ALM Mall of GA

Jordan and the team did an outstanding job. Very courteous and friendly, helpful. No high pressure. They had the guys buff and even repaint some bad spots in the paint. The car looks great even the paint matched! Highly recommend ALM and Jordan!

I found my car on ALM website. My Car looked exactly as it did when I saw it online. I purchased my car from Curtis Carpenter (salesman) . Great friendly service from the whole entire staff. I purchased my vehicle and I love it.

I purchased a car on 1/26/15, and am still battling to get what was advertised. The car was advertised as great condition with navigation, DVD, etc, but I was mislead. I drove 2 hours to buy said car, and had the engine light appear on my way home. Then, the next morning the tire pressure light came on. I called and spoke with Courtney and with Matt. I had to make another trip to get the car fixed. I had put air in the tire only to have to put air in it again. I took the car to a local garage. I was told the wheel was cracked and had been that way for a long time. I was told It could be welded. I got approval from Matt to have it welded at a local shop. Matt said they would send me a check to pay the man. The weld held about a week. I paid the $75 and still haven't received the check. I am still putting air in the tire two months later. Matt said I needed to make another trip to have the wheel fixed. When I got to the dealership I was told it needed to be replaced, so it was a wasted trip. Weeks later I was told that a wheel was being ordered and sent to me. I haven't received it. I was also told the DVD player worked, when I got home and put a DVD in it did not work. Matt arranged for it to be fixed locally, and it was. I am very pleased with the service I received regarding the DVD. Also, when I purchased the car I was given a "we owe" for the navigation disk, and was told it would be mail to me within a few weeks. Two months later, still no disk which means no navigation. I have called and left multiple messages, I don't know if the messages have been given, but I have rarely received calls back. Yesterday (1/25/15) I left two messages for Courtney but never received a call back. I am fed up with the situation and feel like I am being told with sounds good at the time to shut me up for a few days, I don't know if the navigation disk or wheel will ever be fixed. I have a one year old that I don't feel safe putting in the car, I know its not safe to put air in a tire 2-3 times a day. I worry we will wreck while driving. If I had known what I was going to go thru I would have never purchased this car. This was my first time buying from a dealership, I will say I have learned my lesson.

we were looking at a Mercedes C Class spoke with Tim Wright he was confident he could help us went for a test drive and liked the car very much Tim took good care of us and went out of the way doing the smalls things that makes you remember what great consumer service is. i would recommend this dealership and Tim Wright as a person to call and go see on your car purchase you will be happy

Timothy was extremely helpful and knowledgeable. He went out of his way to make sure we got the best deal possible. This has been the easiest and most enjoyable car buying experience that we have had. We will be coming back for our next car purchase in the future.

Brandon was very helpful gave me a great deal on price and interest-rate would recommend again. Was not pushy very understanding gave me plenty of time to think over the deal

EXCELLENT SERVICE! THE SALESMAN WAS VERY KNOWLEDGEABLE, HELPFUL AND WENT OUT OF HIS WAY TO PLEASE. EXCELLENT PRODUCT! THE VEHICLE WAS CLEAN, SPOTLESS AND UNSCRATCHED; EVEN UNDER THE HOOD.

I went to ALM Mall of Georgia, not really expecting to leave with a new car, but I did!!! My sales person, Brandon Cain, was absolutely wonderful!! I was a first time buyer with not exactly "outstanding" credit, but he made everything happen. He was super sweet from the minute I walked into the door, and instead of being the normal, stereotypical 'pushy' car salesman, he went above and beyond to make sure I left with the BEST deal I could get. If you want to buy a car from someone who genuinely cares about his customer's satisfaction, go to him! I will definitely be recommending Brandon to friends and family, as well as ALM :) YAY I love my new car!!!

We visited ALM after seeing listings for a few vehicles we likes on Cars.com there. We thought shopping for a used SUV at a dealer who sells new luxury vehicles might not go well, but Kenny took great care of us from start to finish. Most of the vehicles we saw online had recently been sold but a new listing was there and Kenny worked hard to get it ready for us. The finance team was also great, we never felt pressured into anything we didn't want and in fact they were able to work it out so the extended powertrain warranty was heavily discounted to make it a no-brainer. I'd definitely recommend my friends to go here, and we'll be going back again next time we're in the market for a vehicle.

Staff was friendly and very welcoming. Brandon went above and beyond to make sure my first car buying experience was easy. I would definitely recommend ALM to all my friends!