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Sheehy Subaru Springfield

(890 reviews)
Visit Sheehy Subaru Springfield
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2015 state dealer award 2014 state dealer award
2020 consumer dealer award 2015 consumer dealer award
New (703) 722-8245 (703) 722-8245
Used (703) 722-6850 (703) 722-6850
Service (703) 596-4485 (703) 596-4485

Reviews

(890 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheehy Subaru Springfield from DealerRater.

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Hands down the BEST dealership around!

Hands down the BEST dealership around! TRUSTWORTHY, TRANSPARENT, DEPENDABLE, FAIR. They have earned my ongoing loyalty and devotion. Several years ago I moved away, but I so love and trust this dealership that I continue to drive 90 miles (each way!) just to have Sheehy Subaru of Springfield service my car. Once you try them, you'll never go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I did not have an appointment -on a Friday afternoon- but

I did not have an appointment -on a Friday afternoon- but the garage took my car right away. I explained the problem. Immediately my car was lifted and the problem was fixed. I previously went to 2 others dealership but both did not resolved it. They should have noticed a flat tire. Sheehy fixed it and happy I went. The cherry on the cake? I was not charged for the repair.!! I will be returning.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had excellence evererery step of the way, for the

I have had excellence evererery step of the way, for the 5 years of my relationship with this dealership. Highly recommend.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sheehy Subaru of Springfield's service department is

Sheehy Subaru of Springfield's service department is excellent. When I recommend a dealership to my neighbors it's the service department that matters.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service is very good, and the staff are really

The service is very good, and the staff are really helpful doing whatever they could to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to get appointments, the mechanics keep you informed

Easy to get appointments, the mechanics keep you informed along the way and send videos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru in Springfield is the best service department I

Subaru in Springfield is the best service department I have ever used A five star

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Chris Laporte has been in the business for a long time -

Chris Laporte has been in the business for a long time - he knows everything about the vehicles on the lot and helps find solutions as part of a complete sales experience (like connecting me with the Service Manager to get a discount on a tow hitch installation for a new car purchase).

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The people provided good service and good explanations

The people provided good service and good explanations about the cars and they gave us a fair price.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were referred to Sheehy of Springfield for service by

We were referred to Sheehy of Springfield for service by Subaru Corporate because other dealerships dismissed our concerns that the oil pan was leaking. Trevor and the rest of the service team did a great job validating that there was a problem with our car and fixing it. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.