Classic Mazda

Great service every time. Thorough and clear about charges . Appreciate the expediency when waiting in house.

I recently purchased a preowned Lexus from Classic Mazda in Mentor. My salesperson was Tilden Humphrey. Tilden was extremely helpful and knowledgeable and made the process pain-free. I highly recommend Classic and, especially Tilden Humphrey!

The folks at Mazda worked to resolve the issues I was having with my car and made sure that I was satisfied with the results. They were respectful and helpful and I very much appreciate them.

They were extremely busy and yet I did not have to wait long at all for my service. They kept me updated on my vehicle and were very kind

My dealings with the Classic Mazda service personnel are fine. They are thorough and professional. Unfortunately they had to inform me of two rear broken springs on a car with less than 33,000 miles. This problem is not unique to me. It is a no recall Mazda design error whose repair should be paid for by Mazda. My case/complaint is under review. To me Mazda was about quality. The problem is never remembered. The response to the problem lives forever.

The team did a great job. I was a little frustrated that I got a significant savings coupon in the mail one week later.

Always professional and courteous. I never have any issues and every thing is done in a timely manner

I had an air bag light on. They thought it was the airbag. They gave me a loaner and worked really hard to fix the issue. They kept me updated. They made sure they fixed it correctly. I appreciate them so much.

They are pretty reliable, but the last time I had an oil change they forgot to bolt and clip the cover! It cost me $80.00 to fix! But they only refunded me $60.00.

Great Customer Service and knowledge of vehicles that we were interested in. We are very satisfied.