeque- and it definitely was for us, thank you Jonathan and Bonita Springs Infinity!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marie, thank you for taking the time to write us a review. Congratulations on your new Infiniti! It makes us very happy to hear that Jonathan went above and beyond to make sure that you had a fantastic experience with us. We hope you enjoy your new ride!
Excellent Buying Experience
Bonita Springs Infinity earned my business by providing excellent service on my previous Infinity always going above and beyond. The new Infinity purchase was a simple no hassle transaction and I felt very confident with everyone I dealt with. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
JB, thank you for taking the time to write us a review. Congratulations on your new Infiniti! We are happy to hear that our staff took care of you well and got you into your new car hassle-free. We hope you enjoy it and look forward to seeing you again sometime!
All-around great buying experience
What a pleasure to purchase a vehicle at Bonita Springs Infiniti! Anthony Blasini, our sales rep, was friendly and cheerful and knew all the details of the various Infiniti models. In my past experiences with buying a car with other dealers, negotiating the purchase price has been a struggle, and I've been aggravated and frustrated at the sneaky sales techniques they employed. Not so here. The staff is fair and courteous, and we quickly reached a price we were both happy with. We looked at both the QX 60 and 80, and while the 80 was very tempting, decided to purchase the 60. Although the car is two years old, it looks brand new because of the dealership's excellent cleaning and refurbishing. A small tear in the leather is being fixed now at their expense. We are tinting the windows at the dealership and will receive a loaner car while the work is being done. Terrific!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary Kay, thank you for taking the time to leave us a review! Congratulations on your new Infiniti! We are very happy to hear that Anthony and the rest of our staff took care of you well, from finding the perfect SUV to fixing the tear, tinting windows, and providing a loaner car! We hope all is well with your QX60 now, and you enjoy it! Thank you for choosing us and we look forward to seeing you again sometime!
