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Meet Dustin Smith

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Sales Representative
(44 reviews)

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Industry experience 13 years
Dealership experience 12 years

Reviews

The staff was professional and courteous.

The staff was professional and courteous. I had some initial concerns that were immediately handled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey McGrogan502, Great to hear that the team was professional and courteous! It’s important that any concerns are addressed right away, and we're glad everything was handled to your satisfaction. Thanks for sharing your experience! Happy Driving, The Lester Glenn Ford Team

Dustin is the man.

Dustin is the man. Easy in and easy out. Always gets me what I want. I’ve been going exclusively through him for 10 years now and will continue to as long as he is there. Great service all around. I always highly recommend people to Dustin as he is simply the best at what he does. Keep up the good work Lester Glenn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lester Glenn Ford is easily the best Ford dealer in

Lester Glenn Ford is easily the best Ford dealer in Monmouth County!! Brenden took his time and explained everything and did not pressure us and was a pleasure to work with! Julia in the Customer Care Department took care of us the moment we inquired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hi David, Thank you for your kind words! We’re thrilled to hear about your positive experience with Brenden and Julia! It’s great to know that Brenden made you feel comfortable and informed throughout the process and that Julia provided exceptional support from the start. We strive to make every visit seamless and enjoyable, so your feedback means a lot to us! We can’t wait to welcome you back! Happy Driving, The Lester Glenn Ford Team

Outstanding customer service!

Outstanding customer service! No one hounded me and the price given was gone red from the beginning! Amazing place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi nkelly84, Thank you for the fantastic feedback! We’re glad to hear that you appreciated our straightforward pricing and the lack of pressure. It’s great to know you had an outstanding experience with us. If you need anything else, feel free to reach out! Happy Driving, The Lester Glenn Ford Team

The dealership is great!

The dealership is great!!! I’ve bought now four vehicles from the Lester Glenn group and were satisfied with all .. ps I wish ford dealer in ocean had a car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey doherron, Thank you for your loyalty and for sharing your positive experience! We're thrilled to hear that you've been satisfied with all four vehicles you've purchased from us. We appreciate your feedback about the car wash and will pass it along! If you need anything else, please let us know! Happy Driving, The Lester Glenn Ford Team

Excellent transaction with Dustin, Joe and Mitch.

Excellent transaction with Dustin, Joe and Mitch. They made it easy and the way truck buying should be. Finished with Dino in finance and was done in quick and efficient time. Find your truck with them and they will keep it simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Kevin Royce Coral xxxxxxLLC AKR Enterprises INC

Consumer response

Excellent transaction!

I bought this Hyundai Santa Fe 2013, I was told the price

I bought this Hyundai Santa Fe 2013, I was told the price was going to be $10,500 but instead I was charged $10,750, then I told them that I have a car loan approved with Capital One, but instead my credit was run multiple times with different financial institutions, I asked to have the car checked because I felt something when I test drove it so I can have it fixed after the purchase I was told nothing was wrong with the car, I took the car to Lester Glenn Hyundai they found out that turbocharger boost sensor needs to be replaced, so in general I was told lies multiple times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience with Lester Glenn Ford in Ocean was great!

My experience with Lester Glenn Ford in Ocean was great! They made the car buying process easy and quick! Everyone was very nice and helpful! Definitely will be coming back! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great got me the price I wanted with no haggle. Great...

Great got me the price I wanted with no haggle. Great experience at Lester Glenn Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Repair and communication of my 2019 Ford Escape

This has been the worst service ever given to me as a Lester Glenn Customer. My vehicle has been in the repair service facility since 3 July 2019 and not delivered to me as of 10 of October 2019. The communication status for the vehicle not provided timely and the Toms River lester glenn not talking with the Ocean lester Glenn manager. My Ford Escape is literally a hostage with the service department while I am waiting for delivery. There is no customer satisfaction for me as a ex-long time customer. I will make sure all of my friends and family know of this major flaw in this situation. I hope the community knows of this horrible adventure for me!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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