Classic Mazda

Very pleased. Very professional and fair market pricing for filters. Very happy with my Mentor Mazda service dept.

Called the dealership to schedule a service appointment because the day before my car was found in the garage with a dead battery. I was able to recharge it. They quickly gave me an appointment. Everyone I dealt with was very friendly and efficient. They found the problem with my car and returned it to me within an hour or so. Iam very happy I was able to get the problem fixed that quickly.

The service department has been fantastic! I am just not happy with the Mazda brand. It has been unreliable.

Disappointing service experience and overpriced. I stopped in to get an oil change and tire rotation for my Mazda CX-5, only to find out they charge $114 plus tax for the service. A neighboring Mazda dealership offers the exact same service for $79.99, but when I asked, the service manager refused to match the price. Extremely disappointing experience. I will definitely be taking my future service needs elsewhere. Be sure to shop around and check other local Mazda dealers before booking any oil changes or maintenance here

I received impeccable service at this dealership. The staff was professional and knowledgeable, the service garage was clean, and the customer service was amazing. They did a thorough job in inspecting and fixing my car. I highly recommend this dealership.

Quick, friendly, and hassle-free oil change! Nice touch adding a car wash. Will continue to come back for future oil changes

I had an incredible internet buying experience at Classic Mazda of Mentor. Bryan was great with remote communications and even sent me a couple of videos during the buying process. I can't say enough about Bryan's professionalism, transparency, and responsiveness. I traveled 2.5 hours away to purchase my Miata from Classic Mazda and couldn't be happier with how I was treated. The pickup day efficiency was the quickest and most organized I have ever experienced. Kudos to Classic Mazda for knowing how internet sales should be managed!

Everyone was pleasant. Communication was good, I like the walk around video, gives time to decide about repairs and other maintenance. Angela has been very nice every time I have been in.

Great customer service. Bryan listened to what I wanted, explained the various options and found me what I wanted.

I took my vehicle in for a routine service. Needless to say I made it home to find they had not put oil ( or as they claim enough oil) in the car. The low oil level light came on upon restarting the car. I Immediately checked the dipstick to find Not a drop of oil on it. They did however pick up the vehicle an hour later and did give a loaner. Not sure what will happen next. They did say the next service is comped. Not sure that's enough of a start to fix this mess. Sooo I guess we'll just have to stay tuned for the next episode of this debacle!