Reviews
Sam Hall was very responsive and professional.
Sam Hall was very responsive and professional. Matt Viero was also very efficient in documentation. The process could not have gone soother. I appreciate straight shooters.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are happy that Sam impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
I found a car that interested me on the Dealers lot on a
I found a car that interested me on the Dealers lot on a Sunday. I went by the dealership Monday morning and encountered Sam. He was very helpful and allowed me to test drive the car,,,, I went for a long drive and decided that this was the car for me. When I returned to the Dealership Sam was busy with a client that he had been dealing with for a period of time. At that time Neil stepped in and was there to answer questions and helpful advise on the car. As soon as Sam was clear he was with me, nobody was pushy in any way ... I just felt that they were there to help me. I purchased the car and the process was easy and smooth, I never felt any pressure to do something that I did not feel comfortable about. I would highly recommend Mini of St Louis to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!
Arman is very sharp and efficient.
Arman is very sharp and efficient. I forgot to mention not washing my car and he remembered it from last time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman went above and beyond assisting me with the repair
Arman went above and beyond assisting me with the repair for my Mini Countryman. He went into battle with my insurance company to make sure I didn’t incur additional expenses above my $1,000 deductible. Arman is a real jewel. Perfect gentleman and extremely knowledgeable and professional. I’m greatly appreciative of all Arman did to assist me, and Mini of St. Louis will always be my go to place for service and to purchase my next Mini!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Fantastic experience at Mini of St.
Fantastic experience at Mini of St. Louis, and Arman took great care in providing amazing service. Really top notch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
As a service advisor, Arman is a great representative for
As a service advisor, Arman is a great representative for the Mini dealership. He is energetic, personable, attentive to details, and efficient. He took me back to the service area to explain the work needed on my brakes. I appreciated the education! He also went to great lengths to find a part for another repair and give an estimate. He is never too busy to answer questions. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Everything was great at Mini of St.
Everything was great at Mini of St. Louis. Arman is always very helpful and thorough. I was very pleased. Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
In the six years that I’ve been getting my car serviced
In the six years that I’ve been getting my car serviced at St. Louis mini, I have found the customer service to be absolutely top notch! Arman, who works in the service department, Is dependable, trustworthy, responsive, and very kind. I have always felt taken care of and respected by, not only Arman, but by everyone at the Mini dealership -from the top down. Not only are minis fun to drive, but they are reliable automobiles. I Thank everyone at St. Louis mini for being so great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
I had a great experience at Mini in STL. Everyone was...
I had a great experience at Mini in STL. Everyone was helpful even letting me know of recent updates in my car. I will most definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Dustin Summers is the best salesman I've ever met. I...
Dustin Summers is the best salesman I've ever met. I could not have asked for a better finance manager than Matt Viero. I wish all my other vehicle purchases could have been with these two very professional men. They made this car purches such a nice experience and I recommend 100% !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!
