Reviews
Efficient and courteous Great customer care Everything went well from ease of getting appointment and care of my car
Efficient and courteous Great customer care Everything went well from ease of getting appointment and care of my car
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was truly a pleasure purchasing my Mazda CX5 at Mentor Classic Mazda. Mike Snyder and Sarah Holland were awesome, they were very accommodating and transparent, they were knowledgeable and made things comfortable for me. I highly recommend them. Truly enjoying my new vehicle. Thanks again.
It was truly a pleasure purchasing my Mazda CX5 at Mentor Classic Mazda. Mike Snyder and Sarah Holland were awesome, they were very accommodating and transparent, they were knowledgeable and made things comfortable for me. I highly recommend them. Truly enjoying my new vehicle. Thanks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Took very good care of my vehicle. They were very accommodating to fit me in at a time that was convenient for me. I would highly recommend this dealership.
Took very good care of my vehicle. They were very accommodating to fit me in at a time that was convenient for me. I would highly recommend this dealership.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It took almost two hours to get an oil change even though I made an appointment. Also, my car was detailed but it looked dirtier on the inside after the detailing. Smudges everywhere, on the seat, door and windshield.
It took almost two hours to get an oil change even though I made an appointment. Also, my car was detailed but it looked dirtier on the inside after the detailing. Smudges everywhere, on the seat, door and windshield.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Great service and the staff was total committed to servicing my car in a timely manner THANK YOU SO MUCH
Great service and the staff was total committed to servicing my car in a timely manner THANK YOU SO MUCH
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A very comfortable environment. Everyone of the staff we encountered were pleasant and professional. Especially our salesman Phil Albert.
A very comfortable environment. Everyone of the staff we encountered were pleasant and professional. Especially our salesman Phil Albert.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Perfect Fast service. Very courteous. Always professional with good explanations of service being performed. The videos are helpful.
Perfect Fast service. Very courteous. Always professional with good explanations of service being performed. The videos are helpful.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience I just need my display updated as I can’t get any incoming call as for the last couple of months
Good experience I just need my display updated as I can’t get any incoming call as for the last couple of months
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is always professional, friendly, helpful and respectful of my time. Estimates are always given before the work is done. I could go elsewhere but I’ve always had my Mazda CX-5 serviced at this dealership. I am very pleased with the work done.
The service department is always professional, friendly, helpful and respectful of my time. Estimates are always given before the work is done. I could go elsewhere but I’ve always had my Mazda CX-5 serviced at this dealership. I am very pleased with the work done.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They worked hard to resolve a difficult electrical issue. Andy gave regular updates through the process. The loaner car was an absolute lifesaver making it possible for us to continue to function.
They worked hard to resolve a difficult electrical issue. Andy gave regular updates through the process. The loaner car was an absolute lifesaver making it possible for us to continue to function.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair