Reviews
Service team was fantastic. Upfront, honest, customer attentive. Communicating through the process accurately and on time. .
Service team was fantastic. Upfront, honest, customer attentive. Communicating through the process accurately and on time. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
oil change went well. very thorough. rotated my tires good checked everthing and topped off fluids
oil change went well. very thorough. rotated my tires good checked everthing and topped off fluids
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very quick and pleasant experience. Excellent warranty services as well. Would consider buying another car from this dealership.
Very quick and pleasant experience. Excellent warranty services as well. Would consider buying another car from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The work performed was fine. My issue was that no one came to the waiting room to explain to me what was wrong or why it was important or even what it would cost to repair . I observed other customers having discussions with employees about their service but not me
The work performed was fine. My issue was that no one came to the waiting room to explain to me what was wrong or why it was important or even what it would cost to repair . I observed other customers having discussions with employees about their service but not me
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
They are very efficient and answered all my crazy questions so I could understand having all the bells and whistles. Great experience and I am telling all the people I know who are looking for new or used Mazda to go see them first at Mazda Mentor.
They are very efficient and answered all my crazy questions so I could understand having all the bells and whistles. Great experience and I am telling all the people I know who are looking for new or used Mazda to go see them first at Mazda Mentor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Walked in not expecting to buy a car, dealership was able to get price down for me enough where I was happy and could afford! Very friendly staff, not too pushy which is very appreciated as a first time car buyer.
Walked in not expecting to buy a car, dealership was able to get price down for me enough where I was happy and could afford! Very friendly staff, not too pushy which is very appreciated as a first time car buyer.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Employees polite, friendly and knowledgeable. Dealer service area was very clean and organized Good service
Employees polite, friendly and knowledgeable. Dealer service area was very clean and organized Good service
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The whole process was seamless! I made an appointment to see a car that I found from carfax and they were available right away. Jeff took me on a test drive. The route included everything: highway, U-turn, hard braking, hard accelerating. Then we ran some numbers which didn’t take long at all and got the wheels going on making the purchase. From the appointment time to leaving with the car, it only took about three hours. They offered fruits, water, and coffee and were all very friendly.
The whole process was seamless! I made an appointment to see a car that I found from carfax and they were available right away. Jeff took me on a test drive. The route included everything: highway, U-turn, hard braking, hard accelerating. Then we ran some numbers which didn’t take long at all and got the wheels going on making the purchase. From the appointment time to leaving with the car, it only took about three hours. They offered fruits, water, and coffee and were all very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Phil and Brandon were great to deal with process was quick and seamless. My son was extremely excited about his new car.
Phil and Brandon were great to deal with process was quick and seamless. My son was extremely excited about his new car.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Mazda is awesome! I always have a great experience there. I love that they provide a video of the inspection and that my car actually tells me when it needs serviced
Mazda is awesome! I always have a great experience there. I love that they provide a video of the inspection and that my car actually tells me when it needs serviced
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair