Reviews
It was great easy and fast The dealership was polite, friendly, with good fast service
It was great easy and fast The dealership was polite, friendly, with good fast service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We have had several Mazdas and have always had excellent service from all the employees of Classic Mazda. I highly recommend this dealership.
We have had several Mazdas and have always had excellent service from all the employees of Classic Mazda. I highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service when we need it! Easy to work with group that continues to impress us.
Great service when we need it! Easy to work with group that continues to impress us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had a good experience with Classic Mazda & on this visit Angela Cutchall went ABOVE & BEYOND to get a maintenance issue covered when my warranty was already over!
I have always had a good experience with Classic Mazda & on this visit Angela Cutchall went ABOVE & BEYOND to get a maintenance issue covered when my warranty was already over!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchasing an unusual color CX50 was pain free and reasonable. Facilitated by a staff genuinely interested in the ease and complete lease.
Purchasing an unusual color CX50 was pain free and reasonable. Facilitated by a staff genuinely interested in the ease and complete lease.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They are always pleasant and knowledgeable and they have great workers that complete your job in a timely fashion.
They are always pleasant and knowledgeable and they have great workers that complete your job in a timely fashion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear our team is consistently pleasant, knowledgeable, and able to complete your service in a timely manner. We appreciate your business and look forward to serving you again.
Good communication and quality work. Fair pricing and a friendly staff. I would highly recommend!
Good communication and quality work. Fair pricing and a friendly staff. I would highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad to hear you received quality work, great communication, and fair pricing from our team. We truly appreciate your recommendation and look forward to serving you again.
We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided with a loaner. We stayed at a hotel nearby and in the morning technician verified a failed battery. We were traveling to visit family and were amazed to be provided with a loaner ! The new battery arrived more quickly than expected and service was done. We easily arrived back at the dealership to return the loaner and pick up our repaired 2025 CX90. We drove back to NH the same day. We are grateful for the service provided by Classic Mazda of Mentor OH
We had our 2025 CX90 dashboard light up on I-90 and called the closest Mazda. Andy helped guide us from the highway to the dealership. (06/18/2026) It was recommended not to drive so we were provided with a loaner. We stayed at a hotel nearby and in the morning technician verified a failed battery. We were traveling to visit family and were amazed to be provided with a loaner ! The new battery arrived more quickly than expected and service was done. We easily arrived back at the dealership to return the loaner and pick up our repaired 2025 CX90. We drove back to NH the same day. We are grateful for the service provided by Classic Mazda of Mentor OH
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review! We're so glad Andy and our team were able to help during such a stressful situation and get you safely back on the road. Providing a loaner and getting your CX-90 repaired as quickly as possible was the least we could do. We truly appreciate your kind words and are grateful you chose Classic Mazda.
They provided a good explanation and clear estimate on the work that was needed 👍 happy customer
They provided a good explanation and clear estimate on the work that was needed 👍 happy customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're glad our team provided a clear explanation of the recommended work and an accurate estimate. We appreciate your kind words and are happy to hear you left as a happy customer. We look forward to serving you again!
Excellent service and friendly people. The best dealership experience. We have been using this dealer for over 20 years and are very pleased with our experience.
Excellent service and friendly people. The best dealership experience. We have been using this dealer for over 20 years and are very pleased with our experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and for your loyalty over the past 20 years! We're honored to have earned your trust and are thrilled to hear you've consistently received excellent service from our friendly team. We truly appreciate your continued business and look forward to serving you for many more years.