MINI of St. Louis

All I needed was a basic oil change for my Mazda 3. Arman was very accommodating. You can tell he cares a lot about providing good service.

Professional and friendly service manager. Great service. Appreciated the quick turn around. Have an extra 13 words to close this out. This should complete survey.

I can always trust Mini of St. Louis to take good care of my mini. They answer my questions, they’re efficient and they always go above and beyond. I highly recommend them!

Always polite and helpful and willing to laugh at my dumb jokes. I know I'm being taken care of when Arman is on the case!

I had a slight issue with my MINI, it was corrected without hesitation and I am pleased with everyone who was involved. Follow up was very much appreciated.

Arman was such a pleasure to work with. I have owned either a BMW or Mini Cooper for almost 25 years and have never had a bad experience. You have a loyal customer for life!

This dealer is absolutely amazing, we were treated well. Bill is an amazing guy to work with and very knowledgeable. The pricing is great with this dealership too. I would highly recommend if you are looking into a Mini to go to these guys.

I live in Florida and test drove a MINI Cooper. It was a fun drive but I wanted the racing feel of a JCW with the top down. I couldn't find a John Cooper Works Convertible anywhere near me, especially during Covid. I searched miniusa.com and discovered a custom beauty at MINI St. Louis. I sent an e-mail Sunday afternoon, Bill Harada immediately responded, even though he was on the golf course. Monday morning he sent several pictures and all the details about the car. We confirmed the purchase over the phone and e-mail. My son and I flew to St. Louis on Friday morning. Bill walked us through every detail of the car and even customized the settings for me. I signed paperwork with Mary, who was equally helpful, and we drove the JCW Convertible home - a 17 hour car ride. It was a trip of a lifetime, highway green mode to winding country-rode sport mode, top down, basking in the sun. Bill followed up to make sure our trip was safe and fun. What a great experience! I've been driving the JCW Convertible several months and it is the best car I've ever owned. I've owned new Toyotas, Hondas, Jeeps, Audi, Infiniti, Mercedes, Ford, Chevy, Dodge, and others, none of them have been as intuitive and fun to drive as the JCW. Everywhere I go, I get compliments. The car makes driving so much fun! Thanks so much Bill and Mary!

Arman was extremely helpful when I called to have my windshield repaired. He gave me his number prior setting up my appointment. When I was ready, I was able to call him directly so I didn’t have to repeat everything we previously discussed. My windshield was repaired the same day and I was able to get back on the road!

Excellent technical work and customer service! Arman and the rest of the team are always a pleasure to work with. The video from Frank was great!