Reviews
Bill Harada was awesome. He really knows his stuff. He's...
Bill Harada was awesome. He really knows his stuff. He's very laid back, and his no pressure sales style was greatly appreciated. He was also very prompt in replying to us. He took very good care of us and the car we bought. We highly recommend Mini of St Louis, and make sure to ask for Bill. You won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We are happy that Bill impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
As always, polite and courteous to get any issue...
As always, polite and courteous to get any issue resolved. Love the service & care. I’ve been coming here for 8 years and can’t wait for the newest models.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Incredible service. Aa soon as I pulled into the service...
Incredible service. Aa soon as I pulled into the service garage I was immediately met with an attendant. The rep I had scheduled time with came out to meet me personally as I was handing off my keys despite me being earlier than expected. Every mechanic, tech, and representative was friendly and efficient. I can't thank Bill and Todd enough for this experience-- it really has set the bar high.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!
This was my first visit too Mini of St Louis. Everyone...
This was my first visit too Mini of St Louis. Everyone was very welcoming and answered all my questions that I had on the current service and future service of my vehicle. Arman took the time to go over the inspections that were completed and what I could expect in the future. Looking forward to working with the staff there to keep my baby on the road for a long time to come thanks for everyone's help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Always professional and attentive. The waiting area is...
Always professional and attentive. The waiting area is clean and comfortable. They focus on making you happy. Arman was very helpful and informative. He was also very polite even if I wasn't.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Very attentive. Listens well and responds.Polite and...
Very attentive. Listens well and responds. Polite and helpful. Very pleased with my recent service. Easy to get the appointment time I needed. Able to get the service technician I requested
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
Arman was very professional, nice and through. He...
Arman was very professional, nice and through. He answered all of my questions and kept me informed of everything that was going on the entire visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! Stay safe and see you next time!
It was a pleasure working with Arman at Mini of St Louis....
It was a pleasure working with Arman at Mini of St Louis. Great personal service with putting customers needs first. He explained everything thoroughly and I felt well taken care of!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!
Arman was very efficient and organized. He was a delight...
Arman was very efficient and organized. He was a delight to work with and checked off everything on our repair list! I really like the feature that gives us the option to text if we have any questions or concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman is taking good care of you. Stay safe and see you next time!
Arman makes everything super easy and accessible when it...
Arman makes everything super easy and accessible when it comes to repair appointments. He clearly articulates the issues and offers suggestions that make me feel like I am family. Arman is not only helpful, but also respectful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!