Reviews
This dealership is very professional and trustworthy.
This dealership is very professional and trustworthy. The maintenance on my Mini has been superb. The are very professional and reliable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to know you’ve found our team professional, reliable, and dedicated to keeping your MINI in top shape! :)
Knowledgeable sales rep and absolutely no pressure, went
Knowledgeable sales rep and absolutely no pressure, went down the way they said it would
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We are thrilled that you had a great and no pressure purchase process with Bill. We hope you love every mile in your MINI, and thank you for choosing MINI of St. Louis! :)
Welcoming.
Welcoming. Friendly. Helpful. Great customer service. I’ve bought three cars from them already and will be back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in MINI of St. Louis! We’re thrilled to have helped you into three MINIs already, and we can’t wait to welcome you back for the next one. We appreciate you being part of our MINI family!
Dustin worked so hard to get us not one but two cars
Dustin worked so hard to get us not one but two cars ready after a long weekend. Amazing team and work to make the deals right and cars in great condition on pick-up. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad Dustin and our team could make everything come together smoothly and get both cars ready for you after the long weekend. Congratulations on your new MINIs. We hope you enjoy every mile! :)
Service was great.
Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)
Very nice people, very expensive.
Very nice people, very expensive. I don’t have a total of fifteen words to say.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We are pleased that you have a good experience. We understand that service costs can feel high, and we always strive to provide the best value through expert care and transparency. We truly appreciate you choosing MINI of St. Louis.
Great job.
Great job. Vey professional and helpful. Wonderful purchase. Would write more but excited andgoing to drive my new Mini Oxford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review. We are thrilled that you had a professional and helpful purchase experience with Dustin and Michael. We hope you love every mile in your new MINI Oxford! :)
From the moment you drive your car into the service bay,
From the moment you drive your car into the service bay, until you pick up your car, you can count on professionalism and courtesy by all the Mini staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. We are thrilled you always have a great experience during your service visits. We hope to continue providing the best service to you and your MINI! :)
Whenever we are in the dealership, we always feel
Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We love hearing that you feel like part of the MINI family every time you visit, because you are! We look forward to welcoming you back soon. :)
The dealer did not even wash my car after it was serviced
The dealer did not even wash my car after it was serviced and they also did not refill my windshield washer fluid when the service indicator light was on the dash. The work that was performed was good just expect the above to be addressed like I am used to at other dealerships.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad to hear the service work met your expectations, but we regret to hear we fell short in other areas during your visit. Your comments are important and will be shared with our team so we can continue to improve. We appreciate you bringing this to our attention and hope to provide a more seamless experience next time.