Reviews
Very accommodating and friendly. Quick oil change with a car wash! Recommended tire rotation which was also done.
Very accommodating and friendly. Quick oil change with a car wash! Recommended tire rotation which was also done.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good service so far. No issues. I appreciate the video walk thru by the service tech.
Good service so far. No issues. I appreciate the video walk thru by the service tech.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient, kind and patient. Everyone is very nice and service does a wonderful job keeping us informed of vehicle needs and performance. We are thankful for Mazda of Mentor!
Efficient, kind and patient. Everyone is very nice and service does a wonderful job keeping us informed of vehicle needs and performance. We are thankful for Mazda of Mentor!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Although he was not able to recreate the intermittent problem I am having with my vehicle, Andy tried diligently. He was extremely kind and professional.
Although he was not able to recreate the intermittent problem I am having with my vehicle, Andy tried diligently. He was extremely kind and professional.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Classic Mazda took my vehicle in with only 5 minutes notice, was able to get me into a loaner car, and got my Car fixed in less than 24 hours! They are always fast and helpful!
Classic Mazda took my vehicle in with only 5 minutes notice, was able to get me into a loaner car, and got my Car fixed in less than 24 hours! They are always fast and helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The staff was very friendly and professional. They got me in and out in under an hour
The staff was very friendly and professional. They got me in and out in under an hour
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Treated me like family, like I was one of their family and friends They were honest about the pricing up front
Outstanding Treated me like family, like I was one of their family and friends They were honest about the pricing up front
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our salesman Bryan M went above and beyond to make sure we had a wonderful experience buying our son his first car. He was wonderful and patient to work with.
Our salesman Bryan M went above and beyond to make sure we had a wonderful experience buying our son his first car. He was wonderful and patient to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Professional and knowledgeable staff (sales and service), clean facility, low-pressure vibe - they hit the sweet spot of being attentive & available without pressure to make a sale.
Professional and knowledgeable staff (sales and service), clean facility, low-pressure vibe - they hit the sweet spot of being attentive & available without pressure to make a sale.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very customer satisfaction driven. Clean and attractive facility. Welcoming atmosphere the minute you walk in the door.
Very customer satisfaction driven. Clean and attractive facility. Welcoming atmosphere the minute you walk in the door.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car