Reviews
Thank you Mike B and Five Star Team, for making this a
Thank you Mike B and Five Star Team, for making this a pleasant car buying experience. Also providing a great vehicle!
Thank you Mike B and Five Star Team, for making this a
Thank you Mike B and Five Star Team, for making this a pleasant car buying experience. Also providing a great vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback and are glad the vehicle and experience met your expectations. Thank you for choosing Five Star Ford Stone Mountain.
Customer service was excellent.
Customer service was excellent. Jason Miller went far and beyond to make my buying a new Bronco, a pleasent experience. Jason has the vehicle pulled up and ready to go. I would recommend again.
Customer service was excellent.
Customer service was excellent. Jason Miller went far and beyond to make my buying a new Bronco, a pleasent experience. Jason has the vehicle pulled up and ready to go. I would recommend again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad our team could make your Bronco purchase smooth and efficient. Thank you for recommending Five Star Ford Stone Mountain. We appreciate your feedback.
Had the very best experience ever buying a F150 Ford
Had the very best experience ever buying a F150 Ford Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to finish of the process. I was in and out in 45 minutes or less. The sales manager was also on point gave me a great discount and honored my X plan. I highly recommend Five Star Ford Stone Mountain for your truck or car experience when it comes to a great deal and the best customer service.
Had the very best experience ever buying a F150 Ford
Had the very best experience ever buying a F150 Ford Lightning Platinum from Five Star Ford Stone Mountain. My sales representative was Keyon Pitts. He took care of every concern I had from start to finish of the process. I was in and out in 45 minutes or less. The sales manager was also on point gave me a great discount and honored my X plan. I highly recommend Five Star Ford Stone Mountain for your truck or car experience when it comes to a great deal and the best customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation and are glad to hear the Ford F-150 Lightning Platinum buying experience met your expectations. Our team strives to provide efficient and thorough service. Thank you for choosing Five Star Ford Stone Mountain.
Drew went above and beyond.
Drew went above and beyond. He accommodated a special request i had with no questions asked. Super to work with!
Drew went above and beyond.
Drew went above and beyond. He accommodated a special request i had with no questions asked. Super to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team’s service. It’s great to know your special request was handled well. Thank you for choosing Five Star Ford Stone Mountain.
Dealership that goes above and beyond for customers!
Dealership that goes above and beyond for customers! Best customer service ever! The entire team is dedicated
Dealership that goes above and beyond for customers!
Dealership that goes above and beyond for customers! Best customer service ever! The entire team is dedicated
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our customer service. Our team at Five Star Ford Stone Mountain takes pride in serving you well. Thank you for choosing us.
We bought a pick up truck from them last week, and they
We bought a pick up truck from them last week, and they made it so easy. All the staff super friendly. 10 out of 10 would recommend.
We bought a pick up truck from them last week, and they
We bought a pick up truck from them last week, and they made it so easy. All the staff super friendly. 10 out of 10 would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation. We're happy to hear our team could make the process easy and enjoyable. Enjoy your new pick-up truck from Five Star Ford Stone Mountain!
This review is only to compliment Chris Elrod the service
This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him.
This review is only to compliment Chris Elrod the service
This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not his fault, I did appreciate him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re glad to know our Service Manager at Five Star Ford Stone Mountain took the time to listen and showed genuine care while assisting with your 2018 Ford Edge. Your appreciation means a lot, and we’ll be here should you need anything in the future.
Awesome experience very satisfied dealership very clean
Awesome experience very satisfied dealership very clean staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great very respectful and super helpful
Awesome experience very satisfied dealership very clean
Awesome experience very satisfied dealership very clean staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great very respectful and super helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words about our team and the service at Five Star Ford Stone Mountain. We look forward to assisting you in the future.
Great family atmosphere, low-pressure/helpful sales
Great family atmosphere, low-pressure/helpful sales staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff!
Great family atmosphere, low-pressure/helpful sales
Great family atmosphere, low-pressure/helpful sales staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for visiting Five Star Ford Stone Mountain and being part of our family. We're glad the truck and our team made your trip worthwhile. Safe travels until next time.
FRAUD!
FRAUD!!! I’ve contacted the BBB, a lawyer, corporate, and the general manager. The GM is trying to get away with fraud. I’m going to the news next.
FRAUD!
FRAUD!!! I’ve contacted the BBB, a lawyer, corporate, and the general manager. The GM is trying to get away with fraud. I’m going to the news next.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kayla, I appreciate you speaking with me and allowing me the opportunity to properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out to me directly. Best regards, Ben Gaff General Manager Five Star Ford Stone Mountain ben.gaff@fivestaronline.net