Reviews
They are always pleasant and knowledgeable and they have great workers that complete your job in a timely fashion.
They are always pleasant and knowledgeable and they have great workers that complete your job in a timely fashion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good communication and quality work. Fair pricing and a friendly staff. I would highly recommend!
Good communication and quality work. Fair pricing and a friendly staff. I would highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided with a loaner. We stayed at a hotel nearby and in the morning technician verified a failed battery. We were traveling to visit family and were amazed to be provided with a loaner ! The new battery arrived more quickly than expected and service was done. We easily arrived back at the dealership to return the loaner and pick up our repaired 2025 CX90. We drove back to NH the same day. We are grateful for the service provided by Classic Mazda of Mentor OH
We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided with a loaner. We stayed at a hotel nearby and in the morning technician verified a failed battery. We were traveling to visit family and were amazed to be provided with a loaner ! The new battery arrived more quickly than expected and service was done. We easily arrived back at the dealership to return the loaner and pick up our repaired 2025 CX90. We drove back to NH the same day. We are grateful for the service provided by Classic Mazda of Mentor OH
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They provided a good explanation and clear estimate on the work that was needed đź‘Ť happy customer
They provided a good explanation and clear estimate on the work that was needed đź‘Ť happy customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service and friendly people. The best dealership experience. We have been using this dealer for over 20 years and are very pleased with our experience.
Excellent service and friendly people. The best dealership experience. We have been using this dealer for over 20 years and are very pleased with our experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sarah was very easy to work with and provided great follow-up on my purchase. If you're visiting Classic, ask for Sarah.
Sarah was very easy to work with and provided great follow-up on my purchase. If you're visiting Classic, ask for Sarah.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is fairly good. However, the purchasing process needs to be sped up. In this world of digital transactions, there is no reason that a car purchase should take 2 hours. The paperwork should have all been ready when we got to the dealership. The sales person was nice and helpful, but we had already decided on the purchase and just need to complete the transaction efficiently.
This dealership is fairly good. However, the purchasing process needs to be sped up. In this world of digital transactions, there is no reason that a car purchase should take 2 hours. The paperwork should have all been ready when we got to the dealership. The sales person was nice and helpful, but we had already decided on the purchase and just need to complete the transaction efficiently.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Every time I go to the dealership I feel like I'm getting swindled. Needed a simple oil change and they managed to find $3,000 worth of 'repairs' needed for my car. Highly doubt I will be back.
Every time I go to the dealership I feel like I'm getting swindled. Needed a simple oil change and they managed to find $3,000 worth of 'repairs' needed for my car. Highly doubt I will be back.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very professional, fair prices and completed in a timely manner I'll be back to the dealership
Very professional, fair prices and completed in a timely manner I'll be back to the dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Honest and upfront. Not pushy with repairs unless they feel your safety is at stake. Fair pricing.
Honest and upfront. Not pushy with repairs unless they feel your safety is at stake. Fair pricing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair