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Naples INFINITI

(1,001 reviews)
Visit Naples INFINITI
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 6 awards
2019 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 691-4523 (866) 691-4523
Used (866) 716-3429 (866) 716-3429
Service (888) 324-7689 (888) 324-7689

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples INFINITI from DealerRater.

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From Idaho, bought in Southwest Florida!

I was very hesitant on buying a car sight unseen. After multiple calls with Preston the Internet Manager and as a result of plenty of photos, I made the decision to purchase a pre-owned Mercedes. I flew into Southwest Florida and was greeted at the airport by Preston. He drove me to the dealership where I picked up my new car. I was very very pleased with the professionalism of the entire dealership staff. Thanks so much for making my car buying experience an enjoyable one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Preston Reeder here, Thanks so much for the review. We appreciate your business.

Great Dealership with Great People

Spoke and worked with Preston Reeder who helped me through the whole process. He was very polite and knowledgeable and helped me find the right car for my wife. The over all facilities were fantastic. Beautiful dealership and everyone was very nice and respectful. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Preston Reeder here, We appreciate your business. If you ever need anything, please let us know.

Everyone there was outstanding - especially our sale...

Everyone there was outstanding - especially our sale consultant Anthony D'Costa! Anthony went above and beyond with exceptional customer service and knows the product inside & out! I would highly recommend Anthony and this dealership to anyone considering a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

An exceptional experience for my wife and I...we traveled...

An exceptional experience for my wife and I...we traveled from Ft. Lauderdale to pick up our pre-owned SUV. The price was great, the process was smooth and easy and the staff was awesome. We look forward to coming back for our next purchase, hopefully soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Experience

My wife and I had our expectations completely exceeded by Joe Parisi and his entire team at Bonita Springs Infiniti. We traveled from Ft. Lauderdale to purchase our pre-owned SUV and are thrilled with our purchase. The truck was in impeccable condition and we received a complete tutorial on how to use every gadget and gizmo inside. The price was exceptional and the paperwork and entire process was smooth and easy. We look forward to our next purchase and working with the entire team again. Thanks to Tony, Patrick, Ashley and Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your business!

Best experience ever

I have been searching for a new Infiniti for the past few weeks. I shopped a few dealers in the SW FL area both in person and on the net. By far Bonita Springs Infiniti was the best of all!! The prices were fair and the service was over the top. I am super excited about our new car and can't wait to show all of my friends. Thanks very much to the entire team at Bonita Springs Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your business!

Great experience buying FX-37 at Bonita Springs FL

I just bought a new FX-37 at Bonita Springs (FL) Infiniti and it was a great customer experience. I would highly recommend potential buyers give serious consideration to a visit to this excellent dealership. From my sales advisor Omar Taveras to my service advisor Melanie Perry to the Dealer Principal Joe Parisi, I was treated with great respect and appreciation. I had researched mid-size SUVs and had a short list including the FX-37. Upon arrival and a review of the car specs with Omar, I took a test drive and fell in love with the roominess (I am 6?3? tall) of the cabin, but loved the extra strength of the 3.7L engine compared with the mushiness of the competitors in this class. The technology of the FX-37 is past current and the ease of learning and using this great technology is very easy. Finally, the purchase negotiations were easy and not at all painful. We talked about my trade-in (BMW 7-series sedan) and the potential discounts off of the sticker price. Within 30 minutes we had struck a lease deal. I love my new ride, and highly recommend both the FX-37 and the Bonita Springs Infiniti dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your business!

I just bought a new FX-37 at Bonita Springs (FL) Infiniti...

I just bought a new FX-37 at Bonita Springs (FL) Infiniti and it was a great customer experience. I would highly recommend potential buyers give serious consideration to a visit to this excellent dealership. From my sales advisor Omar Taveras to my service advisor Melanie Perry to the Dealer Principal Joe Parisi, I was treated with great respect and appreciation. I had researched mid-size SUVs and had a short list including the FX-37. Upon arrival and a review of the car specs with Omar, I took a test drive and fell in love with the roominess (I am 6’3” tall) of the cabin, but loved the extra strength of the 3.7L engine compared with the mushiness of the competitors in this class. The technology of the FX-37 is past current and the ease of learning and using this great technology is very easy. Finally, the purchase negotiations were easy and not at all painful. We talked about my trade-in (BMW 7-series sedan) and the potential discounts off of the sticker price. Within 30 minutes we had struck a lease deal. I love my new ride, and highly recommend both the FX-37 and the Bonita Springs Infiniti dealership. Marshall D (Naples, FL)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Dealership

We bought a new G37 this past week from Jim Gunn and he was awesome... It was so easy, that we were in and out of the dealership in less than one hour. I have bought a few cars in my day, and never have seen that before. See you when my wife need a new SUV.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim Gunn here, thank you for your business. Stop by and say hi while in the area. See you when your wife is ready for her SUV.

A great experience as the service tech got me in without...

A great experience as the service tech got me in without an appointment and was completed in a short period of time. I would recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.