Reviews
Sarah Holland and Mike Snyder are consummate sales persons. I walked into the classic showroom and felt absolutely in the right place. Sarah was easy to talk, a good listener answering my questions about the Mazda brand. It was easy for me to make a decision about which vehicle I selected because of her knowledge and absolutely no pressure from her and the Mazda staff. I would highly recommend Classic Mazda to my family and friends, the entire team made my choice very easy; when i picked up my car. they surprise me with special touches( real roses in a real glass vase! And a personal note welcoming into the Mazda family! Who does that?!) Accomodating, ease, professionalism, and ultra-tuned into my car needs describes my experience.
Sarah Holland and Mike Snyder are consummate sales persons. I walked into the classic showroom and felt absolutely in the right place. Sarah was easy to talk, a good listener answering my questions about the Mazda brand. It was easy for me to make a decision about which vehicle I selected because of her knowledge and absolutely no pressure from her and the Mazda staff. I would highly recommend Classic Mazda to my family and friends, the entire team made my choice very easy; when i picked up my car. they surprise me with special touches( real roses in a real glass vase! And a personal note welcoming into the Mazda family! Who does that?!) Accomodating, ease, professionalism, and ultra-tuned into my car needs describes my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been taking my vehicles to classic Mazda for service for years and have leased several over the years as well. Service is exceptional!
I have been taking my vehicles to classic Mazda for service for years and have leased several over the years as well. Service is exceptional!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service quality is excellent at Mentor Mazda and staff are very responsive to questions asked.
Service quality is excellent at Mentor Mazda and staff are very responsive to questions asked.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Provided answers to all questions. Got me in and out quickly. Jacob was very professional.
Provided answers to all questions. Got me in and out quickly. Jacob was very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very accommodating and friendly. Quick oil change with a car wash! Recommended tire rotation which was also done.
Very accommodating and friendly. Quick oil change with a car wash! Recommended tire rotation which was also done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service so far. No issues. I appreciate the video walk thru by the service tech.
Good service so far. No issues. I appreciate the video walk thru by the service tech.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient, kind and patient. Everyone is very nice and service does a wonderful job keeping us informed of vehicle needs and performance. We are thankful for Mazda of Mentor!
Efficient, kind and patient. Everyone is very nice and service does a wonderful job keeping us informed of vehicle needs and performance. We are thankful for Mazda of Mentor!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Although he was not able to recreate the intermittent problem I am having with my vehicle, Andy tried diligently. He was extremely kind and professional.
Although he was not able to recreate the intermittent problem I am having with my vehicle, Andy tried diligently. He was extremely kind and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Classic Mazda took my vehicle in with only 5 minutes notice, was able to get me into a loaner car, and got my Car fixed in less than 24 hours! They are always fast and helpful!
Classic Mazda took my vehicle in with only 5 minutes notice, was able to get me into a loaner car, and got my Car fixed in less than 24 hours! They are always fast and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was very friendly and professional. They got me in and out in under an hour
The staff was very friendly and professional. They got me in and out in under an hour
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair