Reviews
Thoroughly and accurately explained everything leaving no...
Thoroughly and accurately explained everything leaving no surprises. Provided a loaner vehicle that was clean and well maintained. Repairs done when promised and as expected
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
Excellent service and Arman are part of the reason we own...
Excellent service and Arman are part of the reason we own 2 Mini's. We purchased our Countryman pre-owned from a non-Mini dealer. We took it to Mini of St Louis for some factory "S" stripes. Later, new tires and oil changes. We then purchased a pre-owned Clubman from Mini of St Louis. It's needed a couple service items, the most recent of which was fully covered by the powertrain warranty they provided at the time of sale. We always rely on Arman to make our trips easy and convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Very well run with an emphasis on customer service and...
Very well run with an emphasis on customer service and transparency. I am very pleased to have such an excellent team to take care of my special car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Had an excellent experience here. Up front, transparent...
Had an excellent experience here. Up front, transparent and no hassles. All the work was done on time and well. Best dealership I've worked with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
They are as nice as they are efficient. Easily the best...
They are as nice as they are efficient. Easily the best Mini dealership in the country. It’s never good when your car needs service, but Mini of St Louis makes you almost look forward to it.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Arman kept us informed every step of the way with the...
Arman kept us informed every step of the way with the car. He is very respectful and kind. Made calls to us three times to update us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman always goes above and beyond to extend loyalty...
Arman always goes above and beyond to extend loyalty price break options—where available for major service as the pennies add up. He’s always thorough to explain the problem, the solution or any alternative solutions as necessary. I appreciate having a fair chance at getting mechanical service for my Mini and not being taken advantage of as a woman. Thanks again for all your attention, patience and excellent service delivery Arman!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
A great dealership. Bill was very accommodating to my...
A great dealership. Bill was very accommodating to my schedule. The process of completing the paperwork was very efficient. Both Bill Harada, Motoring Advisor, and Mary McDonnell, Business Manager, were pleasant to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. We are so lucky to have Bill and Mary as apart of this team! Take care and see you next time!
We bought an EV Mini here and Bill Harada our Motoring...
We bought an EV Mini here and Bill Harada our Motoring Advisor and Mary MCDonnell our Business Manager were great. Bill was particularly thorough because we knew very little about the car because it was our first EV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. We are so lucky to have Bill and Mary as apart of this team! Take care and see you next time!
Five stars says it all. Seriously? You’re making me...
Five stars says it all. Seriously? You’re making me write 25 words after I gave you all five stars. You need to re-think this survey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Unfortunately this is the dealer rater system and not our strategy. Thank you for your business and see you next time!