Reviews
Arman took good care of me in keeping me posted on what
Arman took good care of me in keeping me posted on what was happening with my Mini. I really appreciated the video from the tech showing me what was wrong and what it would take to fix it as I didn’t get to talk to him in person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman is the BEST!
Arman is the BEST! He is always so helpful, and takes good care of me! (and my little mini!) He is always a pro, and always has such a great attitude, not sure how he does it, but it doesn't go unnoticed!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Thank you Arman for your excellent service on our mini.
Thank you Arman for your excellent service on our mini. We appreciate you taking time to explain in layman’s terms what our problem was. Since our ten year old Mini is so reliable…we haven’t seen you often, which is a good thing!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!
Arman is the best!
Arman is the best! He is always so helpful and makes you feel special! We also like everything about Mini of St. Louis. Sales & service! We have dealt with Mini of St. Louis since our first Mini in 2007. Which we still have. Along with our 2019 Countryman! Service department also goes above and beyond. Like the fact that the technicians will send videos to show what is going on with your vehicle! We’ll done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman has been the primary reason we travel to STL for
Arman has been the primary reason we travel to STL for service on all our MINI Coopers. His dedication to work through what we need and make sure everything is taken T’d up prior to our taking the day to travel to STL, are a testament to the importance he sets on customer relations and coordinating with the service department. Our nearest dealer closed shop a couple years back after we purchased our 4th MINI and to continue dealer service and warranty items we checked out our closest alternates. Arman is the driving factor why return to MINI of STL…and purchased our 5th MINI for our graduate. Thank you Arman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
I always have had a professional experience at the Mini
I always have had a professional experience at the Mini Service Department. The facility is always clean and the staff is friendly and knowledgeable. I do like the video I was sent explaining the problem with my wheel. It makes me feel that repairs that are suggested to me is what is needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
Armand Dzafic has gone above and beyond on more than one
Armand Dzafic has gone above and beyond on more than one occasion to not only make sure my service needs were met, but that a good experience was had in the process.He makes issues easy and seem less so he is my go to representative when it comes to Mini of St. louis.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Had a very minor issue that was resolved fast.
Had a very minor issue that was resolved fast. I haven't had to come in often but whenever I do it's always perfect. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
Another great service visit.
Another great service visit. Everyone there is polite and helpful. Even got a call from our sales guy. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
They are a great dealership to work with!
They are a great dealership to work with! Very responsive, courteous, helpful, thorough, friendly, and made the purchase of a vehicle easy and painless! the whole process could have not gone better from start to end. They kept me up to date all along the way and kept every promise they made! Highly recommend this dealer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!
