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Five Star Ford Stone Mountain

(587 reviews)
Visit Five Star Ford Stone Mountain
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 836-0908 (888) 836-0908
Used (877) 972-8989 (877) 972-8989
Service (888) 526-1249 (888) 526-1249

Reviews

(587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Ford Stone Mountain from DealerRater.

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I am very impressed with Five Star Ford.

I am very impressed with Five Star Ford. I met with Mike B. and Aaron T and both were very accommodating. They were very knowledgeable and answered all of my questions. Mike took me through setting up the apps to synch my phone with the car. No one tried to sway me toward one car or another. I will never hesitate going back to this dealership and will certainly recommend them to all of my friends and family! Thanks, Five Star! You really know how to live up to your name!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your kind feedback. Our team is glad to have been of assistance, especially in helping set up your car apps. At Five Star Ford Stone Mountain, we take pride in our customer service and are happy when customers like you feel the same.

I never had a more expedient and professional experience

I never had a more expedient and professional experience than with this salesperson and this dealership. I would highly recommend to anyone looking to purchase a vehicle to visit them. Most of the time spent acquiring my vehicle was the drive. It was well worth the 80+ miles for the experience and the customer service. Superb dealership and salesperson. The finishing touch was the finance officer Mr. Johnson, who was the best I have dealt with ever. It would be to your benefit to visit this dealer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My experience with car dealerships over the years has

My experience with car dealerships over the years has been extremely bad to average until now. I dealt with Micheal Kaluta and was blown away with the education I received from him. Trucks have come a long way since I last owned one! The buying process was simple and fast with no xx. I also gexperienced the service dept (additional options added) a couple of days after the purchase and was equally impressed with Cedric and Sabrina. 5 Star Ford in Snellville Ga has reminded me what customer service feels like. Thank You

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and super easy to work with.

Very professional and super easy to work with. My salesman, Will McQueen, was absolutely awesome and helped to make the process a breeze. I would highly recommend the fine folks over here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike in new car sales was very easy to deal with.

Mike in new car sales was very easy to deal with. He shoots straight, Gives you the final price and you are out the door quickly. Everybody at the dealership from the general manager to the finance guy is top notch! Five stars you guys!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to work with a team and dealership that has high

Great to work with a team and dealership that has high ethics and makes the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

So far this has been the best experience with a salesman

So far this has been the best experience with a salesman and dealership I’ve had in the last 40 years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

good service in this dealer they are the best excellent

good service in this dealer they are the best excellent service. I highly recommend this dealer

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The dealership was very nice and Josh was a great

The dealership was very nice and Josh was a great salesman! He was very attentive to my family and very knowledgeable! He had a great attitude and personality!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carlos Valenciano is an excellent salesman!

Carlos Valenciano is an excellent salesman! Professional, knowledgeable, easy to work with. Made my car buying experience easy and seemless. KM Prescott

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.