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MINI of St. Louis

(1,916 reviews)
Visit MINI of St. Louis
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 26 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 928-1298 (314) 928-1298
Used (314) 928-1304 (314) 928-1304
Service (314) 928-1303 (314) 928-1303

Reviews

(1,916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of St. Louis from DealerRater.

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Bill Harada was awesome. He really knows his stuff. He's...

Bill Harada was awesome. He really knows his stuff. He's very laid back, and his no pressure sales style was greatly appreciated. He was also very prompt in replying to us. He took very good care of us and the car we bought. We highly recommend Mini of St Louis, and make sure to ask for Bill. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Bill impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

As always, polite and courteous to get any issue...

As always, polite and courteous to get any issue resolved. Love the service & care. I’ve been coming here for 8 years and can’t wait for the newest models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!

Incredible service. Aa soon as I pulled into the service...

Incredible service. Aa soon as I pulled into the service garage I was immediately met with an attendant. The rep I had scheduled time with came out to meet me personally as I was handing off my keys despite me being earlier than expected. Every mechanic, tech, and representative was friendly and efficient. I can't thank Bill and Todd enough for this experience-- it really has set the bar high.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review and recommendation! We appreciate you and your very kind words. Take care and see you next time!

This was my first visit too Mini of St Louis. Everyone...

This was my first visit too Mini of St Louis. Everyone was very welcoming and answered all my questions that I had on the current service and future service of my vehicle. Arman took the time to go over the inspections that were completed and what I could expect in the future. Looking forward to working with the staff there to keep my baby on the road for a long time to come thanks for everyone's help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

Always professional and attentive. The waiting area is...

Always professional and attentive. The waiting area is clean and comfortable. They focus on making you happy. Arman was very helpful and informative. He was also very polite even if I wasn't.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

Very attentive. Listens well and responds.Polite and...

Very attentive. Listens well and responds. Polite and helpful. Very pleased with my recent service. Easy to get the appointment time I needed. Able to get the service technician I requested

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!

Arman was very professional, nice and through. He...

Arman was very professional, nice and through. He answered all of my questions and kept me informed of everything that was going on the entire visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Stay safe and see you next time!

It was a pleasure working with Arman at Mini of St Louis....

It was a pleasure working with Arman at Mini of St Louis. Great personal service with putting customers needs first. He explained everything thoroughly and I felt well taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

Arman was very efficient and organized. He was a delight...

Arman was very efficient and organized. He was a delight to work with and checked off everything on our repair list! I really like the feature that gives us the option to text if we have any questions or concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Arman is taking good care of you. Stay safe and see you next time!

Arman makes everything super easy and accessible when it...

Arman makes everything super easy and accessible when it comes to repair appointments. He clearly articulates the issues and offers suggestions that make me feel like I am family. Arman is not only helpful, but also respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!