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Hyundai of Pharr

(1,086 reviews)
Visit Hyundai of Pharr
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 5 awards
2022 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (877) 412-4430 (877) 412-4430
Used (877) 864-9638 (877) 864-9638
Service (866) 977-6176 (866) 977-6176

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Pharr from DealerRater.

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Excellent customer service, friendly, efficient and

Excellent customer service, friendly, efficient and knowledgeable staff. Overall a quick and great loan process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hyundai of Pharr and giving us such a wonderful rating. Stop by, and see us again soon.

The dealership was so helpful and patient when it came to

The dealership was so helpful and patient when it came to getting a new truck I've been wanting for my family and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello. Our Sales Team was more than happy to be helpful and patient in assisting you with purchasing your new truck. Hyundai of Pharr is glad you got the one you and your family wanted. Thank you for your business and great review.

My experience at the dealership was excellent.

My experience at the dealership was excellent. The salesman was very patient and explained me every detail in the vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive feedback and give us five stars here at Hyundai of Pharr. Our Sales Team will be happy to assist with anything you need on your next visit, come back any time!

We are really Satisfied with customer help and sales

We are really Satisfied with customer help and sales persons , they explained all details and were really patient with us ..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Mario, All of us are overjoyed to learn that you had a polite encounter with Hyundai of Pharr. We are truly grateful to you for contributing this excellent comment of Hyundai of Pharr here on DealerRater. Thank you for being our customer.

We just got a new vehicle from them.

We just got a new vehicle from them. Ramon and Randy are both excellent sales associates. They were very knowledgeable about the vehicles that we were interested in. Yadi was our finance officer, she was able to explain all the technical jargon that comes with a car purchase. And Rigo is a very supportive manager. We happened to be in the hall on one visit and overheard him having a meeting with his staff. He was doing a whole "Roses & Thorns" kind of discussion. They really have a great team. And Hyundai is a great value. We loved it so much, we traded in our 2021 Palisade for the 2023 model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

And Mario, I need to thank Mario for helping us get our full size spare tire, roof rack, and tow hitch. My apologies for not including him above. They have such a cohesive team, all around.

The Salesman has Excellent customer service, and

The Salesman has Excellent customer service, and explained the vehicle with detail. I would recommend Genaro Davila to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for the amazing 5-star review! Here at Hyundai of Pharr, it is our pleasure to answer any inquiries and explain all your options in detail. Our Sales Staff is thrilled to know that when it comes to your customer service experience, we exceeded your expectations! Your recommendation is greatly appreciated and please let us know if there is anything more we can assist you with in the future!

Personal amable, buen servicio al cliente,me contestaron

Personal amable, buen servicio al cliente,me contestaron todas las preguntas,buen financiamiento, disponibilidad de auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your high star rating and review. We're happy to see that your experience with our Sales Team here at Hyundai of Pharr was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again!

Both salesmen were courteous, professional, and very

Both salesmen were courteous, professional, and very accommodating. They made buying our car a wonderful experience. I will recommend Adolfo to any of my friends looking to buy a car. Also, the gentleman who helped us in the finance department was very professional and respectful of our wishes. This is one of the best experiences I’ve had when purchasing a new car. Your staff is very approachable and attentive. I would usually end up very stressed out in the past after buying a car. Your staff turned our stress into joy. We will definitely return when it comes to buying another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write such a wonderful review! Our Sales Team at Hyundai of Pharr makes it a top priority to ensure the customer care experience is second to none! We are honored that you trusted us to guide you through the process from start to finish. When it comes to purchasing a vehicle, it can be a very daunting and nerve-wracking task but understand that you are in good hands with Hyundai of Pharr. Congratulations on the new vehicle though! Our team looks forward to serving you when you return for the next vehicle. Please let us know if there is anything else we can assist you with. Have a wonderful day!

Great timely service.

Great timely service. Great selection. Great salesman. Every questions was answered and the selection made me buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there Juan, we would like to welcome you to the Hyundai of Pharr family. We are glad that our Sales Team showed you a great selection of vehicles and gave you a timely experience while answering your questions. Have a wonderful day!

Purchased a 2022 Santa Fe Limited Hybrid online and out

Purchased a 2022 Santa Fe Limited Hybrid online and out of state with Genaro Davila's outstanding assistance. When we arrived to pick it up, the paperwork was ready and Genaro walked us through the operation of the vehicle and answered all questions. This was my 3rd internet purchase of a vehicle and the most concise and organized experience I've had. Extremely satisfied with the entire Hyundai of Pharr team and will recommend your next purchase be with Genaro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

How could we ever thank you enough for the five-star rating and exceptional feedback? Our customers are the heart of our business, and we're grateful to see that so well reflected in your experience with our team. We truly appreciate the feedback and we wish you many safe, happy miles in your new 2022 Santa Fe Limited Hybrid.

Dealer response

How could we ever thank you enough for the five-star rating and exceptional feedback? Our customers are the heart of our business, and we're grateful to see that so well reflected in your experience with our team. We truly appreciate the feedback and we wish you many safe, happy miles in your new 2022 Santa Fe Limited Hybrid.

Dealer response

How could we ever thank you enough for the five-star rating and exceptional feedback? Our customers are the heart of our business, and we're grateful to see that so well reflected in your experience with our team. We truly appreciate the feedback and we wish you many safe, happy miles in your new 2022 Santa Fe Limited Hybrid.

Dealer response

How could we ever thank you enough for the five-star rating and exceptional feedback? Our customers are the heart of our business, and we're grateful to see that so well reflected in your experience with our team. We truly appreciate the feedback and we wish you many safe, happy miles in your new 2022 Santa Fe Limited Hybrid.

Dealer response

How could we ever thank you enough for the five-star rating and exceptional feedback? Our customers are the heart of our business, and we're grateful to see that so well reflected in your experience with our team. We truly appreciate the feedback and we wish you many safe, happy miles in your new 2022 Santa Fe Limited Hybrid.