Reviews
Had oil change and filter plus plugged tire. 3 tire were over inflated some 7 lbs one was 12 over. Wasn't happy with whoever added air and check my tires.
Had oil change and filter plus plugged tire. 3 tire were over inflated some 7 lbs one was 12 over. Wasn't happy with whoever added air and check my tires.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
John provided excellent service, a helpful video from the technician to explain what she was doing and delicious coffee. It's a great setup. Thanks!
John provided excellent service, a helpful video from the technician to explain what she was doing and delicious coffee. It's a great setup. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Andy was incredible. Working in vehicle service SUCKS and he actually made me laugh. Great experience despite a repair being needed.
Andy was incredible. Working in vehicle service SUCKS and he actually made me laugh. Great experience despite a repair being needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was timely and quick. Price was fair. The staff was efficient and cordial. Very satisfied
Service was timely and quick. Price was fair. The staff was efficient and cordial. Very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional and transparent. Efficient and effective team. Exceptional experience over and over again. Jon Phillips is an exceptional manager and takes pride in running an efficient and effective shop.
Always professional and transparent. Efficient and effective team. Exceptional experience over and over again. Jon Phillips is an exceptional manager and takes pride in running an efficient and effective shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan walker was awesome to work with in helping me to find my new vehicle.He went the extra mile to explain everything to me and very upbeat and informative.Thanks Bryan for all your help.
Bryan walker was awesome to work with in helping me to find my new vehicle.He went the extra mile to explain everything to me and very upbeat and informative.Thanks Bryan for all your help.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This was the second Mazda I have purchased from Classic Mazda in Mentor. Both experiences have been fantastic! Everyone is so knowledgeable about the cars and the process. They answered every question I had and made it so easy to do.
This was the second Mazda I have purchased from Classic Mazda in Mentor. Both experiences have been fantastic! Everyone is so knowledgeable about the cars and the process. They answered every question I had and made it so easy to do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service was excellent and knowledge was excellent.. Mazda always take time with there customers .
Customer service was excellent and knowledge was excellent.. Mazda always take time with there customers .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had an excellent experience working with Bryan while purchasing our Mazda CX-5 from Mazda Classic. He was professional, knowledgeable, and extremely helpful throughout the entire process. Bryan assisted us with completing all the necessary paperwork and made sure everything was handled efficiently and accurately. Thanks to his dedication and professionalism, the entire purchase was smooth and stress-free. We highly recommend Bryan Walker!
We had an excellent experience working with Bryan while purchasing our Mazda CX-5 from Mazda Classic. He was professional, knowledgeable, and extremely helpful throughout the entire process. Bryan assisted us with completing all the necessary paperwork and made sure everything was handled efficiently and accurately. Thanks to his dedication and professionalism, the entire purchase was smooth and stress-free. We highly recommend Bryan Walker!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They were professional, timely, friendly and informative. They were accommodating and made efficient use of time.
They were professional, timely, friendly and informative. They were accommodating and made efficient use of time.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair