Reviews
Everyone at Mazda, Mentor was exceptionally friendly and helpful. Our sales person, Tilden Humphrey, was very professional, knowledgeable and took the time needed to answer any and all questions. We would recommend Classic Mazda to anyone.
Everyone at Mazda, Mentor was exceptionally friendly and helpful. Our sales person, Tilden Humphrey, was very professional, knowledgeable and took the time needed to answer any and all questions. We would recommend Classic Mazda to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's always a pleasure to have my car serviced at Classic. Everyone I have contact with is knowledgeable, personable, and professional.
It's always a pleasure to have my car serviced at Classic. Everyone I have contact with is knowledgeable, personable, and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership itself is attractive, clean, full of customer conveniences especially the wait area. For some reason my salesperson is not listed below - Sarah Holland was excellent. She was able to answer all questions we had about the CX-30 during the test drive and offered lots of really good information. Sarah was also helpful reviewing the various financing options available - I was undecided whether to lease or buy, to choose the customer incentive vs the 3.99% financing option, how much to put as a down payment. She was patient and gave me prompt, reliable information so I could choose the best financing option for me. Sarah's attitude, friendliness, and not using high pressure tactics made me comfortable during the buying process. I haven't purchased a new car in 14 years and was dreading the new car buying process, but Sarah made it easy. At pick up time, Sarah spent a generous about of time explaining the various features of the car and helped set up my Apple Car Play and myMazda app. I had visited two other manufacturer's dealerships and Classic was for sure the best experience I had. I'm absolutely loving my Mazda! I'd never owned one before but I'm sold on your dealership and the brand.
Dealership itself is attractive, clean, full of customer conveniences especially the wait area. For some reason my salesperson is not listed below - Sarah Holland was excellent. She was able to answer all questions we had about the CX-30 during the test drive and offered lots of really good information. Sarah was also helpful reviewing the various financing options available - I was undecided whether to lease or buy, to choose the customer incentive vs the 3.99% financing option, how much to put as a down payment. She was patient and gave me prompt, reliable information so I could choose the best financing option for me. Sarah's attitude, friendliness, and not using high pressure tactics made me comfortable during the buying process. I haven't purchased a new car in 14 years and was dreading the new car buying process, but Sarah made it easy. At pick up time, Sarah spent a generous about of time explaining the various features of the car and helped set up my Apple Car Play and myMazda app. I had visited two other manufacturer's dealerships and Classic was for sure the best experience I had. I'm absolutely loving my Mazda! I'd never owned one before but I'm sold on your dealership and the brand.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, friendly, and excellent service, thanks to everyone involved in repairing and maintaining my CX-5.
Professional, friendly, and excellent service, thanks to everyone involved in repairing and maintaining my CX-5.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Timely. Inspection video extremely helpful. Tried to reasonable priced aftermarket parts, however, not successful. The three wait not bad in comfortable waiting area.
Timely. Inspection video extremely helpful. Tried to reasonable priced aftermarket parts, however, not successful. The three wait not bad in comfortable waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The sales representative was very nice and helpful and friendly! He took his time and explained things very well.
The sales representative was very nice and helpful and friendly! He took his time and explained things very well.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service was great and quick. Rep was kind and thoughtful about what I may need. Thank you.
Service was great and quick. Rep was kind and thoughtful about what I may need. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Classic Mazda is such a great place with excellent customer service, and it has been awesome since I purchased my first car with them. They have excellent maintenance service, and they are like family. I highly recommend anyone purchase their car with Classic Mazda.
Classic Mazda is such a great place with excellent customer service, and it has been awesome since I purchased my first car with them. They have excellent maintenance service, and they are like family. I highly recommend anyone purchase their car with Classic Mazda.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Classic Mazda is such a great place with excellent customer service, and it has been awesome since I purchased my first car with them. They have excellent maintenance service, and they are like family. I highly recommend anyone purchase their car with Classic Mazda.
Classic Mazda is such a great place with excellent customer service, and it has been awesome since I purchased my first car with them. They have excellent maintenance service, and they are like family. I highly recommend anyone purchase their car with Classic Mazda.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service . In and out and love the video. Highly recommend for sales and service
Excellent customer service . In and out and love the video. Highly recommend for sales and service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair